Get matched with top furnace / forced air heating system install or replace pros in Cambridge, MA

"Druziako ordered and replaced the game furnace with the unit and brand we requested. The crew arrived on time and worked until they completed the job which included removing the old furnace and condenser and then installing the new furnace and condenser and retro-fitting all the pipes and vents to fit the new system."

"My neighbor and I share a furnace room. A couple of days ago, Kevin from Genove was doing her annual service and noticed that the boiler for my baseboard heating had a slow leak. He shut it off so that it wouldn't flood our basement and notified me of the problem, explaining it in detail so I could tell my oil company what was wrong when I called them for emergency service. Thanks to Kevin noticing a problem in equipment he wasn't servicing, we avoided major damage."

"We have a heating service contract with Sila and had our annual scheduled service call on 2/26/19. We've always had excellent experiences with the staff who have serviced our furnace, and today was no exception. The technician, Guy, came promptly and very efficiently performed the required testing and measurements of the service procedure. Before he left, I asked for some information about future replacement of the burner and possible changes to our heating zone arrangement. He gave a very clear explanation of what to consider about making any future changes, what might potentially be involved, and answered all of our questions knowledgeably. Thanks to him we can proceed with our decision process with better understanding."

"Gil, RAF and Luis installed a new Lenox furnace/AC in my condo yesterday. They were here on time, worked quickly and were done earlier than I expected. All my interactions with them were informative and friendly and at the conclusion of the installation they took the time to show me, and explain to me what they had done. The new thermostat is a bit of a challenge, but they got me started in the setup process so that I could complete it. Before they left they thoroughly cleaned the areas they had worked in and traveled through. You will be very fortunate if you get this crew to install your new furnace."

"The process was slow initially as I had to interview several HVAC before finding 3 who were willing to do the work. One was priced much too high and I didn't like the initial proposal of the placement of lines. Another contractor didn't fill me with confidence and they are part of a company that split off with different franchises (I believe). NETR's contact person, Russell, who evaluated the project was open to the idea as well as followed up with technical advice as this was a nonconforming application. After several reviews by NETR personnel and outside engineers to make sure there was enough airflow for the compressor, where and how to run the lines inside the loft; I had my carpenter build an aluminum box which took time as it was custom-ordered of sheets to be build on premises. After it was setup, NETR took over, evaluated the box, re-reviewed the plans, and subsequently sent 2 very competent techies. The job took 3 1/2 days which was fine with me. The last day a 3rd technician replaced one who had to go over to another job. They were polite and answered any questions I had. They left the place in clean condition. The system lines looks very nicely put together, works beautifully, cools the condo very nicely (remember 23 5' high windows w/plenty of solar gain). They subcontracted an experienced electrician who's expert workmanship convinced me that I will use him for future work. Terrific company who's customer service is conscientious and with good follow-through. Their abilities and experience revealed themselves in this application and I'm very grateful that they wanted to try out this nonconforming application as the only options left to me were window ACs which I find unsatisfactory, and in the bedroom impossible to sleep with while on.
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"Replacement of 2 heating and a/c systems. Went very well. Professional, courteous, and thoughtful."

"Probably the best contractor I ever worked with. They delivered exactly what they promised, on time and without any hassle. They replaced my 24-year old oil furnace with a highly efficient gas boiler and water heater. Jeff and team organized everything, including permits, the timing of the oil tank and boiler removal, the delivery of the different heating system parts and plumbing supplies and the gas meter installation. They worked very efficiently and left the place cleaner than it was before. I can't stop admiring the wall with the new piece of art of engineering I have now in my expanded basement! I would highly recommend J. Griffin Heating and Plumbing to anyone looking for upgrading their current heating system."

"Fantastic. Jeff is a pro. Installation went as described in both locations. He came back Immediately when I had a water gauge issue for my water meter ( installed 7 years ago) and replaced it on the spot. Jeff is professional, punctual, cleans up, old furnace removal and does great work. I’m very happy with my 2 new efficient heaters and hot water heaters! My heating costs are down substantially! I’m glad we chose Jeff."

"I've used this company for a few years, beginning with an issue I had where I needed some emergency assistance with an a/c system leaking water into the house. They fixed the issue and it cost far less than I thought it would. I've also used them for a couple heating repairs, annual furnace cleaning and a/c maintenance. I am about to hire them again since the a/c system is dying and it will need replacement since it's more than 20 years old. I would highly recommend Unique Indoor Comfort to anyone in need of a good HVAC/Heating company."

"He was timely, professional and responsive. He clearly knows the technical aspects of the trade and provided us with a lot of information about the equipment he would be installing and how it would work with our existing ductwork.  We did not care for his sales approach because he tried to sell us on things we did not ask for and did not need.  He tried to sell us on a humidifier for the system which we really don't need because we live right by the ocean where it is quite humid year round, even in the winter. Adding humidity to our house could cause problems with mildew or mold.   He also tried to sell us on replacing our hot water tank for a more efficient model even though ours is only 5 years old.  We got the feeling that he was trying to pack as much sales onto the heat loan program without really thinking about the customer's specific situation, and that put off me and my husband from wanting to work with him.  At the end of his sales presentation he decided on the spot he would give us an unspecified discount.  We did not like this high pressure sales tactic.  We had not received other quotes yet so we declined to decide on the spot.  He emailed us a couple days later offering a 10% discount if we decided by a certain date a couple days later.  We decided to wait beyond that date so we could get more bids.
Joe's quote was $2000 higher than a quote from another installer who has equally good reviews on Angies list.  Both quotes were to install the same equipment, however the second installer included the cost of converting two unused ducts into returns and installing a pass though in a ceiling to help balance our system.  I shared this information with Joe, and he responded by saying he would beat their price by $100.  It goes to show that it pays to shop around. 
As Airco's good reviews on Angies list attest and my interactions with him, I am sure they would do quality work, but my husband and I were totally put off by his sales and pricing approach and did not want to work with the company as a result.

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