Get matched with top roofers in Panacea, FL

"very honest...I thought I needed repairs...but they said roof was in terrific condition. honesty like that is hard to find...they could have said I needed new roof and I wouldn't have been the wiser. I will contact the taylors for all of my roofing problems from now on."

"Not a great experience overall. I wouldn't use them again. In short, the roof is good, and the guys who put it up were hardworking, on-time, and cleaned up well after themselves. So the product is fine, but dealing with the main office, or getting answers to questions is a joke. Plus they do not deliver what they agree to, and they outright ignore any questions you have. Complaint 1. Being told you would get a call back that day, don't hear back for 2/3 days. Happened several times. Not the biggest complaint, but poor basic customer service. It just sends a message that you're not important enough to follow back up with. Complaint 2. Initially I was quoted a 3 week out start date, when the salesman came to my home and I asked if we go with you guys, how fast is the turnaround time. End up being 10 weeks out. As long as they have been in business, they should be better at estimating start dates by now, so they are wildly inaccurate and unprofessional at best, or simply lying and deceitful at worst, in order to secure a job, instead of telling a customer it will take 10 weeks to come out. Complaint 3. I was told that bad weather was the cause of these delays. Workers being sick / bad weather can account for a certain amount of understandable wiggle room, but this amount of time is just unreasonable and unacceptable. That's over a 300% margin of error. Complaint 4. I was also told that my gutters would be removed (but not re-mounted) by the roofers so that they could add new flashing to the side of the house too. I was told this and it was agreed before I signed the contract. After signing, that all changed to, now we can't guarantee they won't be damaged if we do that - so you can risk it with our guys doing it, but we won't fix or help you with any damage that takes place. Complaint 5. When you sign their release form, you also have to agree to certain things like you will cover any areas below skylights / inside the attic etc. They also have the option that you can check a box if you'd like to see photo evidence of any wood they need to replace due to water damage. I requested that I'd like to see photos of the wood they needed to replace, months later and a follow up email asking about it, I still haven't heard anything. Complaint 6. I Had to hire a company to remove gutters before job could start. I used the (7 week later than initially advised) start date Tadlock gave me to arrange a date with the gutter guys in order to minimize the mount of time the gutters would be down. Then Tadlock pushed me back an extra week again, after the gutters are already down, a day before they were set to start. I explained to Tadlock why it was important to me to get a precise start date, but this apparently didn't matter much to them. I'm a business owner myself, and if I gave my customers such poor service, I wouldn't last very long. No apologies or explanations. In summary, this is the only time I'll work with this company, and I won't be recommending them to anybody I know, unless I really dislike the person :-) Complaint 7. Follow up: I'm now looking to get a price for Hurricane clips to be added to our roof in the attic. It's been 2 weeks now going back and forth with them about this. First they refused to believe that the house didn't already have them, based on the age, to not hearing from them for 10 days about having a guy come out to take a look and give me an accurate quote. I honestly just give up with them at this point!"

"They did excellent job. They where in and out fast. Other then a new roof. You could not tell they we here. Clean and professional."

Erie Home Basement Solutions is a division of Erie Home a national leader in home improvement since 1976. We have long been known for offering industry-leading solutions to our customers? most pressing needs, and our basement waterproofing, foundation repair, and crawl space services are no exception. When it comes to protecting your home against structural problems, why put the project in anything less than the most capable of hands? At Erie Home Basement Solutions, we provide the effective repair services and personalized service you need to have complete peace of mind.

"All the work was on time and to satisfaction! The crew was kind and professional! I would definitely use this company again for all my home improvements!"

We’re a family owned and operated company that values honesty and integrity, and stands behind our work. We offer over 40 years of industry experience. We specialize in Asphalt Shingle Roofing installation, replacement, and repairs. Our services are customized to the individual project, paying close attention to the details of each project that we're involved with. We look forward to building long-term relationships with our clients and guarantee your satisfaction!

"Great, Vaghan and his crew were attentive, and did the job requested. His follow up with inquiries was rapid and informative. My wife and I were treated as customers and not just another job. I recommend them without reservation."

"Extremely good and very respectful. I will highly recommend them to anybody."

"Over all it was OK.  I was not happy with how much time I had to spend picking up trash after they left - from strips of sharp metal, to dozens of screws every day for a week (literally), to their snack wrappers and drink cans every evening.  The house had been painted a few months prior to the roof job and they managed to gouge several pieces of newly painted wood from the sides of the house.  I was told it would not mildew and 2 years later it has and needs a cleaning.  Had they been honest about that, I would have gone with a darker color.
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"First of all, we wanted something totally out of the ordinary.  After contacting several solar companies and receiving curious looks, Mark came by and not only did he state that he could build it, but was excited to engineer and build it for us.  We did not want solar panels on our roof and we desperately needed a shade structure.  My husband had found a picture of such a structure, using only two posts (I did not want four poles).  Mark had a company build the posts, then his men removed my pavers, dug huge holes, craned (Yes they had a crane put them in the holes), and filled them in with concrete.  Trust me these are never going anywhere.  After the concrete set up, John and his team returned, they replaced everything and repainted the entire structure, they didn't just touch it up.  I need to add that they were so thoughtful and cleaned up everyday prior to leaving, very unusual for a construction team.  It looks absolutely beautiful.  I'm at a loss for words, it was everything I thought it could be and then some.
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