Get matched with top roofers in Hiram, GA

"Very satisfied! Highly recommended!!! Perfectly! Mr. Rackley and his team knocked the roof out in less than a day! Clean up was spotless and no worries for nails with the powerful magnets they sweep the ground with after clean up. I am very happy I chose Rackley Roofing and am recommending them to my dad for his roof. You won't be disappointed!"

"Roofing Resources were amazing!! The customer service was perfect and they finished the job in one day!!"

"We were experiencing a leak in the roof, moisture was accumulating and heat was unknowingly escaping ,adding to our heating bill. The same day we contacted Mr. Brown , he was on our roof repairing the damaged section IN THE POURING RAIN, stopping the leak. Amazing customer service in our moment of need, easing my wife’s worried mind, as we have a newborn baby girl to protect. We contacted our insurance company and Mr Brown met the representative at our house the day of inspection. The adjuster commented on his professional repair. Our insurance company paid for our new roof, we ONLY paid the required deductible. Mr Brown and his company installed the new roof in one day. They rose to the occasion in our moment of need , ( pun intended) with amazing customer service and true professionalism. We highly recommend Lioness Roofing from start to finish."

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I started discussions with Crestmark in mid-April 2013, receiving an actual quote and invoice in mid-May. They performed the roof repair and it was completed by the end of June, with the work crew doing superior work. With the roof complete, there was approximately $8,000 worth of repairs remaining to be completed. When I had not heard from Crestmark by the second week in July, I attempted to contact them by email and phone but to no avail. I finally made contact by phone shortly into September (four months into our repairs!) and expressed such frustration with the owner that a representative emailed me that afternoon, promising to come by and estimate the materials needed for completion. A week later they came out and partially finished the chimney framing but left it unpainted and none of the facia or soffet work done. On September 19, I received an email from the same representative promising to "get a list of what needs to be finished tomorrow and we will get it done". I have not heard from Crestmark since (today is November 9, 2013) nor has any work been performed. While Crestmark Roofing promised much and their price was fair, the lack of communication and follow-up has negated what should have been a relatively easy success. 

UPDATE

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On November 9, 2013, I provided Crestmark with advance notice of my Angie's List review to allow them an opportunity to responds and/or attempt to remediate our concerns. On November 21, 2013, I received an email stating they were ordering the remaining materials and would have the job completed within 2-3 weeks. However, I heard nothing else from my job representative into mid-January. On January 22, 2014, I contacted the Angie's List POC for Crestmark Roofing, Gary Yates. In contrast to my experiences with the prior representative, Mr. Yates was professional, responsive, and extremely disturbed over how the job had been handled. To his credit, he did not fain concern in an effort to win back business; instead, it appears he made a diligent effort to objectively investigate the status of our job and what led to our displeasure. Mr. Yates kept me informed throughout the 23rd, checking for additional information and clarifying points of confusion. On January 24, Mr. Yates and I met in person, where he apologized for the problems with this job and updated me on the results of his investigation. He assured me that this was an isolated incident involving one of his representatives and took full responsibility for the lack of communications and response. He cleared up several misconceptions concerning the repairs and in my view rescued the reputation of this company. Had I thought to contact Mr. Yates earlier, many if not all of these problems may have been averted.

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"Damon did a great job discussing and walking us through the final aspects of the roofing installation project. I am completely satisfied with the performance of the Power Team!!! Using Power Home Remodeling is worth the investment!!!"

"From the very beginning, Scott Gunter, the Hixon Company Representative, came to our home well prepared and with plans for an outdoor screened porch and to have a new roof installed. Scott delivered as he said he would, on time, and the best workmanship we could afford. Once here, theHixon crew went right to work. They were on time, quick, but yet, efficient. We couldn't be more happy with the roof. We did install a quality roof with architectural shingles. It was done in two days. There were many, friendly and efficient workers, all here at the same time. They worked very hard and were relentless in their efforts to please my wife and me."

"We listed a roof repair project but ended up with a new roof and gutters. There was damage we didn’t know about so the timing was right! Thank you Lynn’s Home Improvement!"

"The professional, timely response to my small roof repair needs was amazing. The crew handled the job as if it was a large install. I appreciated the details in restoring my roof."

"I can't give them enough stars to say how pleased I am with all that they did. If you are lucky enough to work with Adam he goes above and beyond plus some. I was replacng a roof to sell my house and he went through the inspection report with me to make sure all items were addressed. Roof it forward on the day they replaced the roof was efficient and did a very nice job in making the roof look professional. And they cleaned up really good so you didn't even know they were there."

"I would like to thank Chris and his staff for making everything so easy. When I got home, you could not tell anyone had been working at my house. The crew was responsible and respectful to my property. They did a beautiful job on my roof. Chris always responded back quickly when I had any questions. I can't thank them enough for everything.. I'm very happy with Elite Roofing of Ga., LLC."