Get matched with top window pros in Maquon, IL

"They were very nice and courteous. They showed up on time or early. My window and door had to be installed separately due to the door being on back order. Three people came out to install the window. They were very nice and did an excellent job. My only problem was that when the window was all torn out and there was a giant hole in my house, they were smoking like chimneys right up against the house. I don't want smoke in my house. When I asked them to smoke away from the house, they apologized profusely and moved back to smoke. Overall the window looks great. It isn't the highest quality window on the market, but I expected as much.
When they returned to install my storm door they showed up an hour and 15 minutes early. I really wished they would have called. I have 2 cats and a dog that thinks his job is to guard the house. I had planned on locking them up in a bedroom 15-30 minutes before their arrival, but because they showed up so early without warning I didn't have a chance. So the dog went wild when they rang the bell and my cats bolted for cover. I had to run around the house trying to herd all these animals, which was very difficult to do at 38 weeks pregnant. I managed to lock up the dog and a cat, but the last cat wedged herself under furniture and there was no getting to her. But since they were replacing the front door and had the door wide open the entire time, I was very scared she would bolt out the door so I ended up having to watch her constantly. Had they just given me 5 minutes warning that they would be early, this would not have turned into a fiasco.
When all was said and done, they ended up installing a left handed handle on my door (so that you have to pull the lever up to open the door) and broke my door bell. They didn't think to mention this to me. I only noticed when they were walking to their van and I turned around to go inside the house. They claimed they thought I had ordered a weird handle so they didn't say anything. Well they came back the next day and fixed everything so it all worked out.
Overall, we had many hiccups along the way, but the company was courteous and helpful and did did what it takes to make everything right.
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"From start to finish my experience with Mad City windows was excellent, from calling to get an appointment for estimate, for measurement of windows and installation. Everyone was pleasant, knowledgeable and proficient. The windows were in stalled in one day with all the old windows and site cleaned. The windows look great. I am very happy with the entire procedure. From start to finish was 6 weeks."

"It went very well and we are very happy with our new windows. One window was cracked during shipping and they discovered it and ordered a new one right away. A couple weeks later when it came in they replaced it. We felt bad for the guys that did the work because it was the two hottest days of the summer. They did an amazing job while working in the heat. We will recommend Green Valley for their work to people we know that need this kind of work. We will also look to them when we need more work on our house."

"Perfect Choice Exteriors was fantastic. They helped us find some specialty windows for a new addition to our home. We added a new bay window and an octagon window in the living room. I was surprised by all the options and their ability to make custom windows. Products were expensive but worth the cost!"

"We are happy with the windows and the installers did a great job. We actually have more windows to replace and we will contact Hansons to do the work."

"Renewal by Andersen of Wyoming did an incredible job with installing windows in our home. Thank you to the team who did the install and to the company for creating these exceptional windows."

"Costly! Incorrect measurement of basement windows delayed installation by months. I had to recaulk inside and out, to reseal. Broken window-slider handle. My continuous calls for window installation yielded, no apology or price break. Once installed payment notice immediately mailed with threat of collections because contract states payment at time of completion. No follow up on warranty, servicing etc of my crawl space encapsulation as promised to me at time of signing contract."

Welcome to Knott Your Average Handyman! We are your trusted partner for all residential housing repair and upgrade needs. From essential electrical work to complete renovations, roofing repairs, plumbing repairs, heating repair, and beautiful landscaping, we ensure every project is handled with unparalleled quality and meticulous care. Let us transform your house into the home of your dreams. With over 20 years of experience, our skilled team is dedicated to providing reliable and high-quality solutions for every project, big or small.

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"After three years of living in our remodeled home, my sister
and I began experiencing water seepage in three different locations in our
finished basement. Rather than let the problem get out of hand, we decided to
repair it. We contacted three different companies for repair estimates.
 
Following one outrageous estimate from a big name company and
one reasonable estimate from another company, Brian Flanagan of Basement
Waterproofing Solutions was the third person to visit our home. We were
immediately impressed with his knowledge. He provided us with an honest
assessment of what he believed was causing our seepage problem - foundation
cracks around our basement windows. To solve our seepage issues, Brian suggested
cutting through the drywall in our basement and sealing the cracks in two of
the three locations where we had water seepage. He told us that we would be
responsible for having the drywall repaired after the work was completed. In
the third location, rather than cut through the drywall, Brian believed the
crack could be sealed from the exterior of our home. He explained that this solution
would be less destructive because the drywall wouldn?t need to be cut open,
which would also save us money. My sister and I appreciated Brian?s willingness
to suggest the most cost-effective solutions for our home. Unlike the big name
company that came to our house, he didn?t try to scare us into paying for expensive
solutions that were well beyond the scope of our needs.
 
Brian quoted us a price of $700 to repair three foundation
cracks as well as any additional cracks
found during the repair process. He even stated that he would have his crew
seal the exterior of our home in several places to prevent water penetration. We
were impressed with the fact that he put this all in writing. His price was the
lowest estimate we received and even included an Angie?s List coupon that Brian
gave us himself. After considering the cost, Brian?s expertise,
professionalism, and the hassle-free solution he offered, we decided to give
him the job.
 
Brian?s crew was scheduled to come
out the following Saturday, but he called the night before to say that the crew
could not come due to one worker having a family emergency. I informed Brian
that I was displeased with the last-minute notice. In an effort to apologize
for the inconvenience, he stated that he would have his crew come out the
following week. He also said that he would have them repair the drywall at no
additional cost to us. We thought this was a wonderful deal and demonstrative
of Brian?s willingness to go beyond the call of duty to satisfy his customers.
 
One week later, two workers
promptly arrived as scheduled. They went over the work to be done and asked us
if we had any questions.  We answered no,
and they began working. The workers were courteous and professional as well. Before
they finished, Brian showed up to inspect the work and make sure we were
pleased with everything.  We expressed
our satisfaction, and the men finished up. They cleaned up after themselves as
well.  As promised, the workers returned
a few days later to repair the drywall. They replaced and sanded it at no cost
to us.
 
We really appreciated the care Brian
and his workers took in addressing our seepage issues and making sure that we
were pleased with their work. We waited to write a review until we had some
rain. We haven?t had any more problems thus far. Only time and heavier
rainstorms will let us know if we are in the clear. However, Brian told us to call
if we have any more problems. He stands by his work and we have no doubt that
he will work hard to resolve any future issues should they arise. We appreciate
Brian Flanagan?s honesty, expertise and professionalism. We would highly
recommend Basement Waterproofing Solutions to anyone who needs quality work
done at a reasonable price.


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