Direct Electric Company
Serving Aguanga, CA and surrounding areas
Approved
In business since 2004
Free estimates
Emergency services offered
"As other reviews have stated the office staff is not responsive. I called on February 1st and was told the estimator was not available and I would receive a return call. I waited 8 days without a call so I called again. The receptionist "Candice" was able to find my information but did not offer any explanation as to why nobody called. She said that they could have somebody out this afternoon and that it would be $185 for 2 hours of troubleshooting and any repair so I agreed. I mentioned Angie's List and the coupon on the page that was for electrical - $20 off service of $150 or more. She told me it was an old coupon for solar. I explained it said electrical then she said it was expired so I told her there was no date on it. Finally she said they were not part of Angie's List anymore and that they would not honor the coupon. Kylar and Keith were the 2 technicians who came. Kylar called ahead and told me when they expected to be here. They were punctual and friendly. They determined that it was not the breaker but that there was a short in one of the wires leading to the breaker. Unfortunately they were not able to determine where the wire ran so they just disconnected the wire that was causing the breaker to trip. (In their defense I had not been able to find any plugs or switches that were not working since the breaker had tripped). They handled the other issue quickly as well. I was happy Keith and Kylar but disappointed in the poor response from the office staff and the refusal to honor the coupon."
+13
Response time10 hrs
Response rate99%
3 neighbors recently requested a quote
