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"I initially contacted Anna’s Maids cleaning service following back surgery that limited my mobility. I was not allowed to bend at the waist or lift more than eight pounds. I was so pleased with the quality of service that I have continued having them clean my home for a little over two years now. During that time several different crews have been assigned and every crew has performed well. The crew members have been very hard workers and have done any task I requested, such as vacuuming under the bed or helping me pull my dining room table apart to put in a leaf. It has been my experience that the crew members (both male and female) are very anxious to be certain I am completely satisfied with the quality of their work, which I appreciate very much. The only difficulty I have experienced involved communicating with the crew members because English has not been their native language. I had an idea that worked out very well for us for my most recent cleaning and I don’t know why I didn’t think of it earlier. Using my iPad and “Google Translate” I typed some information I wanted them to know and the program translated it into Ukrainian or Polish - whatever I specified. They understood everything instantly and even typed a short message to me that got translated into English. There was no struggling to explain and no guessing what each other said. All of us were happy that we were truly communicating, and together, we figured out a different product to use in the kitchen and I love how well it turned out. The man who schedules the cleaning crews and sends the bill via email or text has been delightful to work with. He makes the effort to schedule a crew on one of my preferred dates and at my preferred time. The lighting in my house is best in the morning so scheduling early makes a big difference in being able to see dust and things. The same man follows up to be sure that I am pleased with how my house was cleaned. When I completed the very first satisfaction survey, I mentioned that I don’t like to leave my credit card information online - and within minutes of my having submitted the survey, he was on the phone with me and offered an alternative, i.e., PayPal. That type of follow-up and service is very rare. The cleaning at my house has been superb. Everything is left shining and gleaming. Anna’s Maids even offers a guarantee that they will re-clean (within a certain timeframe) any area that doesn’t meet with the customer’s approval. I would be surprised if any customer has requested a re-cleaning because the quality of service is so very excellent. I can honestly say that Anna’s Maids goes “the extra mile” from scheduling to the actual cleaning to the follow-up. On a scale of one to ten, I would rate my satisfaction with Anna’s Maids an eleven!"

"Laura did a wonderful job cleaning our rental property after tenants moved out. The house looks great and the kitchen is sparkling. It was a big job, but she did not rush through it even though she was working alone."

"That did a fabulous job cleaning my Mother's house. They were very responsive in setting up the appointment. Thier prices were reasonable and they were very professional."

"Quality carpet cleaning service delivered on time. Very courteous, great communication."

"I have hired them 40 times over the past 10 years. They call me the day before to confirm the time frame. They call me about 30 minutes before they show up. The price is fair and competitive. The service is great and that is all anyone can ask for."

"I just wish to let you know that Scott handled my service order today and was wonderful He was Is polite professional And knew exactly what he was doing. Also very clean left no mess whatsoever I was very impressed did a great job on my dryer vent"

"I live out of state and can’t be there as often as I’d like, but this cleaning service gives me peace of mind. They’re consistent, communicative, and treat my parents like family. I’m so grateful for their care and professionalism."

"Showed up promptly and cleaned stains that I didn't think would come out. Very thorough cleaning."

"I was very pleased with the service (pressure washed garage floor / hauled junk)."

"If you have not had your vents cleaned in a long time, you will experience a lot of debris around (under the vent if you have a basement) your vents post cleaning. Be prepared to perform a deep cleaning to your home after the cleaning. I wish that I would have known that before hand so that I could have been able to schedule a 2-3 hour window post vent cleaning to deep clean up the debris afterward."