Get matched with top upholstery and furniture cleaners in Aroma Park, IL

"He was honest about the work requirement"

"Great job and very friendly. Would recommend Roger to family and friends."

"within minutes, I received a call from the very friendly and professional Michelle. Calling me all the way from California! Michelle explained the services she could and could not offer in terms of my needed furniture repair. And while she cannot help me specifically with my furniture issue, she offered a very generous solution: she is going to send me leather dye for the scratched ottoman and talk me through the repair, should I need help! Michelle also explained that she deals with customers all over the country, in need of leather and purse and clothing repair, cleaning, and restoration. Based on my extremely positive experience with Michelle, I will be sure to call her in the future when I need help with fur, leather or suede goods!!!"

"He was very attentive to detail. He went above and beyond in moving things, making sure to get all the spots cleaned. He emphasized caution on the wet carpet, which I really appreciated."

"We are very pleased with the results. Robert was very knowledgeable of how to clean based on kind stain and material of rug and carpet. Everything was done to ensure that we were pleased with the results. Very professional, courteous, and friendly staff."

"Eckert's Cleaners did an excellent job on my carpets and upholstery. I even had them do my car carpets and a detail. Awesome to work with. Highly recommend."

"Have been having them do work for us for the past 3 years and this new group of employees has been wonderful."

"I've used them before and will use them again."

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"I was refereed to this company through my home owners insurance.  I paid him on the 7th with a 2500.00 check as a deposit.  on the 13th after he had repeatedly been over he kept on "forgetting" to bring the contract. I drew one up on my legal pad and had him sign it so I do have an agreement.  In the contract was removal and haul away of debris and old shower stall, mold treatment, application of Dry Lock on walls, Instillation of new larger sump pump and tank, and instillation of new drain around the edge of the basement all to be completed on or before July 15, 2011.

The mold treatment and application of dry lock went well.  Now every time the new sump pump kicks on water shoots out of the bathroom sink upstairs.  When the workers started to install the new drain in the basement floor they could not saw through the concrete.  They even tried to use a jack hammer in one corner.  Now there is worse leakage where they were able to score the floor and the corner where they jack hammered has a constant puddle. 

He informed us that they could not install the drain in the basement and could not fix the issue with the sump pump.  The job was "completed" on the 19th. I asked for Mr. Fowler to pay to have a plumber install a working drain and fix the sump pump.  He told me he could not but he could refund me $300.00 of what I had already paid. 

The only reason that we were going to have the drain installed was because he told us the mold would just keep on comping back, and that he would be able to do the total job.  The job is not completed, there is debris in the front yard, and the cleanup in the basement was incomplete.

I feel that because we are elderly we have been taken advantage of and we do not want others to go through the same experience.  I feel frustrated with myself for not thoroughly researching this company before the work was started.

He did just recently come by my home and refunded $1000 of the $2500 that I paid him initially.  I appreciate the attempt on his part to make a settlement for the work."