Serving Baroda, MI and surrounding areas
Approved
Super Service Award Winner
In business since 2024
Free estimates
Customers say: Quick response
"I made a request for the work on Saturday Feb 14 on the Angi website. Five companies were suggested. I contacted three. Within ten minutes I got a call from Franz Muller at PLC Handyman. I described the work, he quoted $250, and said he could come take a look at 3 pm today. He and his partner arrived at 2:30 pm, came in, had a look, confirmed the $250 quote, I gave them the go-ahead, and they left for Lowe s to get materials. They came back with six doorknobs. Franz took his planer to the top of the sticking door. I asked if he shouldn t take the door off to do that and he said no. The planer chipped the paint on the sides, broke off twi sizeable chips on the end and made a sawdust mess on the wall, the top of a dresser, and the carpet. Meanwhile his partner removed one doorknob and said there was a problem. The doors were old and not standard. They needed a kit to cut bigger holes for the new knobs. As they left, Franz announced this would double his original quote to $500. Caught off guard with the work already started, what was I to say? I told them proceed. They headed back to Lowe s. They returned with the kit, some superglue to repair the door chips, and an additional knob because they only bought six originally (I had shown them there were seven). Franz glued the chips and then left my house. His partner did all the doorknob work. I helped him a little by removing strikes and cleaning up sawdust messes. He said Franz had gone to get something to eat. When most of the knobs were replaced, Franz reappeared, hung around, then used my bathroom without asking. He left a big mess in my toilet and didn t bother to turn on a fan. When all the knobs were replaced and checked, Franz announced the fee was $500 plus the two Lowe s invoices ($150). I said I wasn t clear that the quote didn t include parts, but I wrote a check to him for $650. I got no written receipt, no warranty, and all the old knobs were left for me to dispose of. My wife and I did all the cleanup of sawdust and debris. I had to touch-up paint the door. The whole job seemed to be handled in a messy and rushed fashion. Nothing in writing. Messes left. No offer to remove or cover wet shoes. Even the kit I paid for was not offered to be left. They kept it. This is my first use of Angi. I guess I thought vendors were pre-screened so these kinds of problems would not occur."















