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"Great job fixing broken drain pipe"

"Office was very responsive. On the day of the appointment the plumber checked to see if he could come early... which was great! He determined what what kind of valves were needed and quickly purchased parts. He completed the work efficiently and was very helpful. Great results. Would hire again."

"Great job! Henry was amazing!He was on time and did a thorough job!"

"It was a long process but at the end everything worked fine and the lines were cleared after having problems for a very long time"

"They did a great job. Would hire again."

"If I could summarize my experience with Chriswell Home Improvements in three words, it would be “pride in workmanship.” Let me start by saying this is not my first experience with a remodeling contractor but it is by far my best. My last foray into this type of project was a kitchen remodel in 2015. I will not detract from this positive review to talk about that experience other than saying I wish I had used Chriswell rather than “the Kmart of Kitchen renovations.” You can always look up that review on Yelp. While I have some experience with construction (on the kitchen project I handled the demolition, the rough construction and electrical with the help of a contractor friend), I was not about to tackle my bathroom renovation. Our bathroom renovation was by no means a standard project. We were combining a half bath with a full bath to create a single bathroom. The half bath was original to the house (1954) while the full bath that shared a wall with the half bath, was built, by the prior owners as part of a remodel in the 1970s. Let’s just say the full bath had its quirks, beginning with the 21” wide entry door located right behind the kitchen table. No guest ever wanted to use it, instead going around the corner to the half bath that backed up to it. When we decided to remodel, I had serious reservations about using another generic remodeling company found at a home show rather than a general contractor who would bring in subcontractors where needed. We ended up talking to Chriswell at a home show to get an idea of what we would be facing and due to the uncertainty of the times/economy, we decided to lock in with them. I will say now that it was one of the best decisions we could have made. It started with meeting Eric, the superintendent who walked through the project with me but continued through the entire crew beginning with Gil, the foreman and Derek, the point person and main guy on the job along with Gil. Now that the description of the project is finished, let me get back to my first statement about Chriswell’s employees, that is “pride in workmanship. I’ll start with Derek. He handled most of the demolition and with Gil, the installation of the new sheetrock, moving the heater duct, installing the vent fan and the patching of the paneling on the dining room side. Several times, beginning with Derek’s insistence that he had to complete the taping and texturing of the new sheetrock because he was concerned that the switch in the middle of the job would be evident in the difference in technique. A better example, however, was after the new recessed lights were installed by Daniel, the electrician. I had noticed that they were connected to the wrong switch (hooked in with the vanity lights instead of the ceiling fan light). Before I could even say anything, when Derek came in the next morning, he had removed a section of the ceiling to rewire the lights because it did not seem right to him. When it came to the paneling, both Gil and Derek said that they did not like the options to patch the door opening. There was no way to match the 1970s (as it turned out made in Japan) paneling. They said it just would not look right and they would prefer to replace the entire wall. We discussed it and decided to match the bead board that is on the kitchen side of the dining room. These are just two examples of many. I’ll continue with Gil. As he was finishing the bead board, he did not like how the last piece would look because he would have to patch two pieces together. Instead, he bought a second sheet so I would not have a horizontal seam in the center of the piece even though it was in the corner and only about two feet wide. When they installed my vanity and sink, the stopper provided with the faucet would not work so Gil purchased one that worked but it was a push button style, making the pull bar on faucet non-functional. Isaiah, the plumber added a nut to the underside of the pull stop so it could not be accidentally pulled out. Again, because it would not have looked right if that piece was removed. As long as I’m talking about Isaiah, I wanted to mention that his first day on the job, he noticed I had paint brushes drying by my utility sink in the garage. He made a point of telling my wife that I should not wash my brushes in the sink because he has seen costly plumbing repairs because paint settled in pipes. He did not have to do that. The other two workers who stood out with their commitment to their jobs were Matt, the tile installer and Luis, the drywall/texture finisher. I’ll start with Matt. When I was looking at the shower and complimenting him on the tile, he said, “when I finish the job, I don’t want anyone to have to come back to fix something.” That stood out to me. Luis came in to finish the texturing towards the end of the job. He did not have time to finish the Friday he was brought in so he asked if he could come in on Saturday to finish. It once again reflected the whole company’s commitment to finish the job without cutting corners. I will end this review with my experience on the final walkthrough and the follow-up work. Eric came over for the final. I pointed out that I was not satisfied with the height of the light fixture and the location of the mirror. They were a little low and off-center. I said if there was an issue with moving the fixture, I could live with it, but I wanted the mirror raised and centered on the sink instead of the fixture. Eric’s response was that I should not have to settle for anything. I should be pleased with it and if I’m not, they will fix it. He had Gil and Matt out two days later to take care of both the mirror and the light. Not only did they fix the bathroom, but it was garbage day and after they left, I went to move my garbage cans back to the side of the house only to find that they had taken care of them for me. This small act, combined with their pride in workmanship shows the quality of people that represent Chriswell Home Improvement Company in the field."

"Matt, the owner of Platinum Plumbing, was the first to respond to my request for a plumber, the most knowledgeable and reasonably priced. The job was a challenge because I live in a small two story townhome where the tank water heater was located on the first floor in a kitchen closet that I want to convert into a food pantry. I wanted the tankless water heater to go on the other side of the closet wall by my washer and dryer. Two additional plumbing companies looked at the project. One gave me an extremely high estimate which included work that wasn't necessary and the other said it couldn't be done because of venting problems through the second story. Matt was the only person who knew how to assess the job without the need for extraneous costs and knowledgeable enough to solve the venting issues. He knew exactly what tankless water heater brand would best fit my needs and used quality materials to do the job. Matt was prompt, courteous and extremely professional. He worked diligently until the job was done - which was faster than expected - and cleaned all the areas he worked in. Matt takes great pride in his workmanship which is a rare quality these days. I thank Matt for a job well done and highly recommend Platinum Plumbing."

"James is a conscientious, observant, and reliable builder. I rely on and refer James regularly for his thoughtful and candid opinions, and input. I know my clients will receive the highest quality of service."

"Scheduling was a nightmare. No communication between the front office and their service technicians. They screwed up the scheduling on their end, so I had to take another day off. Also, when they finally did show up, they were rude. Usually, people with a language barrier are polite people, but these people treated me snootily. I can look past that but they left a mess everywhere. Rubber gloves, screws and paper were left in their work station when they left. When I went up into the attic to check the furnace connection, I found more trash and work debris. But what's worse, is they didn't move my insulation back after they were done working in the attic. Finally, when I cut them a check on the agreed contact, they told me it was the correct amount. Only later, their HR was calling me for more money. They really have been a terrible experience."

"Where to begin? Every phase of my project was excellent! I guess I can start at the beginning but leaving the best for last: First, Alex came by to measure the counter top area in the kitchen. High tech stuff and the quartz top fit perfectly when installed! They installed my sink, faucet, disposal, and dishwasher. Then, Vlad painted the entire inside of the house with 7 colors used throughout the house! Perfect trim work! Next, Merab and Vlad put up the oak window trim and did perfect sealing work around the wall and trim. The downstairs bathroom needed ceiling work done and Vlad more than met the challenge. Merab and Vlad cut the interior and exterior oak doors, stained them, and were put up in the new door frames. A hall fan was adjusted to the correct spacing. Special cuts of wood were made and stained throughout the house. The upstairs bathroom was done so beautifully with new mirror, toilet, shower doors and floor tile. Vlad did most of the work of this project and you would be lucky to have him working on your house project. Viktar the foreman is the one who brought all of these wonderful craft persons together to create the magic. Anastasiya is the project manager from heaven. Her attention to detail is extraordinary and was vital to the success of this project. Finally, none of this would have happened if it wasn’t for Rob Rathbun, the Senior Design Consultant of America’s Dream Home Works. It was because of him that this project happened at all. He listened carefully to what I wanted to do room by room. Then he would tell me what would and what wouldn’t work within the budget or structurally. Rob is a godsend! He is the perfect first representative to meet from this wonderful, professional, company. Top notch artists of their crafts, and the paper side of the company is right there with them. I cannot say enough about all the people at ADHW. Alex, Vlad, Merab, Viktar, Anastasiya, and of course, Rob! You won’t be disappointed! I am a very tough customer to please and they’ve earned a 10 out of 5 rating! I wish I could write more to tell all what a pleasure it was to work with America’s Dream Home Works! Thank you so much! Make sure you ask for Rob to be completely satisfied with the first representative you meet of this wonderful company!"