Get matched with top furnace / forced air heating system install or replace pros in Dallas, OR

"What I liked: Eliseo spent time getting to know the layout of our house and goals before recommending a system. He answered all of our questions honestly and comprehensively. Their prices seemed fair compared to other estimates we received. They were kind, considerate, good humored, and worked hard the whole time they were at our house. The system works great so far. What disappointed me: the job took longer than expected, and the electrical component that was subcontracted out cost 3 times as much as we were anticipating."

"ACS installed a new Bryant heat pump + furnace. The equipment is high quality and the team was knowledgeable, flexible, and willing to answer all my questions. They accommodated a change in scope on the day of install from just installing a heat pump to installing a furnace + heat pump combo. This set the team back a few hours for the last minute parts request, but they powered through a very long day and stayed until the job was finished. All customer service goes directly through the owner operator. Originally this seemed like a plus, but I think they would benefit from support staff. I needed to edit and downgrade this review after a few negative experiences. Some changes are related to issues noticed after the install. The unit was not secured to the pad outdoors and also was not attached to the house. Holes cut into the corner of the garage slab in order to pass through the lines were not patched, leaving a break in the envelope. Mark promised to follow up on both of these, but he did not send anyone out to take care of this. Mark also directly promised that our install would qualify for Energy Trust of Oregon incentives for $3000, when in fact it is clear after speaking directly with Energy Trust representatives that our install did not qualify for any amount of rebate. This promise was echoed throughout the quote and the install process. I believe that the lack of a support staff is causing some shortcutting or disorganization when it comes to managing some of these details - I would prefer to assume that ACS did not know the details of the incentive rather than that they purposefully deceived me, but I dont feel comfortable recommending them given these circumstances."

"We were extremely pleased with Mark Hamar and his team, David Rose and Jeff Hall. The team arrived on schedule and all the work was completed as requested. The team worked well together, were very professional and pleasant. We went with the 2.5 ton Bryant heat pump which replace a 25+ year old system. We had only moved in to our modular home about a year ago and new the replacement was needed within 3 years. We went ahead and had it replaced before going through another winter and worrying whether it would hold up. The previous owners had a dog and the duct cleaning proved very beneficial. We would highly recommend this company for any HVAC work needed."

"They did a good job."

"Very efficient, courteous, knowledgeable. Just all around great customer service and products."

"We were surprised at the quick response when our heat stopped working on a holiday week-end. The friendly, capable service person clearly explained everything to us, even offering more economical options. We went with the maintenance plan based on our confidence in the service. And now we have our heat back for the cold nights ahead!"

We specialize in residential and light commercial HVAC installation, maintenance,diagnostics and repair. Whether installing new equipment, retrofitting existing systems, or troubleshooting complex issues, every job is approached with precision, efficiency and respect for the customers investment.\nAt New Era Heating and Cooling, we believe homeowners deserve clear explanations, fair pricing and solutions tailored to their actual needs.

"I really appreciated Freddy's quick response to my project request. He is professional and his rates are reasonable. I love my assembled furniture!"

"Nice people to work with. Very professional Technicians. Delivered as promised and job done quickly. Seems very expensive for the time and materials provided."

"Jay Schiedler is the owner , and he did the install. The job was completed perfectly. He is very professional. He also did the job in a timely manner, and offered a very fair price. He is a younger guy, probably late thirties, and I can tell that his parents raised him right! I highly recommend Impact Heating and Cooling."