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"In addition to my other 5 star ratings I would like to add a five star appreciation for the entire teams respect for the home owners comfort and wishes as well as pride in their work."

"Our contractor did an amazing job installing a door for us from Home Depot. He was on time, did a very professional job and always had a smile! We will definitely hire him again!"

"Mike Smith is a very nice and with rich experience guy. He gave me a lot of good advice. His workers worked professionally and cleaned up all the work areas. I am very satisfied with the job. And I will refer him to my friends."

"Outstanding service and work installing 6 windows and our patio door. Installation crew were very neat and unbelievably quick. Cost was less than we expected. We would highly recommend Harley Exteriors. Entire crew were very helpful and kept us up to date on everything."

"I went through like 3 other chimney groups including Chimney Sweep Masters and they all gave me conflicting information. Emerald City Chimney on the other hand was honest and thoroughly dismantled all the b******* the others tried to sell me. That’s what happens when you actual experienced workers take the lead instead of salespeople. It took a while to figure out exactly what the best approach would be, but in the end I got a job done for like $650 when the others wanted like $3000. I bought a custom fit chimney cap myself for like $200 I think and then had emerald city retrofit and install it for $450."

"Ali A. And Dylan T. were outstanding! These installers worked their tails off installing our 10 windows in Poulsbo, WA. They were also courteous and very respectful of our home."

"We absolutely recommend Bel-Red Windows---Not just for windows but for our entire remodel, floors, trim, walls. WOW! Cory was 1000% professional, kind, trustworthy, fair, and very, very skilled! He took out a wall, and made the floor where it had been so much nicer! Moved our whole pantry, changed out our windows and doors. We feel like we moved into a luxury home! We never would have imagined out home looking this wonderful, and he made it all happen. We cannot say enough good things about his work."

"As the GC for my own full home renovation, I was looking for a turn-key company that I could outsource and trust to handle the exterior work for my house (new house wrap, siding, and window/door installation). I was really optimistic about this company because they were a Hardie-certified installer. I hired them to install about 30 top-of-the-line Andersen windows, several exterior doors, and install all new Hardie siding and trim. Unfortunately things went south on day 1 and continued to spiral out of control. In a nutshell, I had three different project managers assigned to me throughout the project, and neither of them came on site once the project started (until the very end, and the last project manager was awesome... kuddos to him!). The first crew that came on board were subcontractors, not Evergreen employees. When they started to install my windows, I knew immediately that they did not know how to properly flash a window sill (they had gaps in the Vycor flashing, didn't wrap the sill properly, etc. etc.). I called this to the PM's attention but nothing was done. The crew installed all windows in one day, not properly flashed. Crew was retrained and came back to "fix" them, but still didn't properly flash them. Meanwhile, they were taping the seams on our house wrap in the rain, when the house wrap was wet, so nothing stuck and had to be redone. Fortunately this crew was let go and I was told they were going to bring their "in-house" crew to finish. The next crew was awesome and they ended up removing all windows and reinstalling them. In total, each window was installed three times! As a result, some of the nail flanges and seals were broken. I called this out to the PM and owner of the company but did not get a response. From this point on, the crew that stayed on did a good job and was pleasant to work with (but I found out they were also subcontractors, not "in-house" employees as I was told up front). The delivery of a few windows and doors were delayed by about three months, which was my responsibility. I told all project managers about this upfront, including the first project manager before the project started. He said it was okay and that we could start the project and hold back a specific percentage amount of the project payment until they arrived so they could return to complete it at a later time. He and I agreed and the project moved forward. When the owner of the company, Jon Jordan, found out about the window/door delays, he was irate. His brother/GM and PM (who were both very polite and professional) called me and tried to negotiate a higher partial payment percentage rate which was absolutely frustrating to me. I explained to them that I had suffered for months through the project with extreme errors and redos, which caused mental angst, and that we had already agreed on a percentage on day one. Nonetheless, I was willing to increase the partial payment a little bit just to wrap things up. The owner followed up that evening by texting me in an aggressive, threatening tone. He said my only options were to allow them to finish the project immediately (which was impossible because we didn't have the remaining windows or doors), or pay them in full immediately and they would return after the doors/windows arrived a few months later. Otherwise he would sue me and put a lien on my home. He and I hadn't even spoken prior to that, and it was shocking to get such an aggressive text from a guy who never even heard my side of the story… I proposed to the owner that we cease the contract immediately, and that I would pay them for all work completed at that point. We agreed on how much work was remaining, and removed that amount from the contract price. We cancelled the contract, he had his remaining materials picked up and that was that. Again, I was hopeful for this company and wanted to have a great experience, but due to the poor project management experience, inexperienced subcontractors who caused damage and significant delays, and a sue-happy, angry owner who lacked professionalism and compassion, I could never re-consider hiring, let alone recommend, this company for any type of contracting work."

"Everything from end-to-end was professional, patient and detailed. We had lots of time with sales and design to see our options. They guided us through decisions we didn’t even know we’d have to make. The whole house was immediately warmer and the installation was so smooth. (At least from our side. I hope the installers felt the same.) The installation team told us each day what they would be working on tomorrow and worked around a couple of tight and high areas with no issues. They took extra steps to protect the surrounding areas and provided great information about how it was going. They took time to save some special millwork around the front door on the inside that we weren’t sure could be saved. It looks great. Finally, the Milgard windows we chose are so crystal clear, it feels like I’ve moved to a different yard. So grateful for everything Lake Washington Windows and Doors provided for us. Thanks to John, Mike, Chris, Josh, Joel, (and that other guy that showed up. LOL!) And Amy… thank you for being diligent and continually following up with us. Even when we didn’t get back to you right away. You were so polite."