Get matched with top furnace / forced air heating system install or replace pros in Henrico, VA

"Excellent folks working @ Short Pump Heating, Air and Plumbing"

"Your Community Heating and Cooling handled our repair. Rakim, the company owner came out the same day, spent some time to thoroughly examine our heat pump. The compressor was not working. He attempted to perform maintenance on the compressor to "buy us some extra time" with the unit but was unable to make it work. Rakim offered two solutions, and recommended what he thought was the best plan of action. We agreed and chose to replace the heat pump. The diagnosis visit was timely and inexpensive ($80) for the level of professionalism we received. Rakim came out the next day, and replaced our unit (a York) with a higher quality Rheem. The work took approximately 2 hours (maybe less) and within a few hours, the temperature in our house decreased from 87 degrees to 75, and when we woke the next morning the house temp was 70 degrees. By the way, both visits occurred between 7 and 9 PM. Rakim recognized our need, and gave selflessly of his time and experience providing us with excellent service. I would recommend that you choose Your Community Heating and Cooling for your needs as well. Both visits were $2330.00. Extremely pleased with all facets."

"On time and quick, replaced a crawl space hvac system."

"The company convinced us to sign an annual agreement in December 2015 when they performed a "coupon" periodic inspection on the gas furnace. By late May they had not called to perform a periodic inspection on the central split-system air conditioner. Noticed system was running longer than usual and not removing humidity very well. Called to schedule the periodic inspection and advised them system had iced up earlier that week. Technician found refrigerant pressure was low and added 4 pounds R-22 at $110 per pound - system held 6.5 pounds total. He stated he could also add a sealer if I wanted - of course I wanted! Stated the sealer would surely take care of any leaks - additional $95. Ten days later system was not cooling well or removing humidity. Called another company referred to by a friend. That tech looked for a leak in the evaporator coil by spraying with soapy water. With none found he followed the liquid line toward the condenser unit and found the line was discolored in two places where it was laying directly on the ground - furnace and coil are in crawl space - and took photos to show me. Found the leak was in the liquid line. He stated he was not supposed to add R-22 refrigerant to a system with known leaks - for environmental reasons - and we asked for quotes to replace the liquid line and evaporator coil since it was 16 years old and quite corroded - I had also read that particular coil had historically suffered from corrosion issues. As the repair came out at 40 percent of the cost of a new system we went with a new system with a SEER rating 4 points higher than the existing system. I ended up very disappointed that the first company, 1) had not scheduled a periodic check of the air conditioner by June 1; 2) charged more than twice the per pound price for R-22 refrigerant than the second company quoted, and 3) never bothered to look for a known leak in the system. I must add that the technician was very nice and answered a ton of my questions but I believe he put too much confidence in the sealer and should have looked for the known leak before doing anything else."

"Excellent hard working individuals that diagnosed our problem and replaced our heat pump through our home warranty company."

"I feel like it was more of a sales call than anything, they said I needed a new system, but I am not sure they diagnosed why the strip heat is coming on more frequently, so its working and I wish they could have checked freon levels etc, rather than try to quote me a price on an inefficient new one,"

"They were really good! My air and heat to very, very good."

"The tech arrived early and diagnosed the problem quickly, a bad heating element. We confirmed the repair cost, he left and obtained the new part and returned quickly. He completed the repair and cleaned up. He was friendly and courteous and we are satisfied with the work performed. I would hire him again and would recommend him to others."

"They offered incredible customer service and the installer was so kind and knowledgeable. The system works great! We?re so happy with such warm temperatures coming. We will definitely be repeat customers in future."

"11/19/24 Taylor Heating and Air did an excellent job of installing a new Heat Pump system for the upstairs area of my home. They replaced the old hydronic system which had gone bad. They did a complete system replacement. The technician Chris O. was extremely knowledgeable, professional and highly respectful of my property. Kept me informed and sort my consent as to how he was planning on accomplishing certain installation requirement. I got about five estimates for this job and Taylor had the most economical package. I highly recommend this company for any HVAC work or more. The whole staff were all very nice people."