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"Better than expected"

"Paid almost $2,000 for a small concrete stair repair. It started crumbling in 6 weeks. He came back to "fix" it and it lasted 3 months"

"The first salesman says one thing, the second salesman says another, the foreman says another, and the managers yet another.. They wouldn’t let me talk to the sales guy after we signed—RED FLAG. Really, for $25,000 dollars, I expected more than the runaround, the half-done job that sat for a week, the ignored requests, the foremen that kept changing/getting fired (?), and the stolen $50 extension cord THAT WAS MY ONLY POWER to their fan system.. you would think they would want to protect their work a bit better since we have the extended warranty. They were almost half the price of the other company we were looking at, and now, I’m pretty sure I know why. Probably not the best bang for the buck. But then again, they don’t have to live in my sinking house, so maybe it’s not that big a deal for them. I was less than impressed. They left clay and gravel all over my basement floor and some dirt all over my upstairs floor. We bought them pizza, made them coffee, and they were friendly enough when we talked with them, but we knew that they were scrambling to get jobs done. The salesman said they would provide an electrician if we needed one, but then they never delivered on that.. everyone is booked lately on electrical work, so I have a sump and fan system that currently has no power. I question the integrity and quality of this company. And I still have to get someone to fix my exterior wall because they don’t do that—not their bag, I get that, but it’s annoying. I just wish the job that was done was half as reassuring as the sales presentation."

"We had our basement waterproofed by Baker's. It's been bone-dry since. We did have one piece of equipment fail within a month of the installation, but it was a third party dehumidifier that was just a dud I guess, no fault of Baker's. I texted the project manager about it on a Sunday. I expected a response the following week. He got back to me within the hour. The equipment was removed and replaced within a couple days. Everything great since. I would highly recommend Baker's, but specifically our project manager Nathan Goddard and the head guy on site Daylan. Can't remember his last name, but he's got a long beard and did a great job. Thanks to both of them and the rest of the guys."

"I have several properties I own in the Pittsburgh region and I only use G&J. They have worked on 4 different properties for me and although u prefer not to have water issues, it is always a comfort to know i can call somebody I trust. They have great communication and have done everyone of my projects on time and exactly how the promised. It is easy to recommend them because I have had nothing but good experiences."

"They installed a new roof, gutters, and downspouts for my house in late summer 2024. The quality was poor -- they had to return to fix their gutters as they were leaking. Now, the flashing is coming off and they are refusing to repair their sloppy work. The work did not even last one year, which is unacceptable. I'm concerned that as time goes by it will get even worse. They do not respond and do not seem to care. I cannot recommend this company."

"Horrible Experience. I contracted with Blackwood Group, LLC in July 2024 for a driveway demolition, wall build and decorative stamped concrete driveway installation. During the course of the project, representatives of Blackwood lied to me, screamed at me, hung up on me, used profanity directed at me, sent a crew that refused or didn’t know how to follow the engineering drawings or guidance from Versa Lok for the wall build, and generally made the project a miserable experience. The job was not completed in a workmanlike manner and to the quality that was described in the contract. The work stopped in August 2024. The quality of the work was so poor that Pete Blackwood (owner of Blackwood Group) came onsite to look at it and agreed that it needed to be ripped out and re-done. He agreed that he would do that. Pete spent the Fall of 2024 attempting to find a suitable contractor that could complete the job but was not successful. Additionally, there is damage that the Blackwood Group work crew caused to the front of our house - concrete spatter on front door, concrete spatter on the front trim (newly painted) around door, concrete spatter on the brick front of the house, and concrete spatter on a planter. Blackwood Group work crew also damaged our in-ground sprinkler system so that the zone near the front of the house doesn't work any longer. As of today, no work to fix the issues has been done. We had paid him $37600. He offered to refund $18650 and stated that he still wants to do the work and then when complete, we would pay him the remaining amount outlined in the contract. He did refund $18650. He informed us 2 weeks ago that Blackwood Group was for sale and he was in talks with a buyer. At that point, we told him that we want all of our money back. Pete has agreed to refund the balance back to us, but has yet to refund us. He still owes us ~$19000 not including the legal fees that we have incurred because of this situation. In summary, I DO NOT RECOMMEND."

"I wasn't planning on writing a review about our experience with PRC, but after finding more examples of poor workmanship on a project that was supposed be completed 10 months ago, I've changed my mind. This post is not motivated by malice, but we are very disappointed. PRC came highly recommend, and we knew we'd be paying a premium for a good company. We expected a lot more on a job that nearly totaled 40K. Our entire project was not terrible, and there were areas where PRC excelled. First the Good: PRC was organized and prompt every day that they came to work. They respected our home, and did their best to make sure the rest of the house remained clean. They stuck to the contract. They were always patient with us and answered our questions. Their design assistance was great, and we love the aesthetics that were chosen for hour kitchen project. They definitely listened and tried to address our concerns (but they fell short). The Bad: This is just my theory, but I feel as though our project was considered insignificant compared to more complicated work that I know PRC does. We are going to have to replace the new floor in our kitchen/dining room that is not 12 months old because PRC failed to install it properly. We will now be forced to spend another 3-4 K on the replacement. To be fair, PRC returned most of our money we paid them for the floor. I appreciate this greatly, but it is going to cost us money we didn't plan on spending on getting it right. The floor co. we are using now took one look at the floor and explained all the areas that were done incorrectly. They are going to use our floor as an example of poor installation to future clients. They will also photograph the new floor to present a before and after example. The plumbing under our sink came undone after maybe 2 months. This was repaired promptly, but I worry about its longevity. Switch plates and the new heat register were installed crooked. Again, this was fixed, but why not install it right the first time? The issue that is forcing me to write this review, the paint. I believe this was a 1200 item on our work order. They came multiple times in order to get it right. It still isn't. There are areas that are not covered, blotchy, and simply not painted at all. As I was cleaning a portion of the wall yesterday, I noticed that there are entire sections of wall that are not painted. It is just bare wall compound. We did not receive a refund for the paint, but I did not ask for one. My mistake. It should not take multiple visits to paint one room properly. However, this is another example of how I will be spending more time and money for something that I already paid for. There are more issues, but these are the most significant. Again, we are so disappointed. We wanted to work with PRC on future projects, but that is impossible now. We actually don't even want to get involved in any more home projects after this experience. I think PRC has the ability to deliver quality work, but for some reason they fell quite short with our home. We have currently tried to contact PRC about the additional problems we have found, and have been ignored. Proceed with caution!"