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"Have not seen or heard anything from them in 7 months called to discuss matters with them and owner was supposed to call back and still haven’t heard from them at all"

"The owner of the company appeared too busy to take care of problems. But in a small city you don't have too many choices."

"Tabb Pest Control is the only company I will use for my home pest control. I have used them for pretreatment of my home-site, installation of vapor barriers, whole yard treatments, and home pest control. They have the best price and service in the area. The applicators are extremely professional and trustworthy."

"AWFUL! They charge you for services that they don't render. If you call and complain they send someone out to not do anything and just check off that they did something. I had them for 3 months, full service paying $115 a month. I had water bugs, mosquitoes and everything the entire time was paying them with no improvement. I had to call three times before a technician came out and she verified that none of the order slips left had actually been done because there were ZERO stations left in the attic, yard, or crawl space like had been indicated and I PAID FOR. Then refused to take payment on a visit on sight, then sent someone to pull my stations that had just been put in due to nonpayment. I tried to resolve with them directly as I refused to pay for services not rendered. They still sent me to collections with a Glenn Hamiliton who called and harassed me calling me a child because I would not release my information to him because he wouldn't tell me who or why he was calling. Danielle in the Hornes office then told me "Debt collectors don't have to be nice" after I again was explaining my situation. She proceeded to laugh and disconnect. The entire organization is a scam with zero customer service or quality insurance. Don't waste your money or time with this company."

"My experience with Pest Ban and their family of companies has been one of the worst vendor experiences i've ever had. In November of 2023 we hired PestBan to get rid of roof rats that had infested our house from overhanding trees. Throughout the course of the service, which cost several thousand dollars, i encountered: 1. Perhaps the biggest issue is that we still have rats! Four months later and the rats have effectively beaten and outsmarted the company whose sole job is to get rid of them! 2.Overpromise and under delivery -- the technician providing the quote assured me that they would not stop until the job was done and the rats were gone. They would work top to bottom and inside / out to get the job done. Boy did this not happen! 3. Maybe the worst communication i've ever seen -- following each appointment i asked for a follow up appointment and tried to set dates to get exclusions and cleaning / deodorization done. This never happened! Not once! Every time i had to call them myself to schedule the next service or i would never hear back. Each time i complained and the issue never got fixed. 4. Not our job -- I was told multiple after pointing out new entry / exit points for the rats that Pest Ban doesn't handle that and that i'd have to find a different vendor. This wouldn't be such a big deal if the technician didn't promise comprehensive service. 5. Low quality work -- You would think that Pest Ban would be good at their only job -- finding and closing off the rat entry points. But boy was that not the case. After each visit i went around and found places that they missed and had to call them back out and point out the gap. Even their own technicians made repeated comments such as, "i'm not sure how they missed that. It's really obvious". This went on for at least 4 visits in a row. So, in summary, find a better vendor! Pest Ban will charge you a lot and leave you with a lighter wallet, a list of complaints, and a house full of rodents."