Get matched with top window covering pros in Welches, OR

"I've never purchased custom blinds before so I didn't quite know what it would cost. My wife and I purchased 15 custom shades (top-down bottom-up) and the total came in around the $4K mark. The sales consultant was very transparent with cost and helped us work through options and explained the outcome. She even gave us general interior design assistance and looked at carpet samples when that contractor arrived! There was an ordering issue for five of our windows. Once identified it didn't take more than a few hours to find a solution. They ended up re-ordering (rush delivery) the correct coverings and even though we technically paid less than we should have the company honored our original quote. It wasn't seamless but their service showed when things went wrong and that's what I'd expect. I'd hire them again."

"The customer service from choosing the window treatments to having them installed was excellent. The communication was always prompt and professional. We would definitely recommend their services."

"I loved working with Book of Blinds. He gave me a competitive price. The perfect blinds arrived and were installed quickly. They look beautiful. I highly recommend."

"Itemize, itemize, itemize. Leave door open to add additional items discovered."

"The account executive was wonderful.  She was very knowledgeable about the products and had been in the industry for a long time.  She took the order and they charged me for half.  I called them when the order did not appear within the specified time.  John checked with Hunter Douglas and found out they had not started cutting for the project, but could have it done within the next week.  Given that I had decided to sell the house and didn't want to spend that much on a window covering, they graciously cancelled the order and promptly returned my deposit.  
Customer service, as provided by Premier Window covering, is hard to find these days.  Rarely do you find a business willing to cancel a late custom order without any hassle.  Without hesitation, I would use this company for any of my window covering needs in the future.  They are beyond professional.
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"I decided to replace my very large window covering with a honeycomb/sheer covering that I'd seen on YouTube. I wanted the dual covering so that I could have the benefit of honeycomb that keeps rooms cooler from the summer heat and warmer in winter. But I didn't like how dark this type of covering could make a room and in particular a small den like mine. Having the duality of a sheer added to it made sense. The treatment which I loved was installed but within 3 days it wouldn't move! I called Accent and Dan came out the next day. It was a manufacturing defect and took some time to "repair" the blind, but he did so in home. I'd feared he'd have to return it for repair and my window would be bare for days. But bless him he has the skills and knew exactly needed be done. My blinds are gorgeous and functional just as I wanted. I can have partial sheer and honeycomb or all of either showing. I highly recommend this company! They have a large inventory of selections and installed in a very reasonable timeframe. And they responded to an issue quickly and with knowledge. Thanks to everyone at Accent who have given me the perfect window covering!!"

"Heather did a good job, on top of everything as soon as blinds were delivered. Price was great as well."

"Broken Top Window Coverings did a great job of putting in custom shutters for my sky lights at a 30 degree angle (not easy to do) and installing a Hunter Douglas custom shutter configuration for my Master Bedroom large high-arch window. Totally professional, expert engineering/installation, and very responsive to unique customer needs. I am hiring them again to do another custom shutter installation."

Nationwide Floor and Window Coverings is dedicated to serving all of our customers in Western Oregon from the comfort of their home or officeand beyond the installation. With hundreds of styles and thousands of colors in flooring options and window treatments... We've got you covered! We bring it all to you so you can see it in the context of your unique lighting conditions and decor! You will schedule a time that is convienent to you! Moreover, we provide professional installation that is guarrenteed. We are more than competitive!

"I will be very honest in my assessment of Amanda. Sitting in front of me I have a beautiful design for my living room and dining room in a townhouse I owned in Houston. Amanda picked beautiful, comfortable chairs, nice wallpaper and very cool lighting.  The problem with Amanda is not her ability to design an amazing room - she certainly is very talented. The problem I experienced with Amanda was the inability to handle the details, to stay on top of the project, and to assist with actually putting the room together. This may be a problem in general, with all on-line designers, who knows.  I do know that I ordered this package from Amanda in August of 2013.  My first conference call with her was some time around October, and my designs were given to me (not the complete design) some time in December.  I learned quickly that when Amanda says she would have something for me "by the end of the week," she really meant about 2-3 weeks down the road.  In any event, I was elated when I got my first design for my dining room. I delayed placing an order because the stuff she picked was a bit pricey and I wanted to save my money over the holidays. I placed an order in early February for two rugs and a chandelier - totaling well over $3,000.00. Amanda advised that it could take about 4 weeks for the rugs and chandelier to come, which was no problem with me.  8 weeks passed and I began emailing Amanda. (Mind you that the money was charged to me immediately, with no follow up emails from any of the manufactures, no indication of shipping, nothing... so I began to feel uneasy). After a couple of unreturned emails and phone calls, Amanda apologized for the delay, mentioned that she was surprised I hadn't received anything yet, and explained to me her mother was in an accident. No biggie, but I explained to her that I would be out of the country in mid-April and unavailable to sign for anything. She assured me the rugs were en route from Georgia and would be there before I leave.  As far as the chandelier, we discovered that they had attempted to deliver it, but Amanda had provided them the incorrect phone number, so they were not able to get in touch with me. I asked her to correct this so I could receive the chandelier. Because I never heard back from the company, and no additional attempts to deliver were made, I am assuming she did not do this.  And, as could be expected, the rugs did not come before I left - they came when I was in Germany and when no one was home to sign for them. Since over 12 weeks had passed since my order, I contacted my credit card company and initiated a charge back.  They agreed with me that it was concerning that so much time had passed with very little contact, and immediately refunded my money. (Amanda and her husband eventually tried to fight my chargeback, but they were of course unsuccessful. I did not have the goods, and they never attempted to re-deliver them). Also, I will add the following to things about my experience with Amanda, which bothered me:
1) I was told in January I would have curtains and throw pillows picked out "by the end of the week." Those never came.
2) Amanda said she had a client in Florida who would ship me a sample of the wallpaper. This never came either. Amanda said it was shipped to me - I never received it and kind of doubt it ever was.
So basically, $500 dollars for two rooms of design got me some dining room chairs (albeit - awesome), a table she picked out that was too expensive so I found a different one, some cool wallpaper that I will never be able to get a sample of, two expensive rugs and a chandelier that resulted in a credit card fight and a headache. At the end of the day, my advice is that if you want a talented and friendly person to design your home, don't mind waiting some time for it all to come together, and are cool with locating the stuff and putting it all together on your own, Amanda may be it for you. If you want a designer who is good at following up with details, assuring stuff gets to you in a reasonable time, and assists with pulling the room together and finalizing your project, I would highly recommend you find someone else."