
Serving Bastrop, TX and surrounding areas
Approved
In business since 2003
Emergency services offered
Warranties offered
"I called Mr. Electric about a breaker that kept tripping. Although it was not a critical situation, they said they'd have someone there by 3:30 PM (it was about 2:55 PM). Robert arrived at my door at 3:25 PM. He was friendly, courteous, knowledgeable and professional. He listened to my description of the problem and quickly noticed that the breaker switch was not working properly and that both that breaker and the one next to it (both double circuit breakers) were VERY hot. Following his advice, I agreed that he should replace both breakers since he had the parts in the truck. He quickly replaced the breakers, taking care to align two of the circuits that power the two phases of my 220 V pool pump on adjacent switches which he ganged together with a carefully crafted piece of wire. He then checked the voltage on the two pool pump leads to ensure that they got the proper power and then checked that the pump was operating properly. I also confirmed that the house circuit that was the original problem was now working properly (which it was). While I was inside doing the check, he was doing a quick check outside and noticed that the power feed from the utility pole had been ripped out of the mount on the house and was hanging there courtesy of the anchor that
also secured the telephone line (not a good thing). This had probably been the situation for some time, since it was three or four months ago that a tree limb had broken off and must have hit the line on the way down, pulling it out of its moorings. I had cleaned up the fallen branch, but did not notice the damage to the power feed. It's lucky for me that Robert did. I had him re-anchor the line to the house, which he did quickly. He seemed to know just what to do, and that, or course, is why you hire a professional for these things.
All in all Robert finished up all the tasks in a few minutes more than an hour. I was able to pay by credit card which he processed from his cell phone using a plug in device from Square technology. Since I had an Angie's List coupon I got 10% off the bill plus he allowed an additional 10% since I am a Senior citizen. Yes, I'm glad I don't often have to spend $250 in an hour, but I'm also glad that I called Mr. Electric. Sometimes it is just worth it.
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