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"Got quote and put down deposit"

"The visit to my home in West Hartford was a nice affair. The technician explained everything. He even mentioned that I had to get a plumber to remove the sink away from the wall, so the work could be done to repair the window and wall area, but I did not hear him mention that I had to pull permits. The problem with this permit pulling issue is that I never initiated the pulling of permits, and this also is a red flag for me. The pulling of a permit should always be done by the contractor who is doing the job. It ensures that the permit pulled is to code. It ensures that the permit pulled follows local ordinance and CT. laws and statutes regarding construction, and that also includes consumer protection mandates in the State of Connecticut. Having me pull the permit to allow the CT. Basement Systems to do the work is a big, red flag, and it can result in my home owner's policy being cancelled if the permits are pulled either after the fact, or the permits pulled do not line up with the inspection process. I can also be fined by the town for pulling permits after the fact too. I've had my furnace replaced. The plumbing company who replaced the furnace followed state law and guidelines. Especially, since funding provided through a loan from a Credit Union chosen by the State of Connecticut ensured that permits were pulled correctly, legally. The same applies to my roof being replaced. The roofing company pulled the permit. Having a customer whom you are charging in excess of $20,000 to pull a permit is putting that customer in legal jeopardy, which is unacceptable. If I sell my house, and I had the work done in my basement, and the permits were pulled by me. The person who bought my house could sue me for an incorrectly pulled permit. How would I answer questions from the town about the technical aspects of the job, which should be handled by the contractor directly? Why introduce another layer of bureaucracy that slows down communication? Have the contractor pull the permit, so that the contractor and the municipality, town or city can communicate directly, and the pulling of the permit is done correctly and legally. How would I know, when the town should be doing an inspection during or while the job is being completed or after the job is completed? This should never be a requirement of the customer to pull the permit for a job to be done. The tech who visited my home mentioned that I had to hire a plumber to move a basement sink, but they did not mention about pulling of permits, but I went and re-read the quote again, and it is at the bottom of the quote page under "Customer Will" that states not only hiring of the plumber but also pulling permits and scheduling inspections. I did not have this job financed by CT. Basement Systems. I, instead, decided to get a home equity loan. If I did not get the home equity loan, then decided to go with CT. Basement Systems financing, then I would be screwed. The best thing I did was slow the process down, seek my own financing, and ask larger, bigger, deeper questions that prevented me from making a mistake by allowing this work to be done."

"This company exceeded my expectations. They installed a washer & dryer hook up in my home. A job I thought would take a week or so they completed in a weekend. Even threw in a ice maker for my fridge during the process. They are highly skilled & communicate with you throughout the job. Job went so well I recommended him to do a family members bathroom and it is absolutely beautiful. If you need some work done in your home give them a call they do great work."

"El trabajo estuvo muy bien hecho, y me encantó. El Sink de mi cocina de desplomo y JJR QUICKFIX SOLUTIONS LLC lo instalaron muy bien y rápido como yo lo pedí, muchas gracias , se los recomiendo"

"I recently had Rdo Construction LLC complete a bathroom makeover, and I couldn’t be more pleased with the results! They installed a beautiful walk-in shower, a new toilet, and a stunning sink vanity. One of the highlights was how they even helped me pick out a shower head that is more water-efficient, which I really appreciated. From start to finish, communication was a breeze. They always kept me updated on the progress and ensured everything was on track. The team was professional, courteous, and worked efficiently to bring my vision to life. Highly recommend RDO Construction LLC for any bathroom renovation needs!"

"Great! They were quick and very easy to work with"

"Best contractor I have ever worked with! Usein was very communicative and extremely pleasant to work with. The work was completed exactly on time, and it turned out even better than we hoped! He was very flexible with us and explained things very clearly. He took such great care of our house while working on it, and treated it as if it were his own - which really helped us turn our house into a "home" when we moved in! Would highly recommend him and his team!"

"Went exceptionally well"

"Mike and his crew were wonderful, knowledgable, professional and efficient. The quality of the work was outstanding and the whole process was smooth and easy! Can’t recommend them highly enough!"

"Excellent service and work Always on time with a friendly budget"