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"Initially, things went great. They were responsive on the phone and had all the paperwork my building required to start the work. There was some initial discrepancy in the scope of work but I take some of the responsibility for that since I wasn't double checking the exact wording on their estimate which was different from what we discussed in person and over the phone. Also, I never saw the main contractor I initially spoke at my job site. He should've been there to monitor the work and check in with me to see if the work was looking close to what I asked for. I told them from the start what I wanted and even showed them pictures of exactly what I was going for, the results were far different. They seemed to cut corners and take no pride in the work they completed. The bathroom work they did was so bad I now have to completely redo it. There are huge gouges in the floor. Throughout the apartment, the stain essentially looks like a bad uneven paint job. They even got it all over the baseboards. They clearly did not polish the floors enough because its rough everywhere. I paid over $10k for floors that look ugly and now there is nothing to do but cover them up with area rugs. Also, some of my personal supplies were missing but they did compensate me for it. UPDATE: After discussing my dissatisfaction with the results, NYC Stone care did try and figure out a way to make up for it and I appreciate their handling of the matter."

"Provides excellent service. Their team is professional, efficient, and delivers high-quality work on time and within budget. Communication is great, and they handle everything smoothly. Highly recommend!"

"Perfect. No other words needed. On time. Polite. Professional. Worked like dogs all day. Knew exactly what they were getting themselves and how to get it done. I will definitely hire them again for my next project."

"Amazing experience!!! The entire crew was pinnacle of professionalism. The workers were knowledgeable, skilled and punctual. At every step of our remodel, Elite helped with design decisions, material choices and fixtures. The work was performed on time, very cleanly and within budget. Highly recommend Elite and will definitely hire them again for future projects."

"Good attention to detail and staying within budget. Went above and beyond when having to pack and move items left in the cabinets. Communication was good, but job took longer than anticipated and planned. Hard worker and honest businessman."

"The job was done quickly and efficiently! A lot of attention to detail and it came out looking just as I'd imagined. As always, this crew does a fantastic job and keeps everything tidy :)"

"I’m so pleased with the remodel of my powder room! Proper Contracting did an outstanding job from start to finish. They were timely, kept the workspace spotless, and kept me informed every step of the way so I could make important decisions about fixtures and placement. They were courteous, professional, and a pleasure to work with. Their pricing was fair, and they seamlessly incorporated the materials and fixtures I had purchased separately. I couldn’t be happier with the results and highly recommend Proper Contracting!"

"Mario and his team are fantastic. Professional, communicative, skilled, honest. I couldn’t recommend City Line more highly."

"After the toilet was changed on 9/1/23. The plumber refused to caulk the gap at the base of the new toilet. Gaudioso didn’t respond to my request to fix it. That left a gap and roaches were roaming out from that gap into my apartment for 11 days until I hired a handyman to caulk it. It costed me extra money and emotional distress"

"Dave, Tony, and Sergio’s team were great. We did remodeling of kitchen, bathroom, and living room (involving lighting, kitchen tiles, some floor work, replacement of doors, kitchen cabinets, bathroom cabinets, painting walls) and they were professional, and reliable. Despite of many challenges that are common in NYC remodeling projects, they went above and beyond to accommodate our requests and timeline. They were transparent and were always willing to hear client’s needs and worked hard to ensure high quality jobs."