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"Because the yard was a spiderweb of buried gas, cable and telephone lines (condo), the new line had to be trenched in by hand (about 65 feet). Working around bunches of unmarked buried cables (thanks, Gopher One Call!) undoubtedly added to the cost. Digging a trench through the entire length of the yard made for one heck of a mess (no way around it in such close confines). I was amazed that, after the workers tidied up the site, we could hardly tell that anything had been done! The new service drop was properly installed in plastic conduit (unlike the shoddy, "cost saving" work done by the original contractor), and everything is working just fine. Capelles Electric treats customers right and focuses on quality. The company actually turns down new construction work from builders that want cut-rate electrical work. In fact, if my condo's contractor had "done the job right" from the get-go, the $3000 repair would never have been necessary. With 24 units in my condo-plex, which power drop is next in line to fail... ?"

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"I had some friends over late Friday evening and we were going to hit the hot tub.  Much to my dismay, removing the cover revealed a half-inch layer of ice instead of steamy, swirly goodness.  I did some basic checking: I looked in the panel and saw the breaker was tripped, tried to reset and it tripped again immediately.  So I went upstairs and removed the service disconnect from the hot tub, tried to flip the breaker again, and it still tripped immediately.  So I knew it was either a short in the wiring due to the extreme cold or a bad breaker.
I searched for an electrician and found ES&S, called Rob for emergency service and eventually got someone sent out.  It was late on Friday when this started, and it was later still by the time the electrician showed up.  The man on site was great, he was helpful, thorough, and friendly.  We got the breaker out of the panel and tested it, getting it to set successfully out of the panel.  When it stayed set after being wired back in, we knew it was the breaker going bad and moved to replace it.  He put in a regular 50 amp and we went up to make sure the tub started.
Of course, we had some frozen hoses by then, and the guy was good enough to lend me an extension cord and hang around for a  while as we put hairdryers and heaters under the hot tub to thaw things out and get it running again.  While we waited, he addressed some other minor issues around the house, and though he did leave before we got it working, my wife and I went to bed with a working hot tub at about 3 AM.
I talked to Rob a few days later and scheduled another trip to replace the standard breaker they had left with a GFI model. They had no GFI's when they came out originally so this was an additional visit.  I also asked to go over the charges. He discussed callout, time-and-a-half for late night, the cost of the breaker itself, and the trip to install the GFI, and gave me an overall total of $440.
 The electrician showed up on time to replace the breaker again, and five minutes later was on his way.  This was about a week after the original event, but I now had a working, properly safe, hot tub again.  Another week or so goes by and I finally get the bill for $520 - almost 20% over what I had been quoted.  

UPDATE: After my original review, Rob contacted me and after some discussion, we were able to reach a resolution. I have amended my review to reflect the additional services provided and the resolution on the billing.  We agreed to meet in the middle and based on some other estimates I received, the price is more fair than I initially believed.  I have to give Rob credit for reaching out after my original review posted, and I am glad we were able to reach a mutually acceptable resolution. We both had some challenges with this repair but based on how things ended up, I will use ES&S again as an electrical service provider."

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Somehow my laptop corrupted the operating system and would not even boot up. Alexander Technical Resources (Spencer) came to my house to try to repair my computer. We decided that my computer needed to go to their repair facility for some serious work. They were able to save all my data, ran thorough diagnostics and repaired my computer. It was such a relief that I did not loose and data.

This is the second time I have used them. The first was to set up this very laptop and transfer all the data from my old PC.

I would recommend Alexander Technical Resources and will use them for any other computer repairs.

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"We called up Kuntz electric and one of the staff called that same day and came out the next day to do the repair. He had all the tools and made the repair very quickly. He then clean up immediately leaving no trace of his work in the hallway. I wish he had done a neater job taping the hole on the shower side but we are going to cover that tile and the hole with a walk in shower soon. The bill was very reasonable."

"when tech showed up the dryer seemed to be working and heating however it did not when I called, seemed the heating element was cracked creating and off and on working condition. I went ahead to repair the problem by purchasing a new heating element. I was surprised however that the tech expected me to pay in full before he ordered the part and repaired the problem, but I did using my credit card knowing if there was a issue the credit card co. would have my back, The part was order and Alex fixed it as soon as it came in and was great"

"Good thorough inspection. He noted many things we didn't see. The inspection results were in our case good but if they had been critical items we could have used the resjlts to renegotiate with the seller. The inspection gives us a plan for the future. Items not repaired by the seller we can do over time."

"Punctual service, excellent work. Mr. Electric always exceeds expectations.
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"Great customer service their sales person came out within 2 days of calling for an estimate. He was very helpful throughout the entire process. We set up a date that was only a few short weeks after we called. A large group of workers showed up were polite and were done with our new roof in half of a day.Nails and materials were cleaned up great! I was worried about the kids stepping on a nail but only found maybe a few in the landscaping. Called a year later about info on warranty we purchased and again customer service was outstanding. We have recommended Bob's to many friends and family who have also had a great experience!
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"We first hired Trevor to replace some rotting boards on our house and paint the exterior of our house. As he was working, he noticed many more areas of rotting boards than we were originally aware of. He went over all of our options and helped guide us with his professional knowlege without swaying us with his personal tastes. He was very flexible with us and the timing of the project since it took us a while to make a final decision. The option we decided to go with was to have all of the original siding removed and replaced with new LP Smart Side wood composite siding. It's a good thing we went with that option because once the siding was off we found some water damage in the back of the house that Trevor needed to repair for us. He was very informative and helpful in this process, letting us know that it would be a good idea to have a gutter person look at this area to prevent any future damage as the gutters were installed improperly. We also realized that we needed to add new window flashing, also due to improper previous installation, and house wrap, which we asked him to do. Once the new siding was installed, Trevor painted the entire exterior of our house. He paid close attention to detail and was very thourough. He even made a great suggestion of a faux wood paint for our front door and garage door. We are very pleased with the new look of our home. It's like a whole new house! Trevor was always prompt and cleaned up any mess that was made. I never noticed any stray nails or paint. He needed to trim a tree to get to the house to paint and he even cleaned up the brush! He also helped us install new exterior light fixtures and door knobs/locks. I feel like he went out of his way to make our house look great! I would definitely use Hamlen Home Improvement for future jobs. In fact we will be having Trevor replace our roof this summer.
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