Get matched with top in Banner Elk, NC

For over 20 years, I have been helping homeowners with their projects. I have been repairing plumbing HVAC electrical appliance, and also covering commercial repair work. I have great references upon request.

"The rep and office staff were professional, but the labor was a little off-beat. Scheduling was vague but fast. The design of the fence was nice but I found some missing nails in some of the uprights - not too hard to remedy myself. The primary privacy fence gate warped pretty quickly and they installed the latch inside-out for a reason they told my wife but didn't make sense to me. Overall it's ok, but keep an eye on the details. Best price I found. <br /> <br /> Update: <br /> - Removed information regarding silt fence. McCall does not generally sell silt fence and put it in only at my request. It was a poor solution to my problem and failed quickly. They did, however, refer me to a government department that would help me resolve the problem with someone else's property encroaching on my property through erosion of sediment. Good on them. <br /> - McCall has offered to take a look at my gate latch and see if there is some more appropriate hardware to use in my situation. I plan on taking him up on his offer."

"Excellent! The craftsmanship was excellent and the job was complete in two days. He even sanded the rails to a beautiful finish and sanded the sharp edges off all stair fronts. They also rebuilt a large run of 6’ treated fencing in my back yard (about 100’) within a few days. Quality and craftsmanship exceeded the parts they were replacing."

"Two techs from Invisible Fence came out and were friendly, efficient and professional. The job was done well and in less time than forecast. I had called 811 on Monday to mark all the underground cables (the installation was on Friday), but only the water people showed up. No one else showed up by Friday. Apparently more lead time was needed. The Invisible Fence guys said that it was not a problem since their wire was not buried deeply, and thus not should not interfere with existing buried lines. My dog was familiar with an electric collar system, so the training requirements for him were less than if he did not have such prior experience. All in all, it was a good installation. We will see how the future support goes, but it has started well."

"even better than we had expected. <br />"

"Responsive, on time, good quality of work, alerted me to another problem they found. <br />"

"After receiving the report from a structural engineer, I began interviewing contractors to do the recommended repairs. The more contractors I interviewed the more questions and confusion I had. Who understood the core issues, could explain them to me, could push back against the structural engineer for clarifying data? Who could I trust? I turned to a trusted contractor who'd worked on a neighbor's house. He volunteered to review the proposals I'd received. (The repairs I needed were not in his line of work.) None of the proposals had the detail he'd expect. He recommended Andrew Roby Contractors. <br /> <br />My first call was a day or two before Christmas and I got a prompt response. Although away for the holiday, the representative worked with my deadline (and I with his vacation) and we scheduled an appointment for later that week. Throughout the project, I worked with with project manager Drew Devine. New in his career, Drew was professional, polite, articulate, motivated, attentive, thorough and persevering. He honored my many questions and sought answers. Still learning, he asked if he could bring a construction veteran to look at the house and consult. Ron joined him on a visit. His experience and unhurried ease put me at ease. Ron explained what could be explained and acknowledged what couldn't. With a careful choice of words he confirmed my concerns about the structural engineer's work. Ron's professionalism in acknowledging seemingly unprofessional behavior told me I was dealing with someone ethical. That spoke volumes. <br /> <br />The icing on the cake came a day or so later. At Drew's recommendation I called a different structural engineer, Marcel Papineau, to talk about having his company create working drawings. Marcel asked who had come to the house and what the issues were. I told him I was working with Drew Devine and he'd brought a seasoned construction guy named Ron to look over his shoulder. Marcel sounded puzzled, paused, then explained, "Joan, do you know who Ron is? He's president of the company." I like that neither Drew nor Ron traded on Ron's status but rather focused on his experience, which was what was needed. I like that Ron supported Drew as the lead in the contracting relationship. That's leadership. <br /> <br />Looking back, I realize how taxing I must have been with my ongoing questions and time-consuming interest in details. Yet Drew and his colleagues were unfailingly respectful and patient. Andrew Roby Co. is not inexpensive. The way I see it, I paid extra for fine construction results and pro-active communication in the process. <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />"

"A gentleman named Craig worked with me and my Insurance from beginning to end. Very professional. Job completed as promised, excellent professional workers performed work in a timely manner and completed a though cleanup upon job completion.Highly recommend this company if your in need of a new roof. <br />"

"Terrific.  I cannot say enough good things about this service provider.  I am very happy with the work that has been done. <br />"

"Really fast, very good, have recommended to neighbor...everyone's very happy with the service."