Get matched with top glass and mirror pros in Rockwood, MI

"Did a great job replace the glass quickly"

"He was friendly, helpful and kind. Got my mirror hung in record time! Would definitely hire again!"

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

We take great pride our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

I’m 36 year old, have been doing mainly industrial maintenance the past 6 years or so. Love fixing and putting together all kinds of different things. Not as experienced with home improvements but I have done my fair share, and am never afraid to take on a challenge. I can say that no matter what you throw at me, I will find a way to complete the job and make sure the customer is satisfied.

"John was excellent in every step of the process of replacing a 2nd story, double pane, ~42.5" x 51", cracked bedroom window. Starting with a timely return phone call to set up an appointment for a quote, and finishing with a great installation of a new window, John kept me informed of the status of things along the way, which I always appreciate as a project is "in process." He let me know when the glass would be ready, when he had available installation times, etc. Jags Glass & Window Repair was excellent, and I would use them again, and also recommend them to friends."

"Excellent from start to finish. The Sales Consultant Nick Vandermeer who came to our home was very knowledgeable, professional and explained everything thoroughly. He didn't rush or pressure us and answered all of our questions with patience and friendliness. And the installer was on time and also very professional and was very neat and tidy. We waited until well after the summer heat and glares to do our review so we'd have adequate time to give an honest review of how well the tinting performed . It did exactly as promised and we couldn't be happier. And it looks awesome from the outside as well, we have received many compliments. Wish we'd have done it sooner !"

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When the handicapped-accessible shower was installed in the master bath at my residence 15 years ago, the swinging glass door was secured with four brushed nickel hinges.  Over the years, the top two hinges became rusted and corroded, causing the glass shower door to lean away from the wall and rub against the floor.  The bottom two hinges, not bearing the majority of the load, did not exhibit such deterioration.  I contacted Insti-I-Glass and spoke to Bill Eisenman, the owner, both by phone and by email.  He sent Chris, an installer to evaluate the situation.  Chris took measurements and pictures of the hinges and glass door.  Within a few days, Bill sent me an email with two options for repair:  either replace just the top two hinges or replace all four hinges.  I appreciated these two options.  I elected to replace just the top two affected hinges at a cost of $159.  I also appreciated the fact that they were able to locate the exact same style and finish of hinges after 15 years.  One hinge was replaced within the week, making the shower door operable once again.  The second hinge had problems with measurement, but they were once again, able to locate the exact replacement needed in correct size,  style and finish.  This second hinge was replaced on January 31, as noted above.  When the first hinge was replaced in late December, I asked Chris, if the company repaired/replaced door wall windows with cracked seals.  When he replied that they did, I asked him to evaluate the middle door wall window in the living room.  This window's seal had somehow broken last summer, causing the window to be foggy between the two panes of glass.  Chris measured and took pictures of the window.  Within 24 hours, Bill emailed me an estimate of $310 for the door wall glass replacement.  I approved the door wall glass install.  They agreed that both hinge replacement and door wall glass install would be done at the same time.  Bill was very flexible with scheduling, delaying the job to better fit my schedule.  I received an email from Bill two days before the scheduled install to confirm the time for 9:30 a.m.  Once again, Chris, the installer, came promptly, greeted me cordially, and informed me of the order of work to be done, ie, hinges first, then door wall.  He worked quickly and efficiently.  When done with the hinges, he checked the swing of the door and had me do the same.  He then cleaned up in the bath before moving to the door wall in the living room.  Again, he spread tarp on the floor.  He explained how he would remove the glass panel and replace with an already assembled glass double pane unit already in the truck.  Even though the outside  temperature was about 32 degrees, there was no noticeable change in inside temperature.  Chris was quick at removing one glass unit and replacing with the new unit.  When done, he caulked around the entire window, inside and outside and advised me not to move the door wall or allow any pets near the caulk for at least 24 hours.  He asked if he could help me move back the furniture I had taken away from the door wall. 

I was very pleased with the service I received from Insti-I-Glass;, from Bill Eisenman, the owner; and from Chris, the installer.  I will definitely use this company in the future.

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"Owner was on time and picked up and drop it off the mirror at my house and my door came back as brand new door I would highly recommend this company they did awesome job!!!!"

"Install process went smooth. Anytime I called they were always very helpful. Only real downside was that the glass break sensors didn't adhere to the wall well. Support recommended screwing them to the wall and that fixed it."