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"We couldn't be happier with Dave's overhaul of our fireplace. His attention to detail, and commitment to excellence. We feel so lucky to have found him after another contractor flaked out on us. He came to the rescue & did whatever it took to get the job done on time and on budget. He is highly skilled and capable. Several times during the job he suggested things that would enhance the finished product. In doing so he created more work for himself. These upgrades probably added a full day of additional work. He didn't change the cost for the job, he just wants his customers to be happy. His attention to detail and cleanliness blew our minds. He spent a full day getting the room taped off to prevent dust from spreading throughout the house. A full day!?!? And it paid off when the work was done...we're not even hiring a cleaner. More than anything Dave's got a good heart, my wife and I genuinely enjoyed meeting and working with him. (Note: no AI was used in writing this review!)"

"Derekâ s work was fantastic and on top of that his personality was pleasant and warm. I am already asking him to work on more projects. He is just a wonderful person. An added bonus he cleans up his messes!!!!"

"We had Derek come out to replace some rotted wood trim around our windows and doors. He was great. I called the office on a Thursday and he was able to come out the following Tuesday, which was significantly quicker than anywhere else we called (if they even answered the phone, because most didn’t). Derek is very communicative, easy to work with and transparent about materials and cost. He was super friendly, always on time, and sent updates with pictures about how the job was going. He looked at other places around the house as well, that might need repairs first, as we were looking to paint the house later this summer. We have him coming back in a few weeks to finish the recommendations made. We will definitely use him again and highly recommend him. "

"My initial experience was good when I had Ryan come and rebuild the interior of the boiler and the associated electronics for a total of around $1500 including parts and lots of labor. Then when I called today to have a simple relay replaced, Richard arrived and these people at Heritage proved that they are hucksters of the first order. Stay away from them at all costs!! They tried to sell me a $80 off-the-shelf switching relay for $500!!! Then when I told Richard I would never pay $500 for a switching relay (which requires about 20 minutes to install) he offered to take $100 off his price if I supplied the part! In other words, he was making me the "wonderful" offer to charge me only $1200/hr for his installation time!!! Called the "sales manager" and he was smug, lecturing, defensive and TOTALLY unhelpful. I would NEVER do business with this company ever again. It's highway robbery!! The tech arrived and worked for approximately 90 minutes before ever quoting me the price. It was only AFTER he had uninstalled my existing relay that he quoted me the price of around $500 for a standard Honeywell relay that I just bought from Lowes for $80. The "Service Manager" went on-and-on on the phone about how it was like how a restaurant charges a lot more than the food cost for its dishes. Unfortunately, this "Service Manager" has NO IDEA what he is talking about. In a restaurant, a professional chef prepares the food with lots of other ingredients, it is then served in a pleasing environment, and there is service from waiters, busboys, maitre d, and sometimes the owner and chef. NONE of these things happen here. A tech spends 20 minutes installing a standard, off-the-shelf part to which the tech adds NO VALUE WHATSOEVER, and for that "service" these hucksters add $400 to the price of an $80 part!!! For 20 minutes of work that comes to $1200/hr. "Highway robbery" would be a kind way of phrasing it. Based on the fact that they DO NOT tell you up front how much it will cost, but only after 90 minutes of wasted time during which the tech accomplished nothing other than uninstalling my existing relay which I told him to put back, I would say "bait-and-switch" and virtual fraud would be more descriptive terms for the services that this company provides. Stay away from Heritage if you don't want to be massively ripped off and have your time wasted!"

"Never booked"

"Prompt & efficient, the outcome was a 9.9 out of 10. Price was very reasonable. Jobsite clean with nothing left behind."

"Ayden was very kind and insightful. I was happy to meet an incredible worker like that from Long Home."

"Jeff and his team did a fantastic job on our bathroom renovation. The work was of very high quality, and Jeff was very responsive from the initial scoping to the final walk throughs and everything in between. Would certainly recommend Jeff, especially for renovations in older, historical homes that require precision and care. Thank you Jeff!"

"Extremely well. Much better, more beautiful than I expected. This remodeling far exceeds my expectation"