Get matched with top window covering pros in Longview, WA

"The customer service from choosing the window treatments to having them installed was excellent. The communication was always prompt and professional. We would definitely recommend their services."

"Very professional and on time. I would hire Kevin again for sure."

"Matt was very helpful deciding which doors to use. Heâ s very pleasant and communicates well. Most of all, he is very careful and does a great job."

"Lynn Lapping, one of the sales representatives, came to my house, measured the windows and the next day sent me a quote for blinds (Hunter Douglas Applause Line). During that first visit, she was friendly and provided answers to all of my questions. Two weeks later, I contacted her to come by and measure three kitchen windows, as I am planning to put roman shades in them. Lynn came by, but she seemed off, she was rushed, impatient and a bit rude. I had recently received a quote for drapes from another company and I asked her if she thought the prices were reasonable for the type of drapes. She was annoyed and told me that I should had ask her to measure those windows during her first visit to get a quote for drapes.  However, at that time, I had no plans to put drapes there so I could not have planned for it. I ignored her demeanor and attitude, we all have bad days, and so I assumed she was simply having a bad day.
I wanted to place a deposit for the blinds on the spot but she locked herself out of their system and she could not process my payment. She told me that someone would call me to get my credit card information, but no one ever did. I called her the next day to ask for the final quote and make sure everything was ready to go, she told me she would get the quote to me later that evening or the next day. She never did. I called the following day and left a voice mail for Lynn. The office manager e-mailed me to let me know that Lynn would be out of the office due to a family emergency and that she would contact me the following week to place the order. I e-mailed her back and ask her if someone else could help me with the order as I did not want to delay the process an additional week (lead time is three to four weeks). She told me that John the company owner would contact me to process the order. All of these e-mails were exchanged on a Wednesday. The weekend came and the owner never e-mailed or called me. On Monday I e-mailed the office manager to ask if someone would be calling me to process the order. I also ask her to let me know if they could not process my order so that I could find another provider. I received the following e-mail: "We apologize for the delay. Due to the scheduling conflicts with our designers, we will not be able to assist you with your order.  We apologize for any inconvenience this has caused." 
While I understand that family emergencies do happen, it does not make sense for a business to stop because one of their employees is unavailable. I am happy that my order did not get process through this company; I can get Hunter Douglas blinds for the same price with other providers. What would have happened if I had trouble either with the delivery, installation or quality of the blinds and Lynn was not available to handle those situations? Again, business continuity is a must for a company to be successful, business can not stop for one employee. 

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"Great love the blinds! Makes a difference."

"I've been working with Eric for over 4 years on various window coverings projects ranging from shutters to motorization. I've always trusted his knowledge, he's always taken care of our customers and communication has been great. I would definitely recommend!"

"The man I talked to was very professional and timely. However, he explained that this particular job was beyond the scope of what their company does. I would certainly use them on another 'issue'.
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"They were very kind and professional but most of all did an amazing job on my gazebo. Iâ m grateful to have found them."

"I love my shutters I purchased from them, very happy with the quality and the installer did a great job. I would definitely recommend."

"Great work ethics, a job very well done, exceeded my expectations. I will have them out again for my next project."