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"We wanted to be sure let others know how pleased we are with Gunner Insulation and their staff for the work they did on updating our attic insulation in November. Last year we had ice dam problems and water damage. We wanted to address this prior to snows this year. We were in touch with 4 insulation companies for estimates at the end of September. Bottom line Gunner was the best: While Dain wasn't able to come to give us an estimate for a few weeks, his house review was thorough. He pointed out gutter problems we should address (nothing Gunner does - but we appreciate his expertise and followed-up); As well, Dain is very experienced in updating 1.5 story houses in Mpls and he had suggestions for our misc. hour variations; While we knew about Center Point rebate offers, Gunner was sure to mention this before we did (other vendor's did not do this); Gunner's schedule was busy but was lots more flexible that other vendors that were booked until January or later; Gunner's estimate was the most reasonable. The insulation update has been installed and has been successfully tested. The team that worked on our attic were professional and ever so kind and informative as misc. steps were worked on. As well, they were attentive to cover areas they worked on in addition to great clean-up after the work was completed. Throughout our update, Nicole has been great to work with as activities were scheduled and when we had questions. Go with Gunner Insulation!"

"Hello Tony, So we had xxxxxxxx come out and the following was discussed: 1. Because of the design of our home with the foyer and existing 2 levels what we “essentially” have is a two zone system. 2. If Countryside removes the zone system and dampeners we will have no heat in our lower level so they advise against that. 3. There was a way to give us a two zone system however because Countryside chose the layout the way they did there is no option to do anything different at this point. Short of a whole new system at the going rate of ~ $7000 (You have been paid $7505. Removing anything will lead us with just what we started with which is NOT ACCEPTABLE. 4. Countryside has provided us a “quote” and a final bill. There is no signed contract, no change order, no email agreement to do any additional work other than the quote and the crossed out “upgrade” that the quote identifies and Tony was told of specifically at the final “pre work” meeting. 5. We are starting drywall 01/28 and Doug and Joanne Hill are considering $7505 (paid) the total amount due. Please note this amount is ~ 20% more than the quoted amount. Again, there is no signed contract, no pre park scope agreement, no change order or any other conversation signaling to the homeowners the cost would be more the the originally quoted amount of $6505. 6. The homeowners also have two quotes that the desired two zone was possible and that due to the design of our home, essentially what we have. Except due to Countryside opting to add zoning system the two zone system can not be re routed any other way. 7. Doug and Joanne Hill has asked for the Owner to contact for over a week, this has been done via the Sales guy Tony, posted on the Complaint/review site, and a Better business Bureau has been filed over a week with No response from countryside. Given that all this has been done we are considering our relationship complete. Doug and joanne hill have paid Countryside in FULL (20% over quoted amount) and 10% over market value for work complete as evidence by report from Center-point home Services. Addendum 8. Doug and joanne previously offered to split the ~3300 upgrade homeowners did not agree to - leaving countryside to absorb 1505 and the homeowners to pay 1505. Given the assessment from xxxxxxxxxx this offer has been withdrawn! I will forward this to the owner and the BBB Done !"

"The contractor was good."

"This is the most outstanding company I have ever done business with. We had them help repair water damage. From the constant communication to the professionalism of the cruise I can’t say enough good things about this company their work and work ethic are top notch."

"Every step of the process went smoothly and the project got finished almost two weeks ahead of time. They knew their product and helped us to make good choices to update our 30 year-old screen porch. Now it has expansive views, easier maintenance and screens should withstand our black lab’s claws. Per our request, they did the tear down on a Friday afternoon, gave us the weekend to do any needed painting, and they completed the install the following Monday morning. Very much appreciated this accommodation."

"My wife and I were contemplating putting new carpet throught out our entire house, along with two flights of stairs. Our daughter has viral induced asthma and we wanted to replace old flooring that was in our home when we bought it. Robert listened to what we wanted and our needs and then suggested engineered hardwood floors since they reduce allergens by 87%. He then gave us some links to help us learn more about this and information of the benefits of wood floors with people with asthma. We had him back a couple more times to discuss and then hired UB Harwoods to install pre-finished, engineered flooring from Mirage. There was never a hard-pressure sell, only honest information and answers to our questions. They did an unbelievable job! They matched floor levels perfect that originally had all different types of existing flooring materials, custom cut and stained stair treads to match the new pre-finished floor, and even matched heat vent covers. We are extremely happy with their quality, service and expertise. We have recommended UB Hardwoods to at least a dozen friends, all of which are satisfied customers now like us. This is your flooring company! Highly recommend!"