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"Quick, On Time"

A little about ourselves. Our firm was established to provide efficient, expert solutions for individuals in a bind with a broken appliance. Our primary goal includes repairing your appliance and getting you up and going and getting your life back to normal. We have 30 years experience in the appliance repair field in every brand of appliance. We have the education in the appliance repair field in every brand of appliance and factory certified is such brand names as Bosch, Thermador, Siemens, Scotsman, Marvel, Whirlpool, Roper and Estate. Our company is family owned & operated by Rick and Yvette Ezer & Sons. Additional website - www.alstateappliancerepair.com. Additional DBA - Alstate Appliance Sales and Service.

"The crew did a great job and each time there was a small obstacle from our orginal house building 25 years ago, this team handled it and worked through the best option. They communicated regularly and let us know which subcontractor would be out on which day from electric, plumbing, cabinetry, flooring, etc. It went very well, their workmanship, and attention to detail as well as keeping the workspace clean at the end of the day."

"It went very well! Tim came to the apartment and looked at the issue. He told me that he will place the order for the new and more efficient unit than the old boiler and install asap. Tim's crew came the following Monday to demolish the old boiler and installed the new boiler on the same day. The new boiler was up and running on the same day. It was a smooth startup!"

"If you have to deal with management, I wish you luck because this has been a horrible experience. The tech forgot his pump spray bottle sitting on the hardwood in our foyer. The bottle had a slow leak and damaged the hardwood (see pics). This happened on December 15th, 2025 and still have no resolution. I have called, I have a 36 text message thread with Doug the owner and we have swapped 18 emails. He acknowledged they were at fault but has done nothing to repair the floor and it?s been 2 months. He will not return my phone calls, answer texts or emails and the cost of the repair was only $560. I highly recommend you find a more reputable company for your carpet cleaning needs."

"The Dry Effect team did a great job. Our project started with a different company and after what was supposed to take 2-4 days was still ongoing after 4 weeks, we knew it was time to call in a different company. We talked with a couple different companies but ultimately decided on Dry Effect given their reviews and thorough approach to ensure all mold would be remediated. Nick was helpful in answering questions and came out before, during and after to ensure the work was completed and met our expectations. Dave, Andre and a third employee were super friendly, worked efficiently and did a great job cleaning up the work area. Communication with the entire Dry Effect team was always prompt and they were in and out in a week. Very satisfied and I would certainly recommend Dry Effect."

"Bill showed up on time and found the problem immediately. He cleaned pilot light system and did a thorough inspection of our gas fireplace. He was very professional and answered all my questions. I would recommend his company for services.👍 Gary Bolender"

"DO NOT HIRE! Terrible. Regret. Anger. These are the best 3 words to describe Stanley Steemer. I just finished remodeling my entire home. Kitchen included. PLEASE NOTE: I do not, and no one lives in this house yet. We are not renting it out nor do we plan to. We were just about to move in once I finished all the remodeling. Also, I did not hire any third-party contractors, I did all the work myself. I decided, since I just finished major remodeling, it would be a good idea to have my air ducts cleaned, as we would soon be moving in with a newborn. I thought I was hiring the best and most professional company. Unfortunately, I wish I could rewind the clock and never have called Stanley Steemers. To finish the remodel I purchased all new appliances for my kitchen. I had just put them into place and removed the plastic protective covers prior to calling Stanley. I haven't even plugged them in yet! Again, no one lives in the home, and I just finished remodeling. This was the last step to being able to move in with my family. I called Stanley to finally finish my remodel and start moving in. Their technicians came on September 17 2021 to clean my air ducts. They wrapped up and headed out. I then walked around to check the air ducts and the job they did. That's when I noticed a large dent on the front of my refrigerator. My brand new refrigerator! That I just put into place and haven't even plugged in or taken the plastic from inside out yet! They lost control of their whip hose and the connection of their whip hose and air hose wacked into the front of my refrigerator. Which they state IS possible but their technicians are ‘adamant’ this didn’t happen. From where the impact happened there is a scratch that goes from the dent straight to the air duct next to the fridge. Like an arrow! After I noticed this I continued to check my home. And to top it off they didn't even finish cleaning all my air ducts. (The same ‘trustworthy’ techs that claim the damage didn’t happen) They forgot one. So $450 for a dented scratched BRAND NEW fridge and a job not complete. I was upset, to say the least. I am just now writing this complaint because I have been trying to work it out with Stanley. I first called them immediately after their technicians left. They filed the complaint, and then I was contacted by someone else. I submitted the photos of the damage and told them what happen. They told me their technicians denied the damage. Of course, they would! They didn't even finish the job they were hired to do, why would they be honest about that! I was not happy with their answer and requested their manager, who came to inspect the home and the damage. I presented all the evidence to them and they took it back to submit to their higher-ups. I was just now contacted by someone else at Stanley, on October 4, 2021, not a manager or anyone of importance, just a messenger to inform me that they do not believe they caused the damage and are denying it. They stated they do not use any equipment that could cause a dent like that. (but remember, they said it was POSSIBLE for the tech to lose control of their equipment and cause the damage, just unlikely) When I asked about the metal connection between their whip hose and air compressor hose I was pretty much ignored. I don't think they expected me to bring that up. More dishonesty! I was offered ‘$100’ to essentially buy my silence. I refused to be bought. To top it off, one of their managers in the midst of this month-long back and forth told me to call their Complaint Hotline…. Thanks."

"First date was cancelled due to an employee being sick. Arrived on time for next appointment. Very polite & professional. They were here about 4 hours, Did a great job. Wore shoe covers & mask while in the house. It's good to know that air circulating is as free of dust as possible. Hope this will help with allergies."

"They were great, they were very friendly they told us what the other company did wrong. They knew what they are doing."