Get matched with top furnace / forced air heating system install or replace pros in Gloucester Point, VA

"I had American Mechanical install a heat pump system in September of 2012. At the time, I purchased a ten-year warranty. A capacitor recently burned out, and American Mechanical honored the warranty, making the repair at no cost to me."

"We have set up an annual maintenance program with Comfortable Climate Heating & Air Conditioning. I doing so we dealt with a most helpful, courteous and informative employee who answered all our questions. A first visit was scheduled and the technician provided advance notice of her arrival. She was professional and provided important information about our system. Overall, we are very much satisfied with our initial experiences and would recommend this firm."

"They were punctual and professional and cleaned up after themselves. We are very happy with the new system. They even gave us an explanation of the system."

"He fix my air condition"

Hey my name is Matt Rush and I have just launched my heating and air company. I take pride in my work and make sure the customers are satisfied before I leave. I work on residential and light commercial heating and cooling services as well as ice machines, walk in coolers/freezers.

I’m an local hvac technician with over 20 years experience

Embers is a Class A contractor, license # 2705197165 and A+ rated with the BBB located in Suffolk, VA, serving Suffolk, Franklin, Chesapeake, Portsmouth, Norfolk, Virginia Beach, Isle of Wight, Smithfield, Hampton, and surrounding areas. \n\nWe deliver heating, cooling, and maintenance solutions—whether you’re looking to prevent issues, fix a failing system, or replace with modern equipment\n\nOur licensed experts focus on keeping your home comfortable year-round.”\n\nOur motto is "Embers Remembers," because we remember that our customers' comfort and time come first.\n\nWe keep detailed notes about every system, so you don’t have to explain where everything is. We will send out reminders when it’s time to schedule maintenance.\n\nLet us do the work, so you can sit back and enjoy the comfort of your home.

"Comfortable Climate and Heating owned by Jason, a most honorable business. We have been a customer for 8 years. They came out quickly to work on our minisplit unit. Jonathan diagnosed the problem and kept me up to date on repair status. I would highly recommend this company for AC repair service."

"

When I spoke to Connie (a truly lovely lady), she said she would talk to the technician to see if he had the unit we needed so that we could have heat that evening.  She called back and advised me that he did not have unit, but could be out to us first thing in the morning.  She also offered up another company that may be able to help us right away because she didn't want us to be without heat on the coldest night in over 10 years.  The company she recommended was able to fix our unit that evening! 

To add to the story, Connie called me the next morning to make sure all went OK and that we didn't spend the night in the frigid cold.  That's right...she called me even though it was not Rose Brothers that made the repair. 

You just don't experience that level of customer service anymore, anywhere.  It's no wonder they have been in business for over 40 years. 

I will be a loyal customer for a very long time.

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"I have had Lighthouse Mechanical do some work in the past and their fee seemed to be reasonable. They were helpful, polite and did good work. However, I am now questioning their fee and service. I called them on a Saturday because my system was not working. The tech was able to come out for a $99.00 diagnostic fee which I thought was reasonable for a weekend and with cold weather starting the next evening needed to get the system fixed. The tech was at my place for a minimum of 3 hours and could not locate the issue. The tech was very nice and tried hard. He even called another technician on the phone for assistance. He said he would need to come back the next day with another tech to figure out the issue. The next morning, Sunday, they both came and after more than an hour determined it was the defrost board on the heat pump. As parts places were closed they would need to come back on Monday to install a new board. They were able to do a bypass and get the heat pump to run in the meantime. The tech said the board would run $200 to $300 tops to install price. The office calls me Monday morning and it will be $408 plus the $99 diagnostic fee, Its extremely cold outside so can't really argue and price it out elsewhere. So that Monday after the call about the price another tech shows up with the board and completes the install successfully. Again nice tech even when he had to be outside working in the cold. I receive my invoice and later that day I take a moment to check the part number of the board against the internet to check pricing... $115 was the highest price I could fine. Called the person from the office to see why I was charged $408 plus the $99 diagnostic fee as this didn't add up. I understand mark-up but that's a big mark up on a $115 part and less than an hour’s labor to install it. The person that gave me the price was out and would call me back. No call back that day so I called again the next day and she answered. Her response to me is that they charge a flat fee not based on the part cost or actual installation fee but a national average. And also as they are a Trane dealer and I have a Carrier unit it is more expensive. Customers need to be aware of this. Won't be calling them again. Nice techs but 5 hours plus over two days to figure out the issue and their pricing scheme is not fair. I will check elsewhere next time."