Get matched with top window covering pros in Charlemont, MA

"The customer service from choosing the window treatments to having them installed was excellent. The communication was always prompt and professional. We would definitely recommend their services."

"They arrived on time,  were professional and answered a lot of question.  It took about three hours and two people came to do this.  They left the area mostly clean.  They did leave some stickers on the windows that I had to pull off.  I would tell friends and family that they should research the price on windows to make sure they are not over paying."

"The windows were manufactured earlier than we expected and we were promptly contacted about installation. Although we were told the installation was scheduled for two days, the four man crew that arrived was able to finish in a single day! Each window was installed with the same consistency in quality and efficiency. Furthermore, the crew did an excellent job protecting our floors and furnishings in every room. When it comes to evaluating the installation crew, we couldn't be happier. Regarding price, we probably paid more than we should, but that's on us. We advise getting several other quotes first and then get Castle's quote. This will definitely help in your negotiating. The windows have definitely helped to eliminate draftiness in our home and helped to maintain a consistent temperature."

"I will be very honest in my assessment of Amanda. Sitting in front of me I have a beautiful design for my living room and dining room in a townhouse I owned in Houston. Amanda picked beautiful, comfortable chairs, nice wallpaper and very cool lighting.  The problem with Amanda is not her ability to design an amazing room - she certainly is very talented. The problem I experienced with Amanda was the inability to handle the details, to stay on top of the project, and to assist with actually putting the room together. This may be a problem in general, with all on-line designers, who knows.  I do know that I ordered this package from Amanda in August of 2013.  My first conference call with her was some time around October, and my designs were given to me (not the complete design) some time in December.  I learned quickly that when Amanda says she would have something for me "by the end of the week," she really meant about 2-3 weeks down the road.  In any event, I was elated when I got my first design for my dining room. I delayed placing an order because the stuff she picked was a bit pricey and I wanted to save my money over the holidays. I placed an order in early February for two rugs and a chandelier - totaling well over $3,000.00. Amanda advised that it could take about 4 weeks for the rugs and chandelier to come, which was no problem with me.  8 weeks passed and I began emailing Amanda. (Mind you that the money was charged to me immediately, with no follow up emails from any of the manufactures, no indication of shipping, nothing... so I began to feel uneasy). After a couple of unreturned emails and phone calls, Amanda apologized for the delay, mentioned that she was surprised I hadn't received anything yet, and explained to me her mother was in an accident. No biggie, but I explained to her that I would be out of the country in mid-April and unavailable to sign for anything. She assured me the rugs were en route from Georgia and would be there before I leave.  As far as the chandelier, we discovered that they had attempted to deliver it, but Amanda had provided them the incorrect phone number, so they were not able to get in touch with me. I asked her to correct this so I could receive the chandelier. Because I never heard back from the company, and no additional attempts to deliver were made, I am assuming she did not do this.  And, as could be expected, the rugs did not come before I left - they came when I was in Germany and when no one was home to sign for them. Since over 12 weeks had passed since my order, I contacted my credit card company and initiated a charge back.  They agreed with me that it was concerning that so much time had passed with very little contact, and immediately refunded my money. (Amanda and her husband eventually tried to fight my chargeback, but they were of course unsuccessful. I did not have the goods, and they never attempted to re-deliver them). Also, I will add the following to things about my experience with Amanda, which bothered me:
1) I was told in January I would have curtains and throw pillows picked out "by the end of the week." Those never came.
2) Amanda said she had a client in Florida who would ship me a sample of the wallpaper. This never came either. Amanda said it was shipped to me - I never received it and kind of doubt it ever was.
So basically, $500 dollars for two rooms of design got me some dining room chairs (albeit - awesome), a table she picked out that was too expensive so I found a different one, some cool wallpaper that I will never be able to get a sample of, two expensive rugs and a chandelier that resulted in a credit card fight and a headache. At the end of the day, my advice is that if you want a talented and friendly person to design your home, don't mind waiting some time for it all to come together, and are cool with locating the stuff and putting it all together on your own, Amanda may be it for you. If you want a designer who is good at following up with details, assuring stuff gets to you in a reasonable time, and assists with pulling the room together and finalizing your project, I would highly recommend you find someone else."

"Amazing experience , will hire again. Replaced multiple door locks. Cleaned after work , even went to store to get the parts for me , as I was missing some"

"Used a a Angies List Big Deal for Professional Deck Restoration for my deck.  Took a few months to schedule as it was Big Deal.  They came when scheduled and nice guys - professional and pleasant.  They asked us to provide the stain and we accidentally bought clear stain instead of a colored stain.  When they arrived the explained that it was clear and were willing to wait for us to get the colored stain which was very nice though we kind of wished that this was clearly stated (with recommendations of what to buy) when I scheduled the work with the office so we could have prepared.  
They did a great job and were honest as I did not think that my front steps were covered with the deal but they explained that square footage of just the deck was less than what the deal covered so they included our front steps.
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Stimpsons Home Improvement, take great pride in our experience, expertise, quality and customer service that\nwe provide to meet your needs. It is our mission to provide excellent workmanship\nand complete customer satisfaction from start to completion of a project. \nIn order to understand the needs and expectations of our customers,\nwe take great care to work and communicate with every customer a professional manner.\nOur reputation is based on service, safety and quality, regardless of how large\nor small the job.

"The guys came out washed our house and the house looks fantastic. They used to clean our house was going to have such a negative affect on our landscaping. The leaves on our bushes died and some of my flowers wilted. I would have covered the bushes etc up had I known. But everything is coming back in her house looks amazing"

ITHomeDesign is a veteran owned, full service integration firm that specializes in designing and installing custom residential and commercial theaters, lighting control and window treatments. The professionals at ITHomeDesign offer personalized service and care to meet the needs of each individual client. We work with everyone throughout the planning and construction process – homeowners, business owners, architects, designers and construction workers. Whether your needs are simple or complex, ITHomeDesign will make your entertainment dreams become a reality. Additional email: sales@ithomedesign.com.

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They were priced to high. They were on time. They came and looked at the work. Our interaction was good. They covered everything that needed to be done.

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