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"I went through like 3 other chimney groups including Chimney Sweep Masters and they all gave me conflicting information. Emerald City Chimney on the other hand was honest and thoroughly dismantled all the b******* the others tried to sell me. That’s what happens when you actual experienced workers take the lead instead of salespeople. It took a while to figure out exactly what the best approach would be, but in the end I got a job done for like $650 when the others wanted like $3000. I bought a custom fit chimney cap myself for like $200 I think and then had emerald city retrofit and install it for $450."

"LeBron and his son did an excellent job with my door replacement. They took all the time necessary to retrofit an new door on an existing frame. The results was fantastic and they were great to work with."

"Mike Smith is a very nice and with rich experience guy. He gave me a lot of good advice. His workers worked professionally and cleaned up all the work areas. I am very satisfied with the job. And I will refer him to my friends."

"I could not be happier with the warranty work performed on our large dining room glider windows. Both Michael Donahue and Nick Baxter came up with a collaborative solution to remedy an uneven top reveal that spanned the length of our three piece large window. The original install had a few flaws that allowed both glider windows to detach fully from the top if opened due to not shimming the top window edge correctly which resulted in crowning of the whole top part of the 3 piece window. Mike and Nick came out and helped us decide on a solution that would make my wife and I happy. It took Mike and Nick a half day to redo the window. At the end I was completely satisfied as I am sure my wife will be when she comes home tonight to see the work performed. Renewal by Anderson is a top notch company that stands behind their warranty and promise and commitment to their customers. Thank you Mike and Nick for your expert craftsmanship and dedication to "make it right". Your attention to detail, cleanup at job completion, and making sure myself as a customer are happy with the final results before leaving is why I will highly recommend Renewal by Anderson to my friends and family who are in the market for Window replacement."

"Very professional and did a great job."

"To Lake Washington windows,  On behalf of the Mich family, we had the most WONDERFUL experience with the whole process getting our new windows!  The day of our installation, Chris texted me ahead of time giving me a ETA which was very helpful. Chris and his collegue helping that day were both incredibly welcoming, kind, explained what the process was and kept everything very clean!  Chris went above and beyond and I really hope the company reads this, achnowleges him for his dedication to the company, his professionalism to his customers and overall having a welcoming, positive, professional and hard working demeanor!!!!  Plus, the Mich family REALLY hopes he gets that Disneyland trip for his family.... they deserve it so much!!!  Please put in a extra vote on behalf of our family as a thank you! Our windows look great!!  Smooth process and we will order windows again and request the same team.  Thank you !  Erin Mich and John Mich "

"I had an outdoor metal handrail that was breaking off the concrete base. They contacted me quickly after Angi gave them my number and asked tons of questions to be able to give me a great estimate. The work they did was phenomenal. They not only reattached the handrail but strengthened the concrete base with metal beams to give the whole structure more support."

"The windows are beautiful and we love them. The installation team are amazing, artistic craftsmen. We had anxiety after the purchase, but after installing, we are really glad we made the decision to go with Harley Exteriors Inc."

"The deck built off my back porch is amazing. On time cost effective just all around happy."

"As the GC for my own full home renovation, I was looking for a turn-key company that I could outsource and trust to handle the exterior work for my house (new house wrap, siding, and window/door installation). I was really optimistic about this company because they were a Hardie-certified installer. I hired them to install about 30 top-of-the-line Andersen windows, several exterior doors, and install all new Hardie siding and trim. Unfortunately things went south on day 1 and continued to spiral out of control. In a nutshell, I had three different project managers assigned to me throughout the project, and neither of them came on site once the project started (until the very end, and the last project manager was awesome... kuddos to him!). The first crew that came on board were subcontractors, not Evergreen employees. When they started to install my windows, I knew immediately that they did not know how to properly flash a window sill (they had gaps in the Vycor flashing, didn't wrap the sill properly, etc. etc.). I called this to the PM's attention but nothing was done. The crew installed all windows in one day, not properly flashed. Crew was retrained and came back to "fix" them, but still didn't properly flash them. Meanwhile, they were taping the seams on our house wrap in the rain, when the house wrap was wet, so nothing stuck and had to be redone. Fortunately this crew was let go and I was told they were going to bring their "in-house" crew to finish. The next crew was awesome and they ended up removing all windows and reinstalling them. In total, each window was installed three times! As a result, some of the nail flanges and seals were broken. I called this out to the PM and owner of the company but did not get a response. From this point on, the crew that stayed on did a good job and was pleasant to work with (but I found out they were also subcontractors, not "in-house" employees as I was told up front). The delivery of a few windows and doors were delayed by about three months, which was my responsibility. I told all project managers about this upfront, including the first project manager before the project started. He said it was okay and that we could start the project and hold back a specific percentage amount of the project payment until they arrived so they could return to complete it at a later time. He and I agreed and the project moved forward. When the owner of the company, Jon Jordan, found out about the window/door delays, he was irate. His brother/GM and PM (who were both very polite and professional) called me and tried to negotiate a higher partial payment percentage rate which was absolutely frustrating to me. I explained to them that I had suffered for months through the project with extreme errors and redos, which caused mental angst, and that we had already agreed on a percentage on day one. Nonetheless, I was willing to increase the partial payment a little bit just to wrap things up. The owner followed up that evening by texting me in an aggressive, threatening tone. He said my only options were to allow them to finish the project immediately (which was impossible because we didn't have the remaining windows or doors), or pay them in full immediately and they would return after the doors/windows arrived a few months later. Otherwise he would sue me and put a lien on my home. He and I hadn't even spoken prior to that, and it was shocking to get such an aggressive text from a guy who never even heard my side of the story… I proposed to the owner that we cease the contract immediately, and that I would pay them for all work completed at that point. We agreed on how much work was remaining, and removed that amount from the contract price. We cancelled the contract, he had his remaining materials picked up and that was that. Again, I was hopeful for this company and wanted to have a great experience, but due to the poor project management experience, inexperienced subcontractors who caused damage and significant delays, and a sue-happy, angry owner who lacked professionalism and compassion, I could never re-consider hiring, let alone recommend, this company for any type of contracting work."