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"I had a service appointment on Feb. 28, 2019, for two problems: limited hot water in one shower and cloudy water coming from the kitchen faucet most of the time (also impacting the dishwasher--ie, I can't use the faucet or dishwasher for safe and sanitary cooking or cleaning). The technician fixed the shower, but said he could not identify the problem with the water (which was not cloudy at the time of the appointment) without first taking a water sample and having it run. He opined that it was a water quality issue and needed to be filtered--confirming that it is not safe to use the kitchen faucet or dishwasher (same pipe) until it was fixed. It is April 15 and I have been unable to get an answer from anyone or have anyone come back out to fix the problem. I have emailed and called, and nothing. No explanation of the test results, no follow-up. Highly disappointed. Now I will have to start over with a new company, two months later, so that I can soon start using the water in my kitchen for cooking and cleaning. For someone who cooks often, this has been a nightmare, and it is ruining everything that goes through the dishwasher with the film and residue left behind. I do not recommend this company. Regarding the shower, he was called for an evaluation and estimate, and began fixing the issue without authorization. The cost seemed very high for the repair work, and my landlord wanted to get a few estimates before proceedings with repairs. The technician didn't provide that option. I was ultimately happy to have the shower fixed, but overall not good service."

"Great for snow removal— very reliable, friendly, and efficient."

"Great price and fantastic communication throughout the process. The new carpet looks great."

"The OK: Towel bar had pulled out of the wall, that was reset and seems to be holding. Bedroom door that wasn't closing well was planed down at the top, I'm not really sure why I paid for that particular solution in retrospect, but was kind of buying into a grab bag, but fine. Kitchen counter caulked where it met the wall, again, not hard work, but fine. The Wasted Money: My front and back door sweeps seemed to have gaps you could see through to the outside and were coming apart. Since it's a pain to get under doors, I was good to pay a little extra for someone else to take that on. Replacement front sweep is already split again almost immediately. New back door sweep is still intact, but I guess as a "solution" the sill was raised and now there's a new gap there that the rain came through a few days ago. Also, under a section on my invoice somewhat brazenly labeled "custom carpentry" considering the end product, an estimate was given for replacing some of a wood rotted door frame as needed (even including "Reinstall brick molding as needed"). A lower piece of the frame was replaced with some solid wood, but it was seriously just cut out and hunk of wood thrown in. You can't miss it even at a glance, so we're at the barest definition of carpentry on that. But then on the top of the door, the wood was just dug out and replaced with layer after layer of putty. That's fine for a small job, but there was too much replacement needed here to not be replaced with actual wood. And the quote mentioning installing new wood and possibly brick molding was much more indicative of the work needed. The work performed still very much flexes at the touch and has started to visibly come apart again as any person would expect. And of course the shabby paint job done over it still leaves the "repair" very obvious as no effort was expended (or more likely wasn't in the capabilities of the "carpenter") to blend it with the frame. So a job that I very much paid to not be done, and that took a whole handful of visits even to be not completed. Also followed up with a plumbers referral from them and that worker also came up short as should be expected. Definitely would not transact with this company again."