Get matched with top metal roofing repair pros in Bainbridge Island, WA

"Our five-year-old roof developed a major leak (gallons of water pouring into the garage), so we contacted Ibex. At the initial inspection, Kettner gave us a reasonable quote, which included installing new flashing and metal vents. Kettner completed the repairs, and the following day December's usual rain and east wind returned in force -- but no leak! We highly recommend Ibex Roofing. They answered all our questions, worked with our schedule, and followed up both during the process and after repairs were finished, to be sure that the job was completed to our satisfaction."

"Added 1000 sq feet addition to our house. Total roof area came out to 16 squares (1600 square feet). The owner Randy was just a gem of a guy. Respectful, polite, cared about his employee and completed the job with heavy concrete tiles in a timely manner. Excellent rates. Highly recommend this company and the owner has over 30 years roofing experience."

"The crew did a fabulous job."

"The crew was very efficient and did a great job "

"Excellent experience, excellent roofing product. Highly recommend."

"Had a rep come to assess whether we might need windows replaced based on age (35 yrs). Rep was not informative. Did a very cursory look at windows, said we had "stuff" growing on the top of window frame and was likely in the wall as well. No way he could see the top of the window without a ladder. I looked this morning from a ladder, and the tops are perfectly clean except for a bit of dust. Obviously a scare tactic sales pitch to unknowing folks. I also asked about the R-value of their replacement windows and he had no idea. In fact there is not even any info on R-value on their website. Very clear to me that there was not going to be any useful examination of the condition of the existing windows and rationale for their replacement. I would be unlikely to use this company based on my one-time experience."

"Guardian advertises a "Gentle Wash" roof cleaning/moss removal process. Nothing could be further from the truth. In reality, they use an industrial strength air compressor and hire inexperienced, poorly trained, incompetent non-English speaking employees to perform this work. The result: While under a three (3) year contract, Guardian has destroyed my GAF 50 year guaranteed roof by shredding and removing the protective granules down to the asphalt itself. The damage is so extensive and widespread, it cannot be repaired. My roof needs to be entirely replaced at a cost of ~ $35K to $40K for a like kind of material. Guardian has attempted to mitigate the damage by inserting a new thin starter row shingle to "Hide" (not replace) the damage shingles around the entire perimeter of my home. This is an unacceptable remedy. I am awaiting for Guardian's attorney to respond to my request for compensation. Complaints also filed with BBB and the C of C."

"As the GC for my own full home renovation, I was looking for a turn-key company that I could outsource and trust to handle the exterior work for my house (new house wrap, siding, and window/door installation). I was really optimistic about this company because they were a Hardie-certified installer. I hired them to install about 30 top-of-the-line Andersen windows, several exterior doors, and install all new Hardie siding and trim. Unfortunately things went south on day 1 and continued to spiral out of control. In a nutshell, I had three different project managers assigned to me throughout the project, and neither of them came on site once the project started (until the very end, and the last project manager was awesome... kuddos to him!). The first crew that came on board were subcontractors, not Evergreen employees. When they started to install my windows, I knew immediately that they did not know how to properly flash a window sill (they had gaps in the Vycor flashing, didn't wrap the sill properly, etc. etc.). I called this to the PM's attention but nothing was done. The crew installed all windows in one day, not properly flashed. Crew was retrained and came back to "fix" them, but still didn't properly flash them. Meanwhile, they were taping the seams on our house wrap in the rain, when the house wrap was wet, so nothing stuck and had to be redone. Fortunately this crew was let go and I was told they were going to bring their "in-house" crew to finish. The next crew was awesome and they ended up removing all windows and reinstalling them. In total, each window was installed three times! As a result, some of the nail flanges and seals were broken. I called this out to the PM and owner of the company but did not get a response. From this point on, the crew that stayed on did a good job and was pleasant to work with (but I found out they were also subcontractors, not "in-house" employees as I was told up front). The delivery of a few windows and doors were delayed by about three months, which was my responsibility. I told all project managers about this upfront, including the first project manager before the project started. He said it was okay and that we could start the project and hold back a specific percentage amount of the project payment until they arrived so they could return to complete it at a later time. He and I agreed and the project moved forward. When the owner of the company, Jon Jordan, found out about the window/door delays, he was irate. His brother/GM and PM (who were both very polite and professional) called me and tried to negotiate a higher partial payment percentage rate which was absolutely frustrating to me. I explained to them that I had suffered for months through the project with extreme errors and redos, which caused mental angst, and that we had already agreed on a percentage on day one. Nonetheless, I was willing to increase the partial payment a little bit just to wrap things up. The owner followed up that evening by texting me in an aggressive, threatening tone. He said my only options were to allow them to finish the project immediately (which was impossible because we didn't have the remaining windows or doors), or pay them in full immediately and they would return after the doors/windows arrived a few months later. Otherwise he would sue me and put a lien on my home. He and I hadn't even spoken prior to that, and it was shocking to get such an aggressive text from a guy who never even heard my side of the story… I proposed to the owner that we cease the contract immediately, and that I would pay them for all work completed at that point. We agreed on how much work was remaining, and removed that amount from the contract price. We cancelled the contract, he had his remaining materials picked up and that was that. Again, I was hopeful for this company and wanted to have a great experience, but due to the poor project management experience, inexperienced subcontractors who caused damage and significant delays, and a sue-happy, angry owner who lacked professionalism and compassion, I could never re-consider hiring, let alone recommend, this company for any type of contracting work."

"Final Touch did a great job tearing down and installing our new roof. Their pricing was very competitive and the quality of work was outstanding."