Get matched with top home security system pros in Hinckley, MN

"Employee Bob Wilson was fabulous! He went above and beyond to ensure my new home had everything it needed to be secure. His initial consultation was thorough and thoughtful. Lastly, he checked in a few days later to make sure everything was working well. Top notch customer service! We are thankful that Bob truly cares about his customers. If you're looking for a home security system, don't call any other company."

"I have used other home security services in the past, but in the end ADT is the winner. Their sales team customized a system for me over the phone and 3 days later we had it installed. Everything went excellent!"

"Extremely professional, courteous and knowledgeable! Walked me through every step of the process, making it easy to understand and presented possible options that would work best for my home. I would highly recommend their services and will definitely use them again should a need arise."

"Excellent product and best customer service I have experienced with a company. The installers were very courteous, professional and knowledgeable. They do excellent work in their craft. Dusty’s attention to detail and meticulousness of his work was evident and appreciated. Steve also did a great job and was a pleasure to talk to and answered any questions I had. Brandon’s work and cleanup detail was perfect. Matt B did a awesome job on wrapping the exterior trim of old existing windows to match newly installed windows. Heritage should be so proud to have quality workers of this caliber. It’s definitely going to be a pleasure to have Heritage return and replace the rest of the old windows on house in near future. Thank you so much for a awesome product and excellent service experience!"

Lloyd Security, Inc., focuses on providing old fashioned local service balanced with modern leading edge technology. Our company has been built on the belief that pride in your work and high quality equipment is our greatest advantage. Our team consistently provides affordable, reliable protection within a customer�s budget. We handle everything from design to installation, monitoring and service. We will never have the most customers but we will have the most satisfied customers. Every employee has a mandate to never compromise on quality, integrity or service to the customer. Maintaining a constant line of communication from inception to project completion has put us at the top of customer satisfaction ratings.

"I self installed our FrontPoint system. It went smoothly and my questions were answered efficiently and professionally by the FrontPoint staff. I would highly recommend FrontPoint as a home security system."

"Good price. Typical monitoring services. My only real issue is that most of their account servicing needs to be done via snail mail or over the phone--they do not have a website to update contact info, billing info, or other details."

"We like their service. We haven't had any problems. They are very good. This was the first time we've had an alarm/security system in our home. The supplier is ADT. I like that I can set my alarm every night before I go to bed."

"How did it go?  Not very well.  Everything is great until there is a break-in or your equipment malfunctions.|Break-in Nov 2013 while I was on vacation 2,000 miles away.  I had them dispatch police.  They said they'd call back with status.  They never did.  I had to call them.  They had no record of who they spoke to in the PD but just assumed that since they heard nothing back that it was a false alarm.  Neighbor went to the house and found the garage door broken into.  I called the Protect America to find out who they spoke to in the PD.  They said "we don't keep that information,  call the Police Department."  Police department said they never got the call.  Filed a police report.  ||When the equipment malfunctions or goes off-line, they have an "oh well" attitude.  I've written to the CEO, Todd, about their attitude with "sorry about that" reply.  Recently called when equipment failed at 2AM on holiday.  Got the response that "we only respond during normal business hours" so call back then.  When I called back, they only had a limited staff on hand and promised they'd call me back in 1 - 2 hours.  They didn't call back.  I called the next day and was told they would "try" to connect me with level 2 support.  I insisted on waiting and finally got help.  Diagnostics took 1 hour over the phone (tech to my home costs 175 per hour) or "do it yourself" talk to tech.  Told me to go to Radio Shack to buy and install expensive batteries and see if that solves it.  If not call them back.  Sold me batteries w/3 to 5 business day delay.  They have no sense of urgency in helping me protect my home.  The attitude seems to be "oh well.  That's your problem."  Unresponsive, uncaring, do not keep promises.|I have a 3 year contract that must be paid in full to terminate.  Lesson learned.  All the ratings I read before I signed up said they were the best in customer service.  If they are the best, I hate to think what the others are. As I said, I've written to them and recently related my experience and dissatisfaction in my response to their survey.  They just don't seem to care."

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