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"Better than expected"

"Original date to start job was 11/13/24. 11/20/24 I texted and asked what happened. He said he would start the job on Monday, 12/2/24. 12/9/24 got an email that he would be coming the next day, 12/10/24. Then, he received an email that it was too cold to install rails, and he would come on 12/24/24. Rails were installed, and Dominic stressed he needed to receive the balance of the invoice. I asked him when he would remove the boulder. He had to get back to me. 2/21/25 Dominic said he would come the first week in March 2025 to remove the boulder. I contacted Dominic again via text on 4/1/25, got a message on 4/2/25 that Dominic would come next week to remove the boulder. Got a message 4/10/25 that Dominic would come the following week to remove. At some point after this, when it was not done, I spoke with Dominic, and he proceeded to talk over me and said he was not going to remove the boulder."

"I had a great experience with Harry and his crew. He was quick with an estimate, and his whole crew were outstanding professionals. They helped pour and finish my basement concrete floor perfectly, charged a great price, and offered a lot of valuable advice on future steps. Highly recommend!"

"Collins Paving did a new asphalt driveway June 2022 for $15,000. The install it was a major headache. Jerry complained entire time- about me, my driveway, the job, even his crew's work ethic. That fall of 2022 the driveway developed ponding in three large areas. I left emails, phone messages and never got a response. On May 5, 2023, I contacted them to seal the driveway (per their instructions at install). They responded right away. When they came out to seal, July 16, 2023, I explained the problem and was told to 'call the office'. I called weekly for 2 months. Finally, on September 9 Jerry and Steve came over and were quite confrontational with me. It was very uncomfortable, but I bit my tongue because I wanted it addressed. In the end, they both acknowledged the issues and recommended I have them address it in the spring and give 'one more winter'. I started calling & emailing in late March 2024. I finally got an appt in August. I waited all day until 4pm, made several calls the 'office' (no one answered). When I called the following week to inquire about my appt., Shauna said that Jerry and Steve came over and no one was home. Not true. Since then, I've called again and again and it's the same response from Shauna. "I'll let them know'. When i ask when I can expect a follow up, I'm told, 'I'm not sure, they are on other jobs'. I've kept track of how many times I've called and its over 30 times. They have no interest in talking to me. Shauna answers the phone and takes another message. At this point, less that 3 years after install, my driveway is sinking, cracks are forming, and I am forced to get resolution through 3rd parties. All I wanted was help figuring this out and I was hoping we could work this out together but I’m being ignored. I would avoid Collins Paving. There is so much more I could share."

"Mike and his crew were excellent throughout the project. We couldn’t be more thrilled with the outcome. The new concrete really elevated our curb appeal. I would definitely hire him again, as this is the second project he has done for us. He replaced the driveway at our previous home with the same stellar results."

"They installed a new roof, gutters, and downspouts for my house in late summer 2024. The quality was poor -- they had to return to fix their gutters as they were leaking. Now, the flashing is coming off and they are refusing to repair their sloppy work. The work did not even last one year, which is unacceptable. I'm concerned that as time goes by it will get even worse. They do not respond and do not seem to care. I cannot recommend this company."

"Deck was removed, roof replaced, deck rebuilt and damaged room below was repaired and replastered. My new no-maintenance deck and room below are beautiful!"

"Horrible Experience. I contracted with Blackwood Group, LLC in July 2024 for a driveway demolition, wall build and decorative stamped concrete driveway installation. During the course of the project, representatives of Blackwood lied to me, screamed at me, hung up on me, used profanity directed at me, sent a crew that refused or didn’t know how to follow the engineering drawings or guidance from Versa Lok for the wall build, and generally made the project a miserable experience. The job was not completed in a workmanlike manner and to the quality that was described in the contract. The work stopped in August 2024. The quality of the work was so poor that Pete Blackwood (owner of Blackwood Group) came onsite to look at it and agreed that it needed to be ripped out and re-done. He agreed that he would do that. Pete spent the Fall of 2024 attempting to find a suitable contractor that could complete the job but was not successful. Additionally, there is damage that the Blackwood Group work crew caused to the front of our house - concrete spatter on front door, concrete spatter on the front trim (newly painted) around door, concrete spatter on the brick front of the house, and concrete spatter on a planter. Blackwood Group work crew also damaged our in-ground sprinkler system so that the zone near the front of the house doesn't work any longer. As of today, no work to fix the issues has been done. We had paid him $37600. He offered to refund $18650 and stated that he still wants to do the work and then when complete, we would pay him the remaining amount outlined in the contract. He did refund $18650. He informed us 2 weeks ago that Blackwood Group was for sale and he was in talks with a buyer. At that point, we told him that we want all of our money back. Pete has agreed to refund the balance back to us, but has yet to refund us. He still owes us ~$19000 not including the legal fees that we have incurred because of this situation. In summary, I DO NOT RECOMMEND."