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"We last had our system pumped out several years ago, and that company had trouble finding it, and had to dig into my wife's garden. George and Eddie came out and had the technology and tools to find it and pump it. The digging was hard, and I had a lot of questions about the tank and its function. They were patient and thorough. I'll use them again."

"Matt showed up on time, immediately called his supplier and I received a replacement on the SAME day. Matt was also receptive to my questions and told me in plain language what I needed to do and where to get supplies. This company also gave me a military discount which is rare for service companies. I am extremely grateful for the discount! I would hire again for my plumbing needs in a heartbeat!"

"It's really good. They were on time."

"This is probably the best and most responsive service provider I have ever dealt with in Charlottesville.  I have dealt with other plumping issues (leaking washer hookups; burned out hot water heater; septic pumping) and have gone with different providers for each.  Roto-rooter was by far the easiest to get a hold of and fastest to ever make it to my place (and it was after hours!).  We noticed water backing up from the basement floor drain and called the main office at ~6:00pm.  The office picked up right away and contacted a technician and he called me back within 10 mins to give me an ETA as he was stuck in traffic.  Even with the traffic he was at our place and looking at the problem by 6:45pm!  I was floored!  I've never had such fast service!  
Buzz, the technician, was super helpful and personable.  He explained what he was going to do and his problem solving process and the different outcomes that were possible.  He also provided approximate cost estimates for the different scenarios that could be causing our problem.  It was very clear and informative, I feel much better prepared for the next time we have problems.
That first night Buzz attempted to find the clog with a camera (which my 5yo son got a total kick out of), but it made it all the way to the tank without finding it.  Which meant he was going to have to dig up the access hatch to look inside the tank.  Unfortunately, it was dark by then so he marked it off and had to come back the next day.  He felt so bad about not being able to fix the problem that night and was super apologetic.  He was just the friendliest guy.
Anyways, the next day Buzz dug up the hatch and pulled out a big old ball of roots that was blocking up the drain!  Fixed!  Maybe it was because he did such a great job explaining all the potential costs that when he rung up the final price we were delighted that it was so low!  Only 300 and change - we were really expecting about $600+ for the work he did.  I feel that Buzz gave us a really good deal - I think because he felt so bad about not being able to help us that first night.  :)  A+ for Buzz.
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"Everything was very smooth and easy to understand! The pros of going solar were made completely clear during the sales proceeds and installation was done swiftly. Lots of people in Raleigh NC taking advantage of this long term energy solution."

"Trevor was highly informative and guided me through the process. I HIGHLY recommend using him if you are th inking of solar....Great tax advantage."

"Excellent service from beginning to end. My favorite part was the consultation where I saw exactly what I was going to save monthly and over the long term. Also, a lot of solar consults I went through did not explain SRECs, very important to know about!"

"It went really well, they did a great job. Service is excellent, real friendly and attentive with issues or questions. Respond really well and clarify everything."

"Gary was very profesional and offered us great service and pricing!!"

"They are in the process of sending out an engineer"