Get matched with top plumbing installers for a remodel or addition in Adairville, KY

"as advertised"

"It went really well, they always call before they got to the house. They were on time, during the visit it was great, they are knowledgeable, and said everything I needed to know. The price was really reasonable."

Radford Plumbing Co

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"No heat coming from A/C unit. Called C/S and left voicemail and within 20 minutes received call back. Service Tech was on a call and will call me back to give me ETA. Sean called 15 minutes later to let me know he is on the way. He found the blower motor was the problem and needed to be replaced or get a new unit. I elected for a new blower motor since my A/C unit was only 11 years old and was installed by Total HVAC. Sean got a new motor from the supply house and in 2-1/2 hours we had heat. My wife is very happy and I am happy. Thank you Total HVAC for excellent service and special thanks to Sean for a great job getting us taken care of on cold morning. Jim Justis"

"Very smooth service and well done. They're good guys and a pleasure working with."

"Prompt on time arrival, showed husband how to light the pilot after fixed and we will call them again for future needs ."

"In my opinion, this has been one of the worst experiences with ever dealing with a contractor. The first installers that showed up not only broke glass from windows several times but also smoked cigarettes while my windows were out. One also ended up being so careless that glass and cut his leg ended in an ER visit. At that time, I had a window in my upstairs that was exposed to the outside elements. When speaking with customer service and also the manager of the installers they could not give me a time when they could get another installer out and stated that it could be several days before people are finished with other jobs before they could get to mine. They covered my window with thin plastic and spray foam. I thought I was being reasonable by asking them just to come and install the one window and that the job did not have to be finished that day or over the weekend. When speaking with her, the customer service manager stated that they did not know if they could accommodate having someone come off another job to install one window that exposed my house to the elements and also didn't know when they could get someone else to come to finish. This was hours after the incident. After that, the service manager told me he would call me by the end of the day to let me know if he could have an installer come over the next day but wasn't 100% sure and stated that it could be next week. At this time, I told them this was unacceptable and that I needed someone to at least come and fix the one window either today or tomorrow. By them not being able to give me a timeline my tenant had to cancel his out-of-town travels as he did not feel safe leaving his belongings exposed. The following day I got a call stating that a crew was on their way, which made me happy. But the installer that came was by himself, and even though he did a great job, my tenant living at my property had to help him carry the windows up the stairs, and also had to use my ladder to help him off the roof. When speaking with customer service, I told them that this was unacceptable that tenant and had to help with the job. They went on to only make excuses in a rude manner and told me that he probably chose to do that in, which he did because over the weekend, we had various storms coming, so he did not want to be in the same situation as before and had the elements outside damage the inside of my property. When seeking compensation, they told me that "life happens" and they could not give any discounts for the job. In my opinion, this company does not stand for the five-star customer service they portrayed. With every phone call I was met with a questioning tone, as well as being very defensive when requesting that my exposed window be installed within the next two days."

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

"We have always used Mac Plumbing, Heating and Air for all of our plumbing and heating needs. The service calls are often scheduled within 2 hours of my call, and the work has always been completed quickly and at a very fair price. I would highly recommend Mac Plumbing, Heating and Air."