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"Finished project within my budget"

"Springfield location. HIGHLY RECOMMEND! Great communications, very friendly and knowledgeable staff. They cleaned the ducts, cold air registers and dryer vent and explained every step from start to finish. They even showed me before, during and after pics as they went along. 40 years and 3 dogs later, the ducts are amazingly clean. Well worth the money. Excellent staff and service!"

"Called me right away and came out same day. Very professional and let me know exactly what they were doing. Would highly recommend."

"Frank arrived on time and completed the job in a timely manner."

"Drew was great to work with. Friendly, knowledgeable, and worked fast."

"I'm breathing clean air for the first time in four years in our rental! I could write a short story based on the experience we had. Our rental property refuses to clean and maintain our ductwork, so we took matters into our own hands. Julio and his assistant were friendly, knowledgeable, and very detail oriented. Arriving on time is a challenge for most services but it is not for this team! While I was horrified by the before photos, access to the before and after photos was an incredible bonus and we'll be sharing those with the rental company. They were respectful of the whole space, wore shoe covers, vacuumed surfaces or the floor as needed, and figured out the best way to get equipment run up to our third-floor walk-up. VERY reasonably priced as well, especially considering how gross our ducts were. Look no further - they'll get it done properly."

"Needed my dryer vent cleaned. When Ned called I explained to him that I had two 90 degree angles. He assured me he had all the equipment needed to handle this job. When the two men arrived my husband showed them a picture of the two angles in the vent. One guy didn't speak english and walked away. Didn't even want to look at the picture. The other guy who spoke limited english just told us to call his boss. We told him his boss had already assured us they could do the job. Now for all the equipment they brought - a generator that they couldn't even get started. We have an outlet out back and told them to use it. They then just put a small hose in the vent which was blowing air. I was in the closet with the dryer and could hear the hose as it came in. It stopped at the first angle and couldn't bend to go any further. They then left. I was also told that they would bag up any lint that came out on the lawn. Big surprise - there wasn't any. My vent is still clogged."

"This company did a great j ob. Very courteous, removed his shoes when he came into the house. Talked with me after the job was complete. I will definitely hire again from this company."

"had been having issues with birds getting into the basement of my building. I wasn't sure how they were getting in but knew they would find themselves stuck in either the chimney cleanup or flue to my boiler and/or water heater. I had a wildlife company come out initially and he recommended I have my chimney inspected as he thought that would be the likely source of entry. I did a Google search and came across Chimney USA. I spoke with Mirna and explained my situation and she knew exactly what I was talking about. This woman is incredible. She was so thorough in explaining how and why situations like mine happens as well as knowledgeable about how the chimney system works, the components and what part they play, how to diagnose the issue, options for repair, and so forth. I mean she really knows her stuff! Needless to say, I set up an appointment to have chimney unblockage, cleaning and inspection done and she and her team did a wonderful job. They were very professional and arrived within the window of time given (9a-12). I was surprised because I wasn't expecting her to come but I'm glad she did. They worked with attentiveness, safety, and care as they wanted me the customer to have a knowledge and understanding of what was going on as they moved through the process. I was even able to go on the roof while they inspected the chimney cap which resulted in them adding a protective layer of mesh around the existing cap. The cap appeared to be the source of the problem. Anyhow we explored other options for chimney caps as well as added a cap to another opening that appeared to be an old chimney I didn't even know existed. And just to be clear, it was my idea to add the other cap and not a sales pitch to try and make more money. I wanted to make sure I was taking all precautions to avoid anything else getting into my building. Anyhow, all in all Chimney USA is a great company. I would highly recommend them if you are in need of any work related to the chimney, roof, issues with animals getting into your home, and so forth. The only reason I didn't give 5 stars is because I felt they were a little pricey but otherwise good company, good people."

"Good, fireplace repaired"