Get matched with top plumbing installers for a remodel or addition in Basin, MT

"First the good:  <br /> Todd Clark was a really nice guy who sent someone to install the heater when he said he would. The fellow did a first rate job of actually installing the water heater.  These guys are skilled plumbers.  <br /> Now the bad: <br /> Todd came to look at the job, then sent his young relative to do the job. Not a deal breaker, but unexpected.  <br /> The job took a long time to schedule because our job was low on their priority list. There was a cold snap, and our job was postponed to handle more pressing issues. Sort of understandable, but still, one doesn't want to be pushed down the list. <br /> The young man who installed the heater was fast and efficient, but he left a big mess for me to clean up in our basement. The heater is in our laundry room which has a painted concrete floor. He dumped a bunch of sediment on the floor, which ran to the floor drain, and on the way left a sludgy mess. He then said in something of a confrontational tone, "I'll leave this for you to clean up unless you want to pay a plumber's hourly rate for clean up." I did elect to clean it up myself, but...  <br /> I completely understand if you're having a bad day. But this was disrespectful. He might have said, "This job is messy and our policy is not to charge for clean up because most people elect to do it themselves."  <br /> I was hoping this recommended company would be one we could call on again, but will think twice now. Not because of the price or skill level, but I just felt like the installer did not appreciate the work. Too bad. Todd was a great guy."

"Luke came out and did the install in a day. The work done included installing a 99% efficient on-demand hot water heater, a whole-house water conditioning filter, a floor drain, and all the associated wiring, plumbing and gas work needed. In addition, he located the new equipment in an ideal location in our laundry room. The workmanship of the installation was very high and Luke did a good job on all the details making everything neat and tidy. The heater and conditioner are all very-high quality, top-end models and he charged very fair prices (not much more than I could find on-line) for the materials and equipment. There was a slight leak which took a couple of times to finally resolve but Luke was great about taking care of it, no problem. In the end, the work came in under the quoted price. Steve did the whole deal on a "hand shake" and his word. Definitely would recommend them and will use them again for any plumbing needs I have."

"Acorn was very professional and efficient. They worked as a team, got the jobs done quickly and were very knowledgeable and helpful. They diagnosed our problem with our water heater and we plan to have them replace it within several weeks. <br />"

"Initially we went with Lowes who hired a contractor for our bathroom remodel. The whole experience was a complete nightmare. Homeworks was hired to demo the bathroom and fix the multitude of major issues. They were quick, incredibly great to work with, and the new bathroom was done properly with an outstanding end product. We will be sticking with Homeworks for all future projects."

"It went very well. After a bit of a wait, I received a very comprehensive report of 88 specific items as well as bacteria, fungi and particles. Each Item detected over the EPA drinking water limits had an explanation sheet. Also provided was a contact person at the company to address any questions you had about the report findings. I thought the service was well worth the $300 just for the peace of mind. I intend to use the company on an annual basis going forward."

"The contractor had good ideas to help me accomplish my project. His plumbers showed up on time and completed the installation with two visits allowing for tile work to be completed in between. <br />"

"Thank you so much for all your support with our properties. You are good to your word and provide excellent customer service. You always manage to have someone professional and courteous answer our calls live. We are very satisfied with you and 100% recommended!"

"Every detail went as planned."

"Ernest arrived on time. He checked the filter, found it clean and advised us to clean it once a month. He then checked the outside unit and found the condenser full of dirt and dust. He took apart the unit and began hosing it off, describing how to accomplish this in the future. He advised doing this once a year after the cottonwood tree seeds are finished flying. He  told me the best way to keep the unit covered and still allow airflow. He further advised that the switch, compositer and relay will  need to be checked/replaced in the future as general maintenence. He described the steps he was taking to put the unit back together and then checked the refrigeration coolant levels. Ernest then came inside to check the thermostat and a vent to be sure the AC was up and running. He then wrote up the service invoice. Ernest was professional and courteous.  We highly recommend Pro-Tech. Thanks for the coupon Angie. <br />"