Get matched with top home security system pros in Smoaks, SC

"Lance with Alarm Protection Group was great. He explained all the features of our new security panel and even had one of the top security brands provide the monitoring service. He showed us the best possible way to configure a system for our home. Lance made the process beyond easy."

"It has been years since we had a home security vendor and professional monitoring. Finally got around to re-adding security to our list of home services. It was more than time. Tried a package from amazon but had issues from the start. Ended up returning it. ADT ended up saving the day. We didn’t want to waste any more time with cheap security products. ADT had been the perfect fit for what we were looking for and needing."

"HLS's president and installer Tom Sansone singlehandedly confirmed that experts who demonstrate exceptional customer care and superb performance do exist. Even if finding good pros wasn't such a futile exercise, Mr. Sansone is by far the best contractor, installer, business with whom I've dealt within the past 10 years, and that is no exaggeration. In terms of cost benefit of buying the system and his installation service? By comparison to everything I’ve bought and had installed since buying my house in 2014, I'd consider what HLS provided me may have been undervalued, because it's so vastly better than anything I have ordered, bought or had installed or done for any reason in more than four (maybe 10) years. My new commercial grade security camera system is so perfectly user friendly that it's like watching an HD TV with a DVR that does what you want). HLS’ owner installer tech Tom Sansone also instilled hope that a good, hard work ethic is not an elusive sentimental dream or unsatisfiable expectation. His work was so careful and response to my security needs that his work was exacting, clean, professional and so orderly that it replaced my miserable mess of wires, tape, broken and malfunctioning devices and system that had been rendered junk by intruders. Everything HSL installed and the base station was secured with a locking box and cooling system. His camera positioning and functionality were spot on and I now feel safer and more aware of my perimeter. My old, funky, fuzzy compromised Zmodo system has been replaced with a commercial grade wired, DVR system made by DAHUA Technologies, a wired DVR system with such clarity and functionality that I feel privileged to have it. HLS quality surpasses that of any product installation I’ve had in a decade. He faced a mess by the previous installer whose work pretty much mirrors the standard around this part of South Carolina, that being poor quality materials, spliced and black tape connections, loose and nonworking cameras, inaccessible remote viewing or backup records. I could never access viewing remotely resulting in persistent repeat burglaries and thefts rendering me practically uninsurable. As such, a reliable, highly functional system is imperative for my and my property’s protection. I now feel more secure and more capable or responding to the ravages of a predatory, drug-infested theft-riddled society sparing no one. Further, I don’t have to fume on hold in auto-prompt limbo trying to get help with my system, I have Tom Sansone to call if I need help with my system. I never have been more thankful or satisfied for any service, and I have gotten service that directly and critically enhances my very personal safety. (THANK YOU, HOME ADVISOR!!!)"

Protect Your Home is a leader in the home security industry, providing safety and peace of mind to more than 1.5 million families nationwide. Since we emerged in 1998, we've grown from a company of few to having over 2,000 high performance team members, three locations in Indianapolis, a sales center in Kentucky, and over 128 field branches across the country—and we're still growing.\n\nFor nearly 20 years, Protect Your Home has partnered with ADT®, the #1 name in home security. Today, with our national reach, we are one of ADT's biggest partners and the only partner to be designated as an Authorized Premier Provider.\n\nOur commitment to serving others combined with our projects, events, and culture contribute to the development of our team professionally, personally, and financially.\n\nIt's our mission. It's who we are. It's our legacy.\n

Thinking about adding new tech or appliances? Get a free In-Home Consultation from Best Buy. A Best Buy In-Home Advisor can visit your home, show you what is possible, and create a customized plan. Best Buy, works hard every day to enrich the lives of consumers through technology, whether you come to us online, visit our stores or invite us into your homes. We do this by solving technology problems and addressing key human needs across a range of areas, including entertainment, productivity, communication, food, security and health. Call today! \n\n

Hello, my name is Kenny and I take pride in providing reliable, high-quality service for every customer. I believe in doing the job right the first time and treating every home with the same care and respect as if it were my own.\nI’m dependable, detail-oriented, and focused on delivering honest work at fair prices. Whether it’s small repairs, maintenance, or improvement projects, my goal is always to make sure my customers are satisfied and confident in the work that’s done.\nVeteran-owned business committed to honest work, fair pricing, and dependable service

"I self installed our FrontPoint system. It went smoothly and my questions were answered efficiently and professionally by the FrontPoint staff. I would highly recommend FrontPoint as a home security system."

".After our home was broken into in January 2014, I was motivated to install a security system. I asked my family about the services they use, and several people warned me about the small print in most contracts, and how tough it is to get out of contracts. Angie's List was running a special with Security One/Safe Home Security systems; they are highly rated, so I bought the special. I am very pleased with the level of customer service: they responded quickly via email or phone to all of my questions. Their technician guided me on the doors & windows to select for motion sensors. I am able to track disarming of the security pad by user via email, which means an email pops up whenever my kids come home/disarm the system. I am also able to track arming/disarming via their mobile app, or use the mobile app to arm/disarm the house. The monthly payment plan is affordable & there are no contract surprises/changes written in. They also guide me on things I would have forgotten, like registering my alarm system with the local police. I appreciate their guidance and service.
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"We like their service. We haven't had any problems. They are very good. This was the first time we've had an alarm/security system in our home. The supplier is ADT. I like that I can set my alarm every night before I go to bed."

"How did it go?  Not very well.  Everything is great until there is a break-in or your equipment malfunctions.|Break-in Nov 2013 while I was on vacation 2,000 miles away.  I had them dispatch police.  They said they'd call back with status.  They never did.  I had to call them.  They had no record of who they spoke to in the PD but just assumed that since they heard nothing back that it was a false alarm.  Neighbor went to the house and found the garage door broken into.  I called the Protect America to find out who they spoke to in the PD.  They said "we don't keep that information,  call the Police Department."  Police department said they never got the call.  Filed a police report.  ||When the equipment malfunctions or goes off-line, they have an "oh well" attitude.  I've written to the CEO, Todd, about their attitude with "sorry about that" reply.  Recently called when equipment failed at 2AM on holiday.  Got the response that "we only respond during normal business hours" so call back then.  When I called back, they only had a limited staff on hand and promised they'd call me back in 1 - 2 hours.  They didn't call back.  I called the next day and was told they would "try" to connect me with level 2 support.  I insisted on waiting and finally got help.  Diagnostics took 1 hour over the phone (tech to my home costs 175 per hour) or "do it yourself" talk to tech.  Told me to go to Radio Shack to buy and install expensive batteries and see if that solves it.  If not call them back.  Sold me batteries w/3 to 5 business day delay.  They have no sense of urgency in helping me protect my home.  The attitude seems to be "oh well.  That's your problem."  Unresponsive, uncaring, do not keep promises.|I have a 3 year contract that must be paid in full to terminate.  Lesson learned.  All the ratings I read before I signed up said they were the best in customer service.  If they are the best, I hate to think what the others are. As I said, I've written to them and recently related my experience and dissatisfaction in my response to their survey.  They just don't seem to care."