Get matched with top tankless water heater repair pros in Bedford, VA

"If I could just rate some of the service technicians I would rate them higher and would recommend that they find a new ethical company to work for! We purchased our unit seven years ago. We had gotten a quote several months prior to purchasing our unit and when we purchased there was a sale that was $500 cheaper then the quote. They had us sign the quote sheet acknowledging installation which had ten year parts and one year labor warranty which we did not pay attention to since it was an old quote. However, the invoice we received had the correct amount that I paid and listed 10 year parts and labor warranty which now they don't want to honor. An attorney I consulted said the invoice would stand up in small claims court which I am now considering. It's just ashamed people don't have ethical business practices. I would encourage anyone looking for a new unit or service for existing systems to look elsewhere!!!!!"

"After years of freezing winters, we signed up for a membership with this company—a decision that changed everything. When Ryan, our HVAC technician, arrived for a routine check, he immediately noticed something wrong. The thermostat read 90 degrees, but the house was 50. For five years, I lived without heat in that house. I called company after company, but no one could fix it. Eventually, I lost hope and convinced myself the old house was beyond repair. Unable to face another winter, I moved to another city. But Ryan didn't give up. He went to the crawlspace and within five minutes found what no one had discovered in five years: the wiring was wrong, and the heating cable had never been plugged in. For the first time ever, warmth flowed through my vents. My home was finally warm. I'm incredibly grateful to this company for employing skilled, dedicated technicians like Ryan. I only wish I'd found them sooner—it would have saved me years of suffering and a move I never wanted to make."

"Chris, Luis and Travis were great!They were easy to reach and quick to visit us (despite our post-snowstorm driveway conditions). They all communicate well and ensure an understanding on both sides every step of the way. Travis and a colleague were both courteous while in our home and did a nice, clean install of a new water softener and sediment filter. We’re very happy with the service we received so highly recommend Plumbing Champions!"