
Serving Basehor, KS and surrounding areas
Approved
In business since 2018
Free estimates
Credit card accepted
"Work was done as promised; when the work was complete, everything was cleaned up and left as it was before the contractor arrived."





+73


Serving Basehor, KS and surrounding areas
Approved
In business since 2018
Free estimates
Credit card accepted
"Work was done as promised; when the work was complete, everything was cleaned up and left as it was before the contractor arrived."





+73

Serving Basehor, KS and surrounding areas
Approved
In business since 1993
Free estimates
Emergency services offered
"His attention to details allowed us to look at our home to be able to sell if for more than what we thought we could. he was phenomenal. Because of the attention to detail he was able to help me with the whole remodel process. noticing things that needed updated to help with the overall sale of the home."





+1

Serving Basehor, KS and surrounding areas
Approved
In business since 2020
Free estimates
Warranties offered
"Kody was the young man who came to our home. He was on time, replaced the faucets we needed replaced and everything looks good. Very happy with him and the work he did; pretty pricey but dependable and well done."





+1

Serving Basehor, KS and surrounding areas
Approved
In business since 2016
Free estimates
Emergency services offered
"Larry and his team are very easy to work with. They are a little on the slow side, but the quality of work is good. Larry had great ideas for a difficult situation with our basement stairway. I would recommend them for your project! Update: We had a problem with our pantry door and Larry came over without hesitation and completely changed the way the door opened. He didn't even charge us for doing so! Thanks Larry and John!"





+20

Serving Basehor, KS and surrounding areas
Approved
In business since 2008
Free estimates
Emergency services offered
"I hired this company to do deck repair not knowing whether it could be repaired or needed to be totally replaced. Nick and Joseph did an amazing job in blistering heat. Both very personable and willing to answer all my questions. The owner, Mark Kowertz, was very professional and gave me options/suggestions regarding condition of my deck and what could be saved and what needed to be replaced. Very reasonable in pricing. I have already recommended them to two other folks. You would not be wrong in giving them a call. I would highly recommend them."

Serving Basehor, KS and surrounding areas
Approved
In business since 2010
Free estimates
Customers say: Quality work
"We hired KC Builds to install custom cabinets around our fireplace. The project turned out just as we had hoped. They were able to work around several changes we requested and completed the project in a timely manner. Highly recommend."





+15

Serving Basehor, KS and surrounding areas
Approved
"Chris and Scott along with their crew did an excellent job of removing a tree in our back yard."


Serving Basehor, KS and surrounding areas
Approved
Free estimates
Small jobs welcome
Credit card accepted
"Chris made me a baby gate for the top of our stairs. Turned out great! I contacted him for the project on a Monday and he completed it for me on Tuesday!"




Serving Basehor, KS and surrounding areas
In business since 2011
Free estimates
Emergency services offered
"I wish I could give this company a better rating but I cannot do so in good conscience. The quality of the windows and installation is very good. The price was fantastic. The crew cleaned up after themselves.
I was not told until AFTER I had made the down payment on the windows that the company was scheduled at least 6 weeks out for installation. The explanation for the delay, which is that we were having an exceptionally wet summer, and they could not install in the rain was valid, it just would have been nice to be advised of the anticipated wait time in advance of the purchase.
The install actually happened 11 weeks after the initial payment was made. While circumstances beyond the company's control, like weather, are understandable, lack of communication is not. When I followed up to find out an approximate time for installation, there were long delays in response from Morningstar.
The first two times I got a slow and dismissive answer regarding my questions about an approximate install date, I accepted the response given by Melissa, which was that the rain had pushed their schedule further back, and that additionally, their Angie's List offer had resulted in a great deal of work. When the delays continued, it became clear that in addition to being a professional salesperson, Melissa is a professional excuse maker.
If your company gets behind due to high volume or other circumstances; the professional response is to hire more help if necessary to catch up. Clearly this is not a strategy this company employs. When I finally got an anticipated install date, first, the company from which Morningstar gets the windows allegedly did not have my order ready, which resulted in another delay. Really, I placed my order in June and the windows weren't ready in August? I believed it at first, but upon more reflection this seems highly unlikely. So we rescheduled.
We were first told to expect the installers at 8am. We were only advised of a time when we asked, an approximate time was not offered. Then we were told that we could expect the installers at around 10am. The installers didn't arrive until around 2pm. When we inquired where they install crew was at around 11am, Melissa responded that they were on their way, that they just had to get tools from another work site. When I complained to Melissa of the delay after the install, she showed me pics of the "tools" the crew had to retrieve prior to coming to my home. The "tools" included enormous scaffolding. If she knew they had to break down something so involved, which she clearly did know, she could have told me so that I could better plan my day, but clearly she chose to keep me in the dark. Additionally, mortar had to be added into a front window as a gap was left due to the difference in thickness of our previous window and the new window. We asked that the mortar be added before it rained again because rain could get behind the brick facade and cause damage to our home. Melissa said she would have someone add the mortar right away. Several days later and after two rains, someone came back and added the mortar.
Let me summarize by saying we are happy with the quality of the windows and installation. The crew was courteous. However, due to the lack of honest communication I would not work with this company again. Also, after the install I did some math and it became clear that the price I paid divided by the number of people on the crew working, the number of hours worked, cost of actual windows, and profit and overhead for Morningstar's owners; it was clear that there was not much money to go around. In the future I would gladly pay more for better service, which is my disposition in most purchases. I was also disappointed that the failure in communication set by ownership has trickled down to the crew. The crew abruptly left after working the last day of install without telling us they were leaving. Too bad for them because we had prepared a decent sized cash tip that they missed out on. I emphasize the challenges with this company are clearly at the owner/management level and not with the crew. I cannot recommend working with this company."





+18

Serving Basehor, KS and surrounding areas
In business since 2003
Free estimates
Credit card accepted
"We had 26 windows replaced. I choose the brown windows and triple glass. The project took three days and they look great."





+14
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