Get matched with top home security system pros in Veneta, OR

"Employee Bob Wilson was fabulous! He went above and beyond to ensure my new home had everything it needed to be secure. His initial consultation was thorough and thoughtful. Lastly, he checked in a few days later to make sure everything was working well. Top notch customer service! We are thankful that Bob truly cares about his customers. If you're looking for a home security system, don't call any other company."

"John informed me the security keypads in my house are no longer installed nor supported by anyone, then helped me find a replacement on EBay. He was very helpful."

"Our two-story home was in dire need of exterior painting and weather damage repairs. Elite Enclosures team is skilled and responsible, polite, positive and efficient. Adam Martin strives to communicate with us, so that we have full understanding of the project. The crew are polite, friendly and good humored, but constantly working. The weather damage required a new man-door frame installation and the double garage door needed dry rot removal and mold removal, including siding replacement. The resulting repairs are exceptional and we are impressed. We have hired the same business to replace a dry-rotted fence and build a new gate, all done well!"

TTC Communications has served the Springfield, Eugene area for over twenty-five years. We guide our customers to find the features and services that their business require along with growth plans to accommodate future expansions to include VOIP hosted and on premise solutions as well as ongoing support of legacy digital systems. TTC Communications specializes in the design, installation and maintenance of structured cabling systems that support multiple product, multi-vendor telecommunications networks. Our experienced team of CCTV engineers can design and install a system to fit the needs of your business. We provide quality video survelance products at affordable prices. Call TTC Communications to get the security you need to protect your business.

Protect Your Home is a leader in the home security industry, providing safety and peace of mind to more than 1.5 million families nationwide. Since we emerged in 1998, we've grown from a company of few to having over 2,000 high performance team members, three locations in Indianapolis, a sales center in Kentucky, and over 128 field branches across the country—and we're still growing.\n\nFor nearly 20 years, Protect Your Home has partnered with ADT®, the #1 name in home security. Today, with our national reach, we are one of ADT's biggest partners and the only partner to be designated as an Authorized Premier Provider.\n\nOur commitment to serving others combined with our projects, events, and culture contribute to the development of our team professionally, personally, and financially.\n\nIt's our mission. It's who we are. It's our legacy.\n

We take great pride in our experience, expertise, quality, and customer service that we provide to meet your needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"I self installed our FrontPoint system. It went smoothly and my questions were answered efficiently and professionally by the FrontPoint staff. I would highly recommend FrontPoint as a home security system."

"We have our second home in the mountain so they were able to send it and he was able to work with our installers and it worked out fine. So far we were are pleased with it. We were with another security system for 12 years and we changed because their selection of product was of a higher grade. They are excellent."

"I responded to a flyer that I received from ADT as I had been thinking  about installing a security system for extra peace of mind as I am a single woman living alone.  It sounded like a deal that was too good to pass up.  I did not realize until I did some research later that ADT subcontracts all of their installation out to local providers so I am not sure which parts of this review should be directed at ADT vs Protect your Home...who provided the installation service but it is clear that their business practices have  common core and most of my interaction has been with Protect Your Home.  Apparently, after 3 months Protect your Home is no longer responsible for my system and after some research I am starting to wonder what will happen when ADT becomes responsible for addressing any issues with my system if there is no local service provider.
Here's an overview of my experience. It was easy to set up the appointment and the installers arrived right on time.  I want to state that my low grade has nothing to do with my overall experience with the installers who came out and installed my system.  They were friendly and courteous and very professional in completing the install. Nor am I dissatisfied (for the most part) with the system that has been installed. However, the reason that I would not recommend Protect your Home is that I  do have a problem with the sales tactics that they use which I have to believe come via ADT and then through the local installer Protect Your Home.  I was definitely oversold and my monthly premium is too high and much higher than I was initially quoted.  I am also locked in for 3 years which is  too long and should be unnecessary if your product is worth the cost. I believe there are better ways to set up business practices so that your salespeople are not so dependent on the commission they receive from a sale.
After evaluating my home my installer did some neat number tricks (this is sarcasm) to give me an estimate that was supposed to convince me that getting the highest upgrade was actually going to be the best deal for me after all of the credits had been applied.  I didn't really buy it but at that point I didn't completely understand all the components and the implications.  I was also prepared to invest in a security system and could also see the value in most of the parts of the system.  I ended up agreeing and the installation was completed that night.  I'm not sure what would have happened if I had asked to think about my options...my installer was a smooth talker and knew how to take advantage of me as a single woman.  Over the next few days as I reviewed the contract and started using my system I realized that I did not need the security camera or the supposedly handy clicker for disarming and arming the system that was supposed to be a bonus but was listed at $150 on my invoice.   The clicker is pretty much useless if you go with the Pulse system and can control the entire system from your iPhone. I also thought my monthly premium was higher than it should be.  I called ADT to inquire and the rep told me that I could return any equipment for a refund for 30 days.  I was also quoted a monthly rate that was lower if the camera was returned.  They set up an appointment for my installer to come out to collect the equipment that I did not want.   However, when the installer came back out he contradicted the information that I had received from ADT.  At that point I didn't argue and didn't want to deal with the frustration of navigating between all these parties so I kept my camera, my unused clicker, and have a higher monthly premium than I believe I should have.
As a customer I would be much more likely to recommend this company if you set up your practice so that your salespeople came out for an initial evaluation and clearly explained the options and pricing. THEN, gave the customer time to consider the options and choose the system that best suits their needs.  Yes, it takes more time but now that I have done some additional research I understand from first hand experience why ADT has lost credibility to other home security providers.  Until this changes I would recommend that anyone looking for home security system do their research before setting up an appointment with ADT based on their name value alone.
Finally, I also have yet to receive my $100 VISA gift card which required extra hoops to jump through in order to have it sent out.  I sincerely hope that both companies consider their business practices and make some changes or I definitely be considering another company when I move and/or at the end of my contract."

"Protect America provided me with the best equipment and home security in the industry.  Believe me I have called around for weeks trying to find the best deal and value.  After I signed up with Protect America and received the equipment and installed it, I finally had the peace of mind I needed as a mom of two teens that stay home for 3 hours before I get home.  I get a text on my cellphone when they get home and I know if it is my son or my daughter who entered the code (they each have their own).  That is AWESOME, and if the kids forget to set the alarm I can do it from work on my cellphone app.  I don't understand the complaints about  the equipment, every single piece of equipment I received did what it's supposed to.   I am VERY HAPPY and will commander them to all my friends and family and you!
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