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Technician Steven was on-time and listen to my concerns.    I have a large home and my backyard has lots of spiders and ants that needs regular maintenance.

Steven removed all cobwebs which our previous pest control company would never do.   Our yard is mostly concrete with a pool.  Steven arrived with a truck mounted sprayed and he did a great job at spraying the entire perimeter of the house including where all cements join together as that is the gateway for ants.

I watched and everything he said he would do he did and more.   

I purchased the bi-monthly deal and this is our first treatment.    Time will how well things work out or not, but so far and at the start everything went great and am happy to recommend them.

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"Overall it went much better than I thought it could have after I saw swarmer's (lots of them) coming out of our home. I thought for sure that I was going to have to tent, but after getting a couple of inspections done. I decided to go with No-Nonsense Termite because they convinced me that tenting wasn't necessary (Thank God) and that my infestation could be controlled with basically non-toxic chemicals. I've yet to see any signs of termite since their treatment, and I check regularly. I signed up for their home protection plan so if I do need them again I'm covered."

"Trap snapped 2 hours after he left. Unfortunately it didn’t kill instantly and I had to finish the job as both my husband and exterminator not present. Had to put poor critter out of its misery. We are city folks living in country for first time and have a lot to learn. Yet very efficient company that uses traps and chemistry nontoxic to environment and my animals. We also have wasp and ant problems to be addressed later in year. Have great confidence they will help."

"Communication was easy, service was prompt and the price was right. Highly recommend Surf City Pest Control!"

"Found a wasp nest at my house over a weekend, and called Bee N' Wasp on a Monday morning around 9am.  I was honestly expecting to leave a message but was pleasantly surprised to have someone answer the phone and be ready to help me.  The person who answered was very nice but since I was in LB he gave me the cell phone number for Sam, the person who services my area, so that I could coordinate scheduling directly with him.  So I called Sam, again, expecting to leave a voicemail but another pleasant surprise he answered the phone and was extremely nice.  He was willing to come out that same day @ 1130 AM!  I was not prepared for that, and asked if he could come in the late afternoon/early evening after work.  He said the next day would work, and he'd be there at 530.  Also gave me a quote of 125 to remove a single nest + 25 dollars for any additional nests or work if needed.
Next day:  He actually shows up 5-10 minutes early (great!). I show him the location of the nest that I found (plus another one that I saw after I scheduled the call), and he said he'd take a look around the house before starting.  He found 2-3 other nests on the property and told me about them before proceeding to remove them.  This man was very thorough, and pleasant the whole time too.
After all work was done, he gave me the invoice for 150, wished me a good evening and that was that.  In an out in around 30 minutes.  I honestly couldn't have asked for a better experience.  I wish the guarantee was longer than 2 months but probably not something that can be controlled.
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"Over the past few years, I have hired Kilter to rodent-proof my house, treat it for termites and manage my pest control. I have always had a great experience with them. Hard working guys that do an exceptional job. Their $99 quarterly pest control plan is perfect to keep things under control."

"Alex was very thorough, pricing fair, and also found and repaired areas where rodents were getting into our attic, that previous pest control company hadn't. We highly, recommend his work."

"it went very well, not only exterminated the roaches but provided lots of education on process and products used."

"They arrived on time, were friendly, professional and completed the job that day. Left traps and will check 3 more times to be sure no more rats."

"This company uses the Orange Oil* and microwaves to treat for termites; and boric acid (Timborand reg;) on exposed wood to prevent future infestations. They use video cameras to look in the walls to determine which studs are affected.
Miguel was prompt on arrival, courteous and did a more thorough examination of the rafters than the previous termite inspector from another company. But it was clear that he was not nearly as experienced as another inspector from a third company that subsequently inspected our home.
He did not look in the attic nor check the crawl space under the floor. He relied on the previous inspection of another company that inspected the crawl space and found no termites. He only speculated as to how the termites were getting into the home, and did not verify the entry point.
We were quoted $720 to treat the affected studs, and $1260 to treat the affected studs and apply Timborand reg; to exposed wood for termites. (These prices include their 10% internet discount) The whole house treatment includes a 3 year warranty with yearly inspections. There is an option for an extended warranty at a cost of $200/year. The extended warranty is available only if the original warranty has not expired.
We considered this company, but subsequently learned from our county Agricultural Commissioner's Office that they see more repeat treatments when orange oil or microwave treatment is used compared to chemical treatment (fipronil aka. Thermadorand reg;, or fumigation). We are concerned this may indicate that the microwave and orange oil treatment are not as effective in eradicating termites despite a controlled study conducted by the University of California [Vernard R. Lewis et al, Journal of Economic Entomology 89(4): 922 - 934 (1996)) that suggests the method holds promise. The county Agricultural Commissioner's Office confirmed that boric acid treatment on exposed wood works well for prevention of termites and fungus.

*Addendum: At the end of the inspection we received a hand written estimate from Miguel based on the work and process we verbally discussed and he explained. We did not receive a written estimate until after this review was written. There is a discrepancy in what we believe we were told (that they use Orange Oil) and what the formal written estimate/contract states -that they use fipronil [and not Orange Oil]. We also noted discrepancies in what were told by the inspectors versus the terms of the written estimate/contract with other companies so this is not unique to this company. We would recommend reviewing the formal estimate/contract with any company before committing to any work.
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