Get matched with top home security system pros in Annapolis, CA

"ADT has exceeded my expectations! The system is reliable, the app is easy to use, and the customer service team is always helpful. I appreciate the environmental monitoring features, which go beyond just security. Knowing my home is protected 24/7 is priceless. I highly recommend ADT to anyone looking for a trustworthy security provider."

Protect Your Home is a leader in the home security industry, providing safety and peace of mind to more than 1.5 million families nationwide. Since we emerged in 1998, we've grown from a company of few to having over 2,000 high performance team members, three locations in Indianapolis, a sales center in Kentucky, and over 128 field branches across the country—and we're still growing.\n\nFor nearly 20 years, Protect Your Home has partnered with ADT®, the #1 name in home security. Today, with our national reach, we are one of ADT's biggest partners and the only partner to be designated as an Authorized Premier Provider.\n\nOur commitment to serving others combined with our projects, events, and culture contribute to the development of our team professionally, personally, and financially.\n\nIt's our mission. It's who we are. It's our legacy.\n

"Joe is hard working, diligent, and honest. I hired him 1) to put up an antenna for local tv service and 2) to fix poor wifi signals. TV was converted from cable rapidly using leftover wires. Saving $ not paying for cable and streaming off wifi. Great signal strength! WiFi was harder. He worked with ATT to determine my new iMac was sucking signals. He installed a more powerful router that solved wifi issues when iMac is off. Now I have to work with Apple to figure out how to manage the computer searching. I would not hesitate to call Joe back again. He is an excellent technician and a fine person. He is pretty busy, so sometimes it takes a few days before he can come out, but he is worth the wait."

Northbay Technology Company is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

"Installation of security systemService was excellent. No complaints. System seems to be working well"

"Good price. Typical monitoring services. My only real issue is that most of their account servicing needs to be done via snail mail or over the phone--they do not have a website to update contact info, billing info, or other details."

"We like their service. We haven't had any problems. They are very good. This was the first time we've had an alarm/security system in our home. The supplier is ADT. I like that I can set my alarm every night before I go to bed."

"How did it go?  Not very well.  Everything is great until there is a break-in or your equipment malfunctions.|Break-in Nov 2013 while I was on vacation 2,000 miles away.  I had them dispatch police.  They said they'd call back with status.  They never did.  I had to call them.  They had no record of who they spoke to in the PD but just assumed that since they heard nothing back that it was a false alarm.  Neighbor went to the house and found the garage door broken into.  I called the Protect America to find out who they spoke to in the PD.  They said "we don't keep that information,  call the Police Department."  Police department said they never got the call.  Filed a police report.  ||When the equipment malfunctions or goes off-line, they have an "oh well" attitude.  I've written to the CEO, Todd, about their attitude with "sorry about that" reply.  Recently called when equipment failed at 2AM on holiday.  Got the response that "we only respond during normal business hours" so call back then.  When I called back, they only had a limited staff on hand and promised they'd call me back in 1 - 2 hours.  They didn't call back.  I called the next day and was told they would "try" to connect me with level 2 support.  I insisted on waiting and finally got help.  Diagnostics took 1 hour over the phone (tech to my home costs 175 per hour) or "do it yourself" talk to tech.  Told me to go to Radio Shack to buy and install expensive batteries and see if that solves it.  If not call them back.  Sold me batteries w/3 to 5 business day delay.  They have no sense of urgency in helping me protect my home.  The attitude seems to be "oh well.  That's your problem."  Unresponsive, uncaring, do not keep promises.|I have a 3 year contract that must be paid in full to terminate.  Lesson learned.  All the ratings I read before I signed up said they were the best in customer service.  If they are the best, I hate to think what the others are. As I said, I've written to them and recently related my experience and dissatisfaction in my response to their survey.  They just don't seem to care."

"I started out wanting one type of service and changed in the middle. They gave me no hassle at all and got the report back quickly.
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"The reviews are right on point, the best security system for the ease of install and service after your system is up and online."