Get matched with top small size appliance repair or service pros in your area

"Work well done and a cheerful personality"

"DO NOT USE THIS COMPANY. Please look at the YELP or BBB complaints, they are much more akin to what I experienced. They are certainly manipulating the Google reviews. I hired Lion to do a simple cleaning/certifying of our HVAC units as part of a sale. I was initially quoted $119, and I verified no less than 3 times with the customer service rep that the price would include cleaning and testing. When our tech showed up, he said we were misquoted and the charge for cleaning and testing would be about $450, as it was part of their "maintenance" package. They very reluctantly cut us a "deal" for just over $300. Not only was zero cleaning done, the tech did not perform a single action that could be classified as "maintenance." What we got was a diagnostic and estimate for repairs and replacement. I called to complain twice before someone finally got back to me. I was told that the tech didn't perform the cleaning because it may have damaged the unit, which was clearly a lie because the tech never told me that and actually gave me a quote to perform the AC coil cleaning, $470 (what a deal!). The rep then told me that a simple cleaning was done, but not the deep clean that I was expecting. I asked that my invoice be revised to reflect that, but was quickly blocked. Yes, they actually blocked my number after repeatedly misrepresenting both the price and work. I was shocked. I filed a complaint with the BBB, of which I discovered there are many. Hopefully they do the right thing and just give me a refund, but I won't hold my breath. Again, they are clearly manipulating their reviews on Google. Customers do your research!"

"Jim did an amazing job finishing our basement! Took about a month which was perfect timing being just him and a helper. He kept us in the loop on what was going on and matched the rest of our house perfectly."

"He came and assessed the damaged. Then he said he needed parts, it being old it took a little while to find it. Then he put new part in cleaned the tub nicely. Plumber James was super polite and very competent. Would definitely hire again!!"

"It was an excellent experience! My old Kenmore fridge (probably from the 90s) quit cooling/defrosting. After looking to replace it and finding thanks to the pandemic refrigerators are on backorder for months, I called 3 appliance repair companies who didn't call me back. I found Neli and was able to set up an appointment at a time I picked.. An incredibly patient tech (Chris C.) came chat on at the appointed time. I waited about 5 mins as he was wrapping up another call. I walked me through the diagnosis using a virtual support app on my phone. He was able to help me with taking things apart, helped me use our multimeter, and diagnosed the problem. I can do this repair myself. He gave me the exact part numbers and told me what I need to do. All for $35 for an hour on a Sunday. I can't believe how great this was. I thought I had to replace my refrigerator, but for $35 + $111 in parts (I could have gone cheaper but chose OEM) my refrigerator will return to health. Their website lists the tools you will need for a diagnosis/repair, make sure you have them ready. For refrigerators, you need a screwdriver (flat & phillips), a socket set, a multimeter, and theoretically a pair of pliers but I didn't use them. Also make sure your phone is charged (lesson learned)."