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"Hired them to have leak coming from upstairs bathroom diagnosed and addressed. Caulking was done and we were told that it should fix the problem. Leak persisted and they returned to look at it again. After promising to return for third time, they didn?t show after we took off from work to accommodate THEIR schedule. When I called them again to ask when they were coming back, they wanted more money to return and said the leak was coming from a different place. Unreal. DO NOT HIRE. They don?t stand behind their work and will do nothing until they fleece you again with no guarantee. I realize that this was not a large project or an easy one to diagnose but I found their attitude toward me as a customer really terrible. I think they could have at least tried to go the extra yard and attempt to correct the problem before asking me for more money. We followed all their instructions in good faith that they would be there to fix the issue and the effort wasn?t reciprocated. "

"I highly recommend Danny for any dryer and washer servicing needs. His work was outstanding—he was thorough, efficient, and professional. He took the time to inspect both appliances carefully, cleaning and addressing all necessary parts, ensuring they were functioning at their best. I’m very impressed with his expertise and the quality of his service. My dryer and washer are working like new again!"

"Completed beyond on expectations. Total Transformation. One comment by our neighbors - You have raised the bar for the community."

"Process was easy and professional was knowledgeable and very nice. Would definitely hire again."

"JBL Home Improvements is a great company to work with. Dave and Jill are friendly, helpful, reliable and punctual! When they stay they will start, the do. They are there early each day and keep things as tidy as possible. For our recent job they finished just 1 day past the expected time-frame. Considering the many stories you probably have heard - the timing was spot on! They have great resources and talented workers who did an excellent job installing new floors and a new set of stairs, as well as new doors, sheet rock and molding! Highly recommend using JBL Home Improvements!"

"Excellent. Workers were neat respectful and I was very happy with the results I will be using the company again for any work needed in my home."

"Master remodelers did a fantastic job without any complications. Joe and the team were very professional and efficient. My kitchen looks beautiful. Highly Recommend!"

"The initial meeting with John was promising. He was straightforward, easy to talk to, and quickly provided a quote without being pushy. I appreciated that he offered light recommendations without trying to upsell us. After that first meeting, I felt comfortable moving forward. I had John come out one more time so my boyfriend could meet him, ask a few more questions, and finalize the siding and color choices. The next morning, John texted early, saying he’d be by within the hour to pick up the $10,000 deposit. We were told materials would be ordered right away and the project would begin by the end of the month. However, as that date approached, we hadn’t heard anything. When we reached out, we were told it would be delayed by another week — and then again, another week. We were okay with some delays, but the complete lack of communication was extremely frustrating, especially since we needed to coordinate our work schedules. We were also told the work wouldn’t involve anything on the inside, but that turned out not to be true — which was a big issue since we have two pets. During the project, our flower beds and garden were completely destroyed. While some wear and tear is expected, there was no reason for a large boxwood bush to be crushed with a cinder block when there was clearly space to work around it. Several things were damaged, including blinds, window sills, a shelf, and part of the entrance flooring. While I understand that accidents happen during construction, what bothered us most was the lack of accountability. None of these issues were addressed until we specifically called them back out to deal with them. John never showed up for a single walkthrough, and to our surprise, the entire job was done by a different company altogether — not his own crew. That was something we hadn't anticipated, and unfortunately, we didn’t think to confirm it beforehand again our fault. The windows installed were low quality and very off-brand compared to what we expected. We had also discussed having decorative grills/grid lines in the windows, which were completely left out. In the end, while everything listed in the contract was technically delivered, the overall experience left a lot to be desired. The workmanship felt sloppy, communication was almost nonexistent, and the lack of oversight from the owner was disappointing. We definitely feel we overpaid for what we received. It’s partly on us for not being more proactive during the process, but someone who takes pride in their business would have at least done one final inspection or walkthrough."

"These guys are great. New bathroom. Came out perfect no issues. I'd highly recommend for any work being done."

"Lou renovated my kitchen last year and I was completely satisfied. I called him back this summer to gut and remodel my bathroom. He was extremely considerate, and he treated my house as if it were his own. My house is small, and I only have one bathroom. The project took nine days. I was anticipating that there would be a big mess and a huge inconvenience. But even the demo was done very neatly and efficiently. Lou even took the time to re-connect the toilet each night so that I wouldn't be left without. Lou did an amazing job, and it was a pleasure working with him. Once again, I am pleased to recommend Lou for your kitchen or bath project."