Get matched with top furnace / forced air heating system install or replace pros in Wendell, MA

"I had a zone issue with my forced radiant heat system. They were able to quickly diagnose the issue, and came up with a cost effective solution. I highly recommend them to anyone having furnace issues this winter, and they're super friendly!"

"I had an excellent experience with Stephanie, Tim, and Spencer during the installation of my mini split system. From the very beginning, they were professional, friendly and communicative. They took the time to explain how the installation process would work and made sure I understood all the benefits of swtiching to the system. I felt well informed and supported. Since the installation, the system has made a huge difference in my hosuehold. The units are quiet, efficient, and give me the ability to control the temperature in all rooms in my household. Not only does it keep the space comftorable by replacing AC's but I've noticed the air quality and drop in my electricity bills are better. I"m grateful for the work this team did and would recommend them toothers. I trust them completely and wouldn't hesitate to use them in the future again. Thank you!"

"Frank has done a few projects for me over the past year. I always call him first because he will respond to me very quickly. Frank and his crew are friendly, prompt, and they have done a great job for us installing electrical outlets, security lights, and wiring for our home entertainment system (projector and screen). Franks pricing is always fair. I highly recommend him and his crew!"

"I normally donâ  t write reviews, but I Felt the need to about this company, and it employees from start to finish I have never been so impressed ! We had replacement windows installed today everything was measured perfectly and all the windows were installed y Robert. What an amazing company and employee! Thank you Green Collar!"

"Excellent service from beginning to end. I first called to request the service, I could not speak with any members, but they promptly returned my call, understood the request and made an appointment. The day of service, the technician arrived on time and explained the work to be done and eventually his findings. He was very polite, professional and knowledgeable. He also gave us tips on how to better maintain the system for improved performance. Overall, excellent service. We highly recommend then and we will definitely use them again"

"Dustbusters did an exceptional job. We had all vents and ducts cleaned, including dryer and bathroom vents. The techniques used were latest technology; the technicians were skilled and helpful. Process was completed in an efficient and super clean manner. Before and after photos from inside ducts demonstrated the "like new" result. If you have any concerns about your forced air system, give them a call. The air quality of your home will improve. We noticed a difference in both dust and breathing within one day. This service is first class in all respects. We will have them back in the future. We got a 10% veterans discount."

"The rep contacted me right away. came to home and checked system. Suggested repair or replacement. Is a Lenox dealer. He estmated costs for quality components. I was not in a position to repace whole system ac/heating due to cost at the present time. I decided to try repair myself for the heating component for the winter and see what we can do in spring. Rep offered support if needed. Rep was prompt on getting back to me . others I called never showed up! I will call them when I am ready to get the system replaced right!"

"If there are any other words to better describe EXCELLENT! INCREDIBLE! STUPENDOUS! I don't know them and I'm serious! Stephen was the most professional person from the first phone contact to completion and follow-through on the job. From phone to arrival to working the job and well beyond. This was a huge job with over 15 years of garage/cellar build up of "stuff" and appliances I didn't even know were there! (it's hard to describe - it was a mess of everything!) And the yard work was wonderful! I just can't believe it's done and so quickly and beautifully. It has enabled me to finally move on with important systems work in my cellar and garage. And beyond all that- I truly appreciate his knowledge and advise to a novice like myself as I asked for guidance with projects beyond this one. Thank you Angie's List and Mr. Stephen Michael!!!!!!!"

"Very satisfied with Ray's service. Prompt, friendly, and most importantly, efficient. If I need repairs again, I will definitely call him."

"The owner and customer service manager were both very responsive to issues raised during the installation of the system. They did everything they could to make sure I was a satisfied customer. The reason I could not give they company A's in the areas of quality and professionalism was the number of issues that needed to be raise during the installation and items they did not check out prior to leaving after the installation.
This company was chosen to install the system was because their quote was the most feasible placement of the oil burner, oil tank, vent system, and hot water tank received. Their price was comparable to other quotes.
This new system was purchased using a zero interest loan sponsored by the local electrical utility. Work was started after a credit check was run and an initial deposit was paid for items not not covered by the loan. The lead installer was knowledgeable and made me comfortable as the work started. We reviewed the work that needed to be done and work commenced. A team of four people began the install.
The first "issue" arose when they began to connect the hot water tank using 1/2" copper pipe. The previous system was connected to the house with 3/4". When this was brought this to the attention of the lead installer he was quick to call the office and get the needed materials and the water system was attached as requested with 3/4" pipe.
During the process of connecting the new heating system to existing piping, one of the workers incorrectly connected two pipes together and cause a water leak which damaged some materials in storage shelves. The owner was quick to compensate for the damaged materials.
At the end of the second day of installation the system was checked out and the workers left.
Soon after the workers left we discovered there was no hot water. The new system had a locked water mixing valve above the hot water tank. It was set to 70 degrees. I could have called the company, but chose to look up how to unlock the mixing valve and adjust to supply hot water to the house. I was able to adjust the mixing valve which allowed the tank to supply hot water to the house.
The installed heating system was a two zone system. Later that first evening one set of rooms were getting cold while the other set of rooms were getting hot. Upon further examination I determined the thermostats were reversed. After switching the two thermostat connections at the oil burner the room temperatures returned to desired temperatures.
When the hot water tank was first pressurized no water leaks was observed, however, during the next few days, a number of leaking joints were identified. A different employee install the plumbing of the hot water tank. It took another employee to arrive and take apart and reconnect the connections to stop all the leaks. I was told that the pipes were not adequately tightened at the first install. To the company's credit response time to my report of leaks was fast.
Two bills were received from the company for parts and labor to fix the water tank leaks. I called the owner of the company and the charges were reversed.
A few days later I noticed the circulator pump to the hot water tank was running and the boiler temperature was low. The house was not calling for heat. After some research I found that the boiler control unit was not set for an indirect water heater. So as long as the house did not call for heat, the oil burner did not turn on to supply heat to the hot water storage tank. The position of a switch in the control unit needed to be changed. Once changed the burner turned on supplying heat to the hot water storage tank.
The exhaust for the oil burner is out the side of the house using a power vent system. A few days after the install, I realized that the venting fan was running for an extended period of time (approximately 11 minutes) after the oil burner shut off. After reading the manufacturer literature, manufacturer recommends the vent fan to run for a period of 3 to 5 minutes after the oil burner shuts off. The run time of the vent fan was reduced from 11 minutes down to the 3 to 5 minute period as the manufacture recommends.
The oil burner purchased included a control unit that can be adjusted to provide increased energy efficiency. This feature was discovered as part of reading the control unit manual to solve the water heater - oil burner problem (see above). The company left the system where the control unit did not provide any added efficiency. After experimenting with the efficiency setting, a "good" trade-off has been reached between oil burner responsiveness and the house need for heat.
A few weeks after the install, the fire department came out the inspect the system. The system failed the inspection. The oil burner exhaust flue was within 18"  of combustible materials. Board needed to be installed above the flue pipe where the wood  floor joists were withing the 18" of the flue pipe. The company was quick to respond to the situation.
I am extremely happy with the new heating system, power vent, and hot water storage tank. I would have preferred not to have raised the issues and work thru the problems I had to with the install and start-up of the system. It is important to me to be associated with a company that will work thru issues and problems to satisfy the customer.
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