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"The installers were great. The salesperson made promises that he did not keep and he missed a window. When the person came to measure he also didn’t catch that I was having all my windows done except one. The windows look great. The response when I notified the co that one window was missed was very fast but added to my cost."

"Joe was amazing. So great to work with and very communicative. Our screens look awesome and crossed another thing off our list. Thank you!"

"Very happy and pleased with the entire experience. He was very nice, offered really nice recommendations that would accommodate the house. Took the time to explain to me why he used the materials that he did. Just overall, a very pleasant experience, and I would definitely recommend."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project.\n

"Computer did the "gotta send info to Microsoft" but when tried to reboot it ran through automatic repair without success. I did all the alternative without any success. He came and picked up the hard drive on Tuesday and returned it on Saturday. Fortunately he was able to "restore" without any data loss. Very happy with outcome."

"Very well. The girl on the phone was very nice and took the information and sent out service person to measure The window came in and they called to set-up time to install. The installer was nice and did a good job making sure all old broken glass was cleaned up so my grandson did not get hurt. I am very happy and will recomend to anyone who needs glass repaired."

"No problems, satisfied with the product"

"We called their 800 number, they made an appointment for the following week. Two people arrived on time. One worked inside the other outside. They moved whatever furniture necessary and replaced it and they were done in less than an hour. We have approx. 20 windows and a patio door."

"Very well! Josh did a great Job installing. I would highly recommend!"

"It didn't go well.  First, they were late in arriving. (I was told they would be here at 3 p.m., not that there was a window between 3:00 and 4:30 during which they might arrive.)  I assumed (wrongly) that there would be three people working two hours for a total of six hours per the coupon.  There were only two and they had written instructions that said they were to work for two hours.  They arrived at 4:00 p.m. and by 6:00 p.m. they hadn't even started the downstairs.  I showed them the coupon and explained that two times three equals six and therefore I had another hour coming to me. 
The bathroom floor was not cleaned and I noticed this while they were still here, so I had one of them go back up and clean it.  The bathroom countertop was not cleaned; there was hard water residue on the joint between the top and the backsplash which could be easily seen and felt when running my finger across it.  (I removed it with a wet sponge.)  They might have wiped the tub/shower with a rag, but they did not clean it.  They left streaks and shoeprints on the wood floor in the bedroom where they sprayed some cleaner and then stepped in it.
They seemed very proud of their work in the kitchen, but on further inspection they did not clean all of the countertop.  They certainly moved a lot of things around, but didn't bother to actually wipe any surfaces before putting things back.  They did clean the vinyl floor and vacuum the carpets. And they did dust.  I'm thankful for small favors.
By 7:30 p.m. they still were not done downstairs and I was late for an appointment.  I told them to finish cleaning the bathroom, not to bother with the downstairs bedroom at all, and sweep, not wash, the marble and granite floors, and vacuum the downstairs carpet.  Against my explict instructions, they washed the marble floor in the bathroom and the granite floor in the hallway with whatever filthy water was in their bucket.  Later when I looked at the floor I wanted to cry.  It was streaky and dull.  I knew I would have to get down on my hands and knees to clean them properly and get the filthy residue up.
I also asked them to clean the inside surface of the sliding glass door.  This they appear to have done, but not before breaking one of the vertical blinds so it doesn't attach properly at the top anymore and yanking one of them out and leaving it set aside.
Everything they did, they did only part way.  Some of what they did was simply counterproductive.  I just spent two hours this morning cleaning what they did not and what was dirtier after they left than before they got here.
I don't know who is giving this company A ratings, but I suspect they are not people who actually used this service.
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