
Serving Ashaway, RI and surrounding areas
In business since 1975
Free estimates
Warranties offered
"The main house roof replacement went very well. However, our porch was a major problem. When we sat down to discuss the job, the manager was informed about porch roof pitch, and if we'd need special considerations of possibly using membrane roofing vs shingles, etc. We were told the pitch was sufficient for traditional shingles. The day of the job, when workers had the entire roof removed, the foreman called the manager and said we'd need a membrane roof. The membrane roof was installed, and the porch ceiling leaked worse than it did with the old roof. I was upset because the problem areas were clearly pointed out to the manager during walk through before work began. After 2 rainstorms and many new leaks, the manager visited the worksite and tried to convince us it was faulty siding, and the wind was blowing rain threw a vent at a 90 degree angle, creating water pooling four feet in from the exterior wall. After repeated phone calls to the company, a carpenter who worked for the roofer was dispatched, and he preformed leak tests by using a garden hose to soak the roof area. After no leaking was found, I showed him exactly where I thought the problem was coming from-guess what? He removed the roof shingles beneath the area I had pointed out to the manager before re-roofing work began. The problem was behind a soffit that met at a corner of our roof valley. The carpenter found that the actual wall that met the roof deck was further in than the flashing/shingles were laid. He corrected the wall problem, replaced the fascia board, re-layed the shingle and so far, the leaking has stopped. We were finally able to have the porch ceiling and walls redone. Thankfully, this contractor stood by his work, and eventually solved the problem. I wouldn't hire again mainly because the initial explanation didn't make sense to me. He insisted we had a siding problem, not a roofing problem. As far as I'm concerned, someone who's specialty is roofing, should spot potential problem areas and make a homeowner aware of it, especially when the home owner points it out to you before beginning work. How can you guarantee the new roof if it fails to prevent weather from entering the home because it doesn't correctly work in tandem with the house walls, corners, roof deck or siding?"













