Get matched with top deck or porch repairers in Atco, NJ

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Gregg did a terrific job repairing railing and boards on our old deck, He and Chris worked non-stop on the blazing 90 degree days we had. He is always willing to go the extra bit and pointed out some things we were not aware of.Very Honest, Knowledgeable, Organized, Neat and Helpful. Highly Recommend. Would do 10 stars if I could."

"The pro you referred to me, Robert, was excellent on so many levels. He got 2 heavy sliding closet doors back into working order, put new door knobs into 2 of my homes entry doors, fixed my problematic kitchen sink, and installed a new spigot system and pipes for my bathroom sink. All his work was of high calibre. Robert himself was fully professional, patient, and polite. I also found his prices to be more than fair. I fully plan to have him back for other projects this spring (power washing my house and staining my deck)."

"Tom did more than just drywall for us, we used him for numerous home repairs. I cannot express it enough how honest and friendly Tom is. The level of comfort instantly really made hiring him stress free. He was always on time, he kept in touch about projects, and even followed up after a few days to make sure we were still happy with everything. That's above and beyond in my book. I would easily recommend Tom over any other handyman I have ever used. My family will only be using him in the future. It's wonderful to find someone so honest and reliable. Excellent work. We couldn't be happier Molly and Joe"

"Very happy with my backyard"

"The guys did a great job! Had the concrete patio/steps installed within a week. Great communication and went above and beyond. Highly recommend!"

"quality of work was excellent- had some truck problemsso ther were some delays.
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"I can only say great things about JA Drywall. We had quite a complicated chimney repair. From the beginning of the process, this company stood out from all the others. Most companies did not return my calls. One did respond but never showed up to start work. The JA Drywall owner came to our initial appointment on time, evaluated the job and gave us a reasonable and fair estimate. The work crew then came on time and worked really hard for two days to repair the chimney. At each stage they kept us informed of progress. They did a wonderful job, kept the site clean and tidied up once job completed. On top of their excellent work, they are a team of friendly and courteous workers, who also took care of a few other things that needed attention. I would recommend this company to all who are looking for quality work by a friendly team at a reasonable price."

"Pat and his team were, by and large, fantastic. They executed on all aspects of the original quote flawlessly. The ribbon pointing around the stonework, especially in the front part of the house, turned out very nice. We're extremely happy with how the masonry looks. It went so smoothly, we added additional work onto the quote to seal the concrete and touch up paint along the exterior of the house. The painting wasn't as neat or clean as it could have been - it's probably a little step above what I could have done. Mostly importantly, when we encountered a couple of problems along the way, they were responsive and went above and beyond to sort it out. I think they approached the whole project very well, and even worked with us on the price for the add-ons. All-in-all, super solid work from a super solid contractor. Highly recommended."

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I really hate having to give reviews like this.

 

In the early spring, I began contacting companies to get estimates for staining my deck. It was in kind of rough shape as a few years ago some well-meaning “helpers” had varnished the deck instead of staining it.  I had to wait a couple of years to let most of the varnish peel off and I was finally ready to get the job done.

Everett came out as scheduled and did a thorough investigation of the second story deck. He determined that a few balusters, boards and railings would need to be replaced (they had warped, so this wasn’t a surprise).  He told me that he would first need to power wash the deck with an environmentally friendly solution to remove the remaining varnish. After that, some areas were probably going to need sanding, and then after letting the deck dry out for a few days, he would stain all surfaces of the deck with two coats of semi-solid stain. He provided a written estimate, which I appreciated since a few others just gave me verbal pricing. He showed me his large portfolio of past work and I could see he knew what he was doing. Out of all the estimates I received, his was about 50% higher than where all the others came in, but I felt it was worth the additional money to get someone who specialized in deck restoration and had a great rating on Angie’s List.

 

At first everything went really well. We had scheduled the work to begin the first week of May. Of course the weather didn’t cooperate (which I completely understand) and so the work got delayed a bit. Still, his guys came out as they could and when they did the power wash and replaced the boards, the deck already looked fantastic.  At the beginning of June, there was a break in the weather and they were finally able to come out and stain the deck.  The guys showed up around 1 p.m. and started doing some sanding (I couldn’t see where as I work from home and my office is in the lower level of the house and they were working upstairs).  However, shortly after the rest of their crew showed up, I noticed that they stopped sanding. They worked quickly (there were four of them) and by 5 p.m. they were wrapping things up and cleaning their brushes. I went outside to check on the work and noticed that there was a section on the side of the deck that hadn’t been stained. Neither had the underside of the deck (which is fully viewable because it covers my downstairs porch).  I pointed this out and they put some stain on the small part they had missed. They told me they don’t stain the underside because the wood needs to breathe (okay, except they stained all sides of the posts?).  I wasn’t able to go upstairs to view the deck since it was still wet (as were the stairs), but everything looked pretty good to me, so I paid them and they left.

 

The next couple of days the weather turned and I didn’t really have a chance to get outside and look at the work. On Saturday the sun was out again and I went to admire my newly refreshed deck. Surprisingly, I noticed blotches on the stairs and the stain on them looked quite light for it to be two coats of semi-solid stain (which shouldn’t show wood grain). The platform of the deck also looked like only one coat was laid down.  Then I noticed that the posts, while looking darker, had some splotches which appeared to be unremoved varnish. While I was outside, my neighbor came over to admire the work and oddly she said, “Are they coming back to do a second coat?” I told her that I assumed they had done it since everything was settled with them. She said she had been watching from across the street all afternoon and she only saw them go over the upper surfaces one time.  At this point, I pulled out my written estimate to make sure I was promised two coats and I was.  While I can’t verify the truth in her observations, she is retired and so spends a lot of time sitting outside surveying the neighborhood and she would have had no reason to pose that question to me if it weren’t true.

 

I called the office on Monday morning and spoke with the office manager to share my concerns. She told me that Everett was out but would be back shortly and either she or he would call me back. I heard nothing the rest of that day. Realizing they were busy (I’m sure since all the rain in May must have set them back), I waited and called again on Thursday. This time I got their voicemail message and so I left one asking that someone call me back. It’s now Tuesday of the following week and I’ve heard nothing back from them.

After having such high expectations of the quality of their work from their portfolio and their reviews, I am extremely disappointed that now that they’ve been paid for the job, they really don’t care if I’m happy or not. I’m not an overly picky person, but I do like to get what I paid for, particularly when I paid a premium for quality work.  I really would have appreciated the courtesy of a call back and for Everett to come out and look at the areas of concern I have as he was not there when the work was completed.  This is the reason why I’ve given the ratings I have (they reflect the end of the job vs. the beginning). I would not use them again in the future or refer them to friends/family if this is how they treat a customer who has concerns.  The beginning of my experience with them was great, but after they were paid, I seem to have become an afterthought, so I assume my future business isn’t important to them. It’s not like I can’t live with the deck as it is – it does look much better than before the work began – but I cannot recommend them without adding this caveat emptor – don’t pay them for the finished work until you’ve had a chance to check it after it has dried. Stupidly, I trusted that they would stand behind their work, but I was obviously mistaken.

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