Get matched with top furnace / forced air heating system install or replace pros in Auburn, WA

"We feel fortunate to have found Pacific Heating and Cooling, they've been servicing our furnace for years. We always ask for Nathan, he knows our system, he likes our dogs and he is always up front about what if anything we need to keep an eye on and what the cost will be when it does come time to take care of it. We have had other technicians come out, they were fine also but Nathan we just really like. We always feel we can trust the work that has been done."

"I have been impressed with Robby Courson's professionalism, honesty, and work ethic with each home visit. Robby truly cares about his customers and take the time necessary to provide detailed information on the product. We chose Ranger Heating & Cooling originally based on customer reviews and professional courtesy. We continue to hire Ranger because of those same standards. Having experienced lousy customer interactions with many service-oriented industries recently, it is such a pleasure to be on the receiving end of exceptional customer service. Many kudos to all the staff at Ranger Heating & Cooling."

"Jim did a great job of informing me of what he was doing, diagnosing the problem, and recommending options to repair or replace our heat pump."

"Mark and his guys helped us install a new AC last summer. They arrived on time and did a great job! So when I was looking for someone to do the maintenance of our furnace, I called them. Todd went above and beyond my expectations. He finished the job and even helped fix my hinge. Both Mark and Todd strike me as very genuine people. And I would definitely hire them again!"

"I had three estimates at our house for our conversion from a gas forced-air furnace to a heat pump/gas furnace installation.  I was most impressed by Evergreen's rep. Scott, as he was very helpful in explaining the technology and was the only one of the three to do a J load calculation on our home.  I also felt after the estimates were all given that Evergreen's was the best buy in terms of the product features vs. overall cost.   As I researched our installation I realized that my mother's all-electric home would be better served by a heat pump as well.  Again, Scott did the best job of all three estimators there as well.  

After the down payment of 50% of the cost the installation was set up within two weeks for both locations.  The work was done on time and efficiently.  My mother's job was done in a few hours, mine took a couple of days.  I'm happy to say that both units are performing perfectly, through both the colder weather of March and the warmer than usual days we've had in April.  

There were a couple of things that should be mentioned, not major issues but worth noting.  

The installation of our heat/pump and furnace did not meet City Code on the initial inspection as the condensation pump was placed on the floor.   City code required it to be 18 inches off the floor due to a potential for an explosion should there be a gas leak.  The correction was done within a few days, but I did have to schedule a city inspector on two different days.   The city inspector remarked that the installer 'should have known better'.  

On my mom's split heat pump the indoor blower unit began making a loud clanking noise one month into use.  Evergreen was quick to come out, mom called on Sunday morning and was able to have a crew come out the next day.  Apparently the installers had missed a mounting clip on the external cover of the indoor unit and over time the casing sagged enough that the rotating fans began to hit the inside of the case.  

Several weeks after our work was done I was called by the financial office asking me to pay the remaining 50% balance.  I pointed out that it had been paid on the day the work was done, but apparently the payment was not correctly registered as having been paid by their accounting office.  Fortunately I was able to point to my credit card statement indicating that the balance had been paid in full.  

Overall Evergreen did a professional job from start to finish and I have no hesitation in recommending them.  Given their expertise and experience I have no doubt that my equipment will continue to be well serviced going forward.  "

"I'm a member of the excellent Allred subscription service that provides for consistent maintenance checkups for all installed equipment. I scheduled a tune for my heat pump, Allred was thorough and quick in setting the appointment, and communication of status and pending arrival time was on point. Raphael arrived, walked me through the maintenance steps he planned to take and the sequencing of the job, gave me an anticipated time to complete, and was at work immediately. All stated deliverables were met, and he provided a thorough after service report complete with pictures to show the work that was done and the recommended additional maintenance that would be wise to do to extend the life of our equipment. He was courteous, pleasant, clean and well-spoken, and I felt completely comfortable with him working in our home. I will continue to recommend Allred to my friends seeking HVAC services, and have sent several folks their way already. Very happy customer, exceptionally positive experience."

"They went to bat for us over a heat pump that died. The company that manufactured the heat pump knew there was a problem and Puyallup Heating has been really good at helping people get a new one put in. We had to pay $150 for them to write a letter stating this was another heat pump that was installed and the part had malfunctioned again. We had a call back a week later and they said they weren't going to do anything. We paid $150 for a letter and they're not going to fix it? She was very gracious and said "I agree with you, it shouldn't be that way, this hasn't happened before". She said, "let me see what we can do." They were able to come back and put a new heat pump in. They were very punctual. They did what they said they were going to do. They are very professional.  They really helped us."

"My furnace broke down, got same day appointment to diagnose. Ended up replacing the 27yo furnace with energy efficiency with AC add-on 4 days later. The installation took the whole day but went well."

"From start, meeting with the sales technician (Matt) who was willing to meet with us twice, never tried to "sell" us on it, to installation (we are fortunate to live 5 minutes from the office) which took Andrew and crew one day, to finish total clean up and to the tutorial making sure we received a thorough explanation of the new system, this was a breeze of a process and all the seatown staff from the techs to the office support were very professional and helpful. Now we have a new furnace, heat pump and thermostat that will work together to keep our home comfy. Plus we got a filtration system that eliminates dust in the air and other pollutants making the air in air house more healthy to breathe. Our first experience with Seatown was service of our gas fireplace. It had gone out over the summer and I wasn't sure how to get it re-lit. I asked them to come to assess our situation to see if a heat pump would work in our house and even though they don't do gas fire places, they were willing to figure it out and it was lit."

"Brian and Bill were friendly, very efficient and fixed our furnace."