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"They were fabulous, cleaned after themselves, and they even gave me a 10 years warranty, which is transferrable if the house is sold."

"Very professional team"

"Yes the job was completed. Roof treated for moss."

"PestproX came out promptly @ 11, Jeff was the technician. Jeff was wonderful, we received exceptional customer service! Front flower bed was cleaned out (Ivy ugh)and our bushes trimmed, then Jeff put down the bug barrier and also cleaned all of the webbing off the house. The quote for the job was excellent, a fair price for the work. We recommend Jeff, PestproX llc. highly, and we will exclusively use him in the future!"

"This company can improve by providing a longer warranty on their services, especially to areas that have variable climates. This company is based out of southern Oregon where the climate is temperate for 10 months out of the year. We are in central Oregon where the climate is temperate for about 5 months a year. The window of service is smaller in our area as we are experiencing extreme cold weather during months when All Natural Pest Elimination is calling to provide us with treatments. The ants are not present during these cold months so we have to wait for the weather to warm up and the Carpenter ant hatches to begin. Unfortunately, our warranty was up by the time the ants hatched and we are out 3500$ and still have a very serious ant problem. Tony Goin refused to remedy the situation, telling us "tough luck" but he'd be happy to take more of our money so they can probably not solve our ant problem....again. What a fraud. The service they provide one can do on their own buying product from Amazon and placing bait and gel in the appropriate areas. The treatment of drilling into our structure and spraying essential oils could have be done another time as the ants are in our walls, but Tony refused to provide that initial treatment more than once. Every other treatment consisted of technicians spreading bait around our house. Such a disappointment and serious waste of money."

"The provider listed on angi and the listing suggests he is giving warranty, there are no any disclaimer to that online, Jeff from Gem state pest control contacted me through Angi and offer his services to treat ants problem i had in my house, on the phone and onsite agreed price was 150$, the severe ant issue was brought to his information on the phone and onsite. When he arrived and been asked to check the crawlspace he couldn't perform it due to medical limitations (which I fully understand), he mentioned that his colleague will follow up and check the crawlspace space in a later phase the next week. Also he said that if the issue repeats to call him and he will spray again. Few days after I received invoice the total cost of $190 ($150 + $40 lead fee), the additional 40$ wasn t mentioned in any previous communication or estimation. I paid the 190$. Given the statements from Jeff I was under the impression that his colleague would follow up on the crawl space as discussed on his visit and if any additional ant appearances would be within a reasonable time window it will be addressed without extra charges as he mentioned verbally on his first visit. 2 weeks after on Monday 6/23/25 I wake up with ants in my master bedroom bed and bathroom, contacting Jeff, he says that he will be available tonight - not mentioning any costs, they came afternoon him and his colleague, sprayed and placed few baits, that day i receive additional invoice, 200$, adding $200 more seems excessive, hence i contacted Angi. I do have concerns about the additional $200 charge for the revisit, considering it's only been two weeks since the initial treatment. I tried discussing with Jeff on possible alternatives or adjustments to ensure the issue is fully resolved while being mindful of the costs, I value his service and would like to find a mutually agreeable solution. However as he mentioned he can charge as much as he wants as we don't have service agreement which is not acceptable."